NHS
Associate Director of Operations
This job is now closed
Job Description
- Req#: C9246-25-0805?language=en&page=857&sort=publicationDateDesc
- Degree level education supplemented by postgraduate study and management or clinical experience to master's degree level or equivalent.
- Other professional qualifications relevant to the role
- Successful recent achievement record within a large, complex, NHS environment
- Successful recent experience of leading and managing transformational change, and service redesign, including staff consultation and engagement
- Able to demonstrate an understanding and experience of motivating people and transforming services
- Engaging with appropriate stakeholders to shape delivery of healthcare services
- Strong and credible leadership skills
- Ability to use influencing and negotiating skills, including in situations of controversy and conflict
- IT skills - significant proficiency in use of MS Office suite and other IT systems.
- Demonstrable knowledge of NHS information systems, data sources and benchmarking resources
- Well-developed understanding of health service issues
- Good understanding of current emerging health issues, commissioning systems and performance standards
- Degree level education supplemented by postgraduate study and management or clinical experience to master's degree level or equivalent.
- Other professional qualifications relevant to the role
- Successful recent achievement record within a large, complex, NHS environment
- Successful recent experience of leading and managing transformational change, and service redesign, including staff consultation and engagement
- Able to demonstrate an understanding and experience of motivating people and transforming services
- Engaging with appropriate stakeholders to shape delivery of healthcare services
- Strong and credible leadership skills
- Ability to use influencing and negotiating skills, including in situations of controversy and conflict
- IT skills - significant proficiency in use of MS Office suite and other IT systems.
- Demonstrable knowledge of NHS information systems, data sources and benchmarking resources
- Well-developed understanding of health service issues
- Good understanding of current emerging health issues, commissioning systems and performance standards
Job summary
Our Future Leadership Structure will see our clinical teams working more closely with partners at place level alongside strengthening clinical and professional leadership. We are also developing a clinical transformation programme alongside our partners to enhance the clinical outcomes our service users experience as well as continuing to improve experience of care.
The role will work the within the East Locality, Suffolk, in NSFT with a focus on Learning Disabilities Specialist Services to deliver a high quality consistent clinical operating model of care. The successful candidate will be leading the Learning Disabilities Transformation agenda in Suffolk ensuring the services within this this portfolio provide evidence based care. Working with VCSE, external statutory providers and the ICB will be a key function in building a network on which to best support and develop these services. If your passionate about ensuring Learning Disabilities services meet the needs of our services users we would love to hear from you.
Main duties of the job
The Associate Director of Operation will work closely with the Associate Director of Nursing to ensure that high quality care is delivered within the Locality services and providing professional leadership to operational colleagues across the locality.
You will promote a culture of learning and openness and ensure clinical staff have the knowledge, capability, systems and support to deliver evidence based care and embed lessons learned in practice for the improvement of patient experience.
About us
We are looking to appoint an individual who have a passion for our work and a track record of achievement in influencing colleagues and partners to deliver high quality care. We are seeking an inspirational and compassionate leader who will develop their teams to provide outstanding care.
If you have a reputation for leadership, people development, quality and improvement alongside a passion for improving outcomes with a focus on equity and inclusion to ensure that mental health provision has parity across our partners, then please do consider applying for this role.
We are determined to create a safer, kinder and better organisation.
Details
Date posted
07 July 2025
Pay scheme
Agenda for change
Band
Band 8c
Salary
£76,965 to £88,682 a year gross per annum
Contract
Permanent
Working pattern
Full-time
Reference number
246-ESU7297984
Job locations
Walker close
Foxhall Road
Ipswich Suffolk
IP3 8LY
Job descriptionJob description
Job responsibilities
Please find attached our Job Description and Person Specification for more detail on your Key Accountabilities, then if you feel you have what it takes to make a difference in your local communities, click APPLY!
Please visit our Facebook and Twitter page @NSFTjobs
Job responsibilities
Please find attached our Job Description and Person Specification for more detail on your Key Accountabilities, then if you feel you have what it takes to make a difference in your local communities, click APPLY!
Please visit our Facebook and Twitter page @NSFTjobs
Person SpecificationPerson Specification
Qualifications
Essential
Desirable
Experience
Essential
Desirable
Skills
Essential
Knowledge
Essential
Qualifications
Essential
Desirable
Experience
Essential
Desirable
Skills
Essential
Knowledge
Essential
Additional informationDisclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details
Employer name
Norfolk & Suffolk Foundation NHS Trust
Address
Walker close
Foxhall Road
Ipswich Suffolk
IP3 8LY
Employer's website
https://www.nsft.nhs.uk/Pages/Home.aspx (Opens in a new tab)
Employer details
Employer name
Norfolk & Suffolk Foundation NHS Trust
Address
Walker close
Foxhall Road
Ipswich Suffolk
IP3 8LY
Employer's website
https://www.nsft.nhs.uk/Pages/Home.aspx (Opens in a new tab)
About the company
National Health Service (NHS) is the umbrella term for the publicly-funded healthcare systems of the United Kingdom (UK). The founding principles were that services should be comprehensive, universal and free at the point of delivery—a health service based on clinical need, not ability to pay. Each service provides a comprehensive range of health services, free at the point of use for people ordinarily resident in the United Kingdom apart from dental treatment and optical care.
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