• Job Description

  Req#: R-2024-44701

  Department:

  Technology

  Our Company Promise

  
  We are committed to provide our Employees a stable work environment with equal opportunity for learning and personal growth. Creativity and innovation are encouraged for improving the effectiveness of Southwest Airlines. Above all, Employees will be provided the same concern, respect, and caring attitude within the organization that they are expected to share externally with every Southwest Customer.

  Job Description:

  This posting is for Southwest's Warrior Hire Program. The mission of the Warrior Hire Program is to recruit and hire transitioning Veterans and guide and support them through the beginning of their corporate career by providing them opportunities for professional growth, camaraderie, and mentorship. If you're planning your transition to a civilian career or recently transitioned, this program is designed to support you in that transition and as you join our Southwest Family. Thank you to those who currently or previously served, giving us all the freedom to fly.

  Southwest Airlines promises to provide Employees with equal opportunity for learning and personal growth. The Associate Cybersecurity Analyst i s on the Incident Response Team and helps to safeguard critical assets and respond to security incidents. They’ll collaborate with the Security Operations Center to pursue opportunities for developing and improving our alerting capabilities for phishing campaigns, malware, DDoS attempts, and more. The Associate Cybersecurity Analyst is a skilled communicator and innovator , who is ready to drive the future of Southwest’s Technology.

  Additional Details:

  • This role is offered as a remote workplace position, which may require travel for training, meetings, conferences, etc. Outside of those required visits, the majority of your working time may be spent in a remote location, away from our Corporate Campus. Please note, while this is a remote position, there is a limited group of states or localities ineligible for Employees to regularly perform their work. Those ineligible locations are: Alaska, California, Colorado, Delaware, Illinois, Iowa, Maryland, Massachusetts, Montana, New Hampshire, New Jersey, New York, North Dakota, Oregon, Pennsylvania, South Dakota, Vermont, West Virginia, Washington and Wyoming

  • U.S. citizenship or current authorization to work in the U.S. required and no current or future work authorization sponsorship available .

  Southwest Airlines is an Equal Opportunity Employer. We continue to look for opportunities to reflect the communities we serve, and welcome applicants with diverse thoughts, backgrounds, and experiences.

  Responsibilities

  • Apply knowledge and skills of analysis, business processes, tools, domains, project methodologies, requirements definitions, and testing to solve a range of problems

  • Actively monitor security events, logs, and alerts to detect and analyze potential security threats or anomalies

  • Assist in the organization's incident response efforts by participating in incident identification, containment, or resolution activities

  • Collaborate in threat intelligence activities, which may include researching emerging threats and vulnerabilities to enhance the organization's proactive security posture

  • Participate in vulnerability assessments and scanning, assisting in documenting, prioritizing, and tracking vulnerabilities

  • Support the care and maintenance of security tools, systems, and infrastructure, ensuring their reliability and effectiveness

  • Assist in maintaining compliance with relevant cybersecurity regulations, standards, and industry best practices within the organization

  • Contribute to cybersecurity training and awareness initiatives, promoting a cybersecurity-aware culture among staff members

  • Work closely with cross-functional teams, cybersecurity experts, and stakeholders to share information and coordinate security efforts effectively

  • Maintain accurate records of security incidents, investigations, and actions taken. Contribute to the documentation of security processes and procedures

  • Stay updated on emerging threats, vulnerabilities, cybersecurity regulations, compliance standards, and cybersecurity best practices through ongoing training and professional development

  • Assist in the implementation and enforcement of security policies, standards, and procedures to ensure the organization's security controls are in place and effective

  • Communicate clearly in conversation and interaction with others

  • May perform other job duties as directed by Employee's Leaders

  Knowledge, Skills and Abilities

  • Ability to take on multiple assignments, whether administrative or project related, while maintaining a successful level of completion in all responsible work

  • Knowledge and understanding of core cybersecurity concepts, terminology, common security tools and technologies used in the field

  • Knowledge of security policies, procedures, and controls within the organization

  • Skilled in the understanding of network protocols and configurations

  • Ability to monitor and analyze security events and logs

  • Skilled in maintaining accurate records and documentation of security incidents

  • Ability to work effectively in a team and communicate security-related information

  • Skilled in assisting with incident response activities and investigations

  • Ability to identify and address basic security issues and anomalies

  Education

  • Required: High School Diploma or GED

  • Required: Bachelor's degree in Business, Engineering, Computer Science, Information Systems, Cybersecurity, or related field; or equivalent formal training

  Experience

  • Preferred: AWS certification or a ny security certification (such as Security+)

  • Required: Entry-level experience; basic understanding of cybersecurity principles and concepts, developing skills and knowledge in information technology (IT) operations, programming, systems/software development or another IT related field

  Physical Abilities

  • Ability to perform work duties from [limited space work station/desk/office area] for extended periods of time

  • Ability to communicate and interact with others in the English language to meet the demands of the job

  • Ability to use a computer and other office productivity tools with sufficient speed and accuracy to meet the demands of the job

  Other Qualifications

  • Must maintain a well-groomed appearance per Company appearance standards as described in established guidelines

  • Must be a U.S. citizen or have authorization to work in the United States as defined by the Immigration Reform Act of 1986

  • Must be at least 18 years of age

  • Must be able to comply with Company attendance standards as described in established guidelines

  Pay & Benefits

  • Competitive market salary from $69,400 per year to $77,100 per year* depending on qualifications and experience. For eligible Leadership and individual contributor roles, additional bonus opportunities are available and awarded at the discretion of the company.

  Benefits you’ll love:

  • Fly for free, as a privilege, on any open seat on all Southwest flights (your eligible dependents too)

  • Southwest will help fund your 401(k) retirement savings with Company contributions up to 9.3% of your eligible earnings**

  • Potential for annual ProfitSharing contribution in the Southwest Retirement Savings Plan- when Southwest profits, you profit***

  • Competitive health insurance for you and your eligible dependents (including pets)

  • Southwest offers health plan coverage options that start from the very first day of employment. You will have 30 days to select and enroll in your health plan with coverage retroactively available to your first day of employment.

  • Explore more Benefits you’ll love: https://careers.southwestair.com/benefits

  
  *Pay amount does not guarantee employment for any particular period of time.
  **401(k) match contributions are subject to Retirement Savings Plan vesting schedule
  and applicable IRS limits

  ***ProfitSharing contributions are subject to Retirement Savings Plan vesting schedule and are made at the discretion of the Company.

  Southwest Airlines is an Equal Opportunity Employer.
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• About the company

  Southwest Airlines Co., typically referred to as Southwest, is one of the major airlines of the United States and the world's largest low-cost carrier.

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