• Job Description

  Req#: 2302889

  Purpose:

  The Associate Director, Process Improvement is accountable for ensuring process stability and delivering on opportunities to continuously improve efficiency and close compliance gaps within AbbVie's Pharmacovigilance & Patient Safety (PPS) organization. This person will establish process strategy, objectives and long-range roadmap with input from key stakeholders (including business and IT); as well as deliver transformative change that delivers measurable improvement.

  Responsibilities:

  • Users LEAN, DMAIC or other process improvement tools to assess the current state of a process and identify pain points and improvement opportunities. Provides recommendations to Strategic Operations leadership and implements solutions that improve process efficiency.
  • Delivers results and raises the bar on efficiency, quality, and compliance.
  • Gains in-depth understanding of a process, how the work gets done and process strengths and weaknesses to identify opportunities for improvement.
  • Executes transformative initiatives from a roadmap of strategic objectives and business process improvement opportunities.
  • Establishes the process strategy, objectives, and long-range roadmap.
  • Engages stakeholders across the process to ensure alignment on process and resource priorities; validates the merit and applicability of initiatives across functions.
  • Monitors and reports process performance against KPIs and process health vs. plans. Designs and oversees Performance Measurement/Management Plan.
  • Actively gathers external benchmarking and best practices as input to process decisions; maintains active knowledge and awareness of all associated regulations.

  
  

  Qualifications:

  • Bachelor’s degree, Engineering or MBA preferred.
  • LSS/LEAN certification required.
  • Proven track record of delivering transforming change in a regulated (GxP) environment.
  • Must have 6 years process management experience, preferably in an Operations environment.
  • Strong relationship management skills, Emotional Intelligence and communication skills required.

  
  

  AbbVie is an equal opportunity employer including disability/vets. It is AbbVie’s policy to employ qualified persons of the greatest ability without discrimination against any employee or applicant for employment because of race, color, religion, national origin, age, sex (including pregnancy), physical or mental disability, medical condition, genetic information, gender identity or expression, sexual orientation, marital status, status as a disabled veteran, recently separated veteran, Armed Forces service medal veteran or active duty wartime or campaign badge veteran or a person’s relationship or association with a protected veteran, including spouses and other family members, or any other protected group status. We will take affirmative action to employ and advance in employment qualified minorities, women, individuals with a disability, disabled veterans, recently separated veterans, Armed Forces service medal veterans or active-duty wartime or campaign badge veterans. The Affirmative Action Plan is available for viewing in the Human Resources office during regular business hours.

  
  

• About the company

  AbbVie is an American publicly traded biopharmaceutical company founded in 2013.

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