Employer Industry: Dental Insurance Services

Why consider this job opportunity:
- Salary up to $23.72
- Opportunity for career advancement and growth within the organization
- Supportive and collaborative work environment
- Chance to make a positive impact on customer satisfaction
- Comprehensive training provided to enhance skills

What to Expect (Job Responsibilities):
- Resolve customer inquiries and complaints via written, telephonic, and face-to-face communication in a timely and accurate manner
- Prepare adjustments for services not properly processed, either systematically or by forwarding to the appropriate area for follow-up and resolution
- Meet all production, quality, and adherence standards while attending all required training classes
- Elevate issues to the next level of supervision as appropriate
- Maintain accurate records, including timekeeping records

What is Required (Qualifications):
- Must be available and punctual for scheduled work shifts
- Minimum educational requirement: High School Diploma or GED
- 6 months of customer service experience in a customer-facing role
- Strong written and verbal communication skills
- Ability to handle multiple tasks simultaneously and respond promptly and professionally to customer issues

How to Stand Out (Preferred Qualifications):
- Experience in customer service within a call-center environment
- Customer service experience in a healthcare-related call-center environment strongly preferred

#DentalInsurance #CustomerService #CareerOpportunity #CompetitivePay #TrainingProvided

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