• Job Description

  Req#: 3420810

  Description

  The Associate Director, Information Technology is responsible for leading IASLC’s day-to-day IT operations and driving forward the infrastructure and systems that support the organization's global mission. This role ensures secure, reliable, and efficient technology performance while aligning platforms and tools with strategic organizational goals. The Associate Director plays a critical role in supporting data accessibility, analytics, and cross-functional collaboration, helping IASLC become a more insight-driven organization.

  
  

  This position supervises internal IT support, manages vendor relationships - including a Managed Services Provider (MSP) - and collaborates across departments to support user needs, data priorities, and technology growth. The Associate Director will also lead digital transformation efforts across the organization, ensuring technologies enhance member engagement, operational performance, and long-term sustainability.

  
  

  This role reports to the Chief Operating Officer and includes supervisory responsibility. The position is based in our Denver, Colorado office on a hybrid work schedule and is not a fully remote position. Eligibility to work in U.S. required. No sponsorship available.

  
  

  Essential Functions:

  • Oversee and manage IASLC’s IT infrastructure, including systems administration, cloud services, cybersecurity, end-user support, and hardware/software lifecycle management.
  • Serve as primary point of contact with IASLC’s Managed Services Provider (MSP), ensuring clear communication, high performance, and alignment with organizational needs.
  • Lead the administration and strategic evolution of IASLC’s Association Management System (AMS), currently Fonteva on Salesforce, ensuring integration, usability, and effective data practices.
  • Responsible for developing and executing proactive business continuity plans and risk management protocols for IT systems, including procedures to minimize downtime, safeguard resources, and ensure business continuity and viability. Will lead cybersecurity preparedness and incident response.
  • Establish and manage centralized processes for the acquisition of new software, offboarding of retired software, systems to store and recover data from multiple systems used by different departments, and procedures and schedules for regular software updates to key platforms.
  • Provide oversight, coordination, and management of IASLC hardware, including budget, purchasing, replacement schedules, hardware setup, and assignment of licenses for new or existing users. Requires close coordination and troubleshooting with our external MSP vendor and Human Resources.
  • Collaborate across departments to ensure effective deployment, use, and evolution of tools, including workflows, streamlined reporting, dashboards, automation, and user support.
  • Manage technology vendors and contracts, ensuring service quality, cost-effectiveness, and compliance.
  • Support member-facing platforms and technologies to ensure a seamless and engaging user experience across web, mobile, and operational systems.
  • Evaluate and implement scalable technology solutions that improve operational efficiency and educational delivery and enhance member value and the IASLC’s digital capabilities.
  • Develop and implement IT processes, protocols, and support systems that ensure secure, efficient, and reliable operations, as well as staff security awareness and compliance.
  • Collaborate across departments to support data-informed decision-making, ensuring systems and workflows enable analytics, streamlined reporting, and performance insights.
  • Monitor trends in information technology and recommend improvements and emerging solutions, including AI, automation, and digital transformation tools.
  • Provide day-to-day leadership and management of IT staff and/or contractors, ensuring responsive service, technical excellence, and proactive communication.
  • Serve as an internal resource and thought partner on technology issues, opportunities, and risks.
  • Actively demonstrate and support IASLC core values.

  Requirements

  Minimum Qualifications:

  • Bachelor’s degree in Information Technology, Computer Science, Network or Systems Administration, or related field.
  • Minimum 7 years of progressive IT experience with a focus on infrastructure, system administration, and organizational technology support.
  • Minimum of 2 years in managing and mentoring IT staff.
  • Experience working with or managing a Managed Services Provider (MSP) or directly managing IT infrastructure in-house.
  • Hands-on experience with Salesforce and AMS platforms (preferably Fonteva) or other similar CRM systems, including data integration and system configuration.
  • Demonstrated knowledge of cybersecurity best practices and cloud-based environments.
  • Experience with vendor selection and relationship management.
  • Strong interpersonal and communication skills, including the ability to explain technical concepts to non-technical audiences.
  • Ability to manage multiple projects and priorities in a collaborative, mission-driven environment.
  • Eligibility to work in U.S. (U.S. citizenship or permanent resident status). Sponsorship is not available.

  Preferred Qualifications:

  • Experience in a nonprofit, healthcare, or scientific membership organization.
  • Familiarity with data analytics and business intelligence tools (e.g., Power BI, Tableau).
  • Exposure to AI, automation, or other digital transformation initiatives.

  Knowledge, Skill and Abilities:

  • Strategic Thinking – Understands how infrastructure decisions impact organizational goals and future growth.
  • Collaboration – Works effectively across teams and functions to understand needs and deliver solutions.
  • Management - Effectively organizes and delivers timely results on multiple, simultaneous assignments and directs and mentors IT staff.
  • Problem-Solving – Quickly identifies issues and develops efficient, scalable solutions.
  • Accountability – Delivers on commitments and maintains a service-focused mindset.
  • Adaptability – Remains flexible and proactive in a fast-changing technical landscape.

  Physical Demands:

  • Ability to sit at computer workstation for extended periods.
  • Ability to lift/move 25-40 pounds occasionally.
  • Ability to travel domestically and internationally as required.

  Work Environment:

  • Ability to work in a fast-paced role with multiple demands.
  • Open office environment with computer workstations.
  • Frequent phone and virtual meetings; regular computer use.
  • Moderate noise level.

  Benefits: Strong employee benefit package. Health insurance, life insurance, generous 401(k) with employer match, long- and short-term disability, EAP, flexible spending accounts, paid vacation and sick time,12 paid holidays.

  
  

  Compensation: $100,000-110,000 annually

  
  

  We believe the best solutions come from diverse teams. We strive to have an environment where everyone has an opportunity to be successful regardless of any lawfully protected status.

  
  

• About the company

  The International Association for the Study of Lung Cancer (IASLC) is the only global network dedicated to the study and eradication of lung cancer and other th ...

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