• Job Description

  Req#: 58367
  Position Overview
  
  
  International is undergoing a transformation from being a supplier of trucks, buses and engines to a being a supplier of complete and sustainable transport solutions and is strongly committed in evolving its digital capabilities and tools.
  We have a great opportunity on our Team for a Product Owner - Customer Relationship Management (CRM) based in our Lisle, Illinois Corporate Headquarters.
  The ideal candidate will have a strong background in CRM technologies, excellent communication skills, and a proven track record of successfully managing product lifecycles from conception to launch.
  The individual will interact with the stakeholders, developers, analysts, and business leads to create a strategic prioritization of features, adding value and drive innovation and revenue who will serve as the soup-to-nuts product leader from ideation and requirements gathering through deployment and lifecycle management.
  
  Responsibilities
  
  
  • Product Vision and Strategy:
  • Support the Development and communicate the product vision and strategy for the CRM system.
  • Align product goals with business objectives and customer needs.
  Backlog Management:
  • Create, prioritize, and maintain the product backlog.
  • Ensure that the development team has a clear understanding of the product requirements and priorities.
  Stakeholder Collaboration:
  • Work closely with stakeholders, including sales, marketing, customer support, and IT, to gather requirements and feedback.
  • Facilitate communication between stakeholders and the development team.
  Product Development:
  • Collaborate with the development team to define and refine user stories and acceptance criteria.
  • Participate in sprint planning, reviews, and retrospectives.
  • Ensure timely delivery of high-quality product increments.
  • Performance Monitoring:
  • Monitor product performance and user engagement metrics.
  • Identify areas for improvement and implement changes to enhance the product.
  
  Minimum Requirements
  
  
  • Bachelor's degree
  • At least 9 years of technical project/program management and/or product owner experience
  • At least 5 years of management experience

  OR

  • Master's degree
  • At least 7 years of technical project/program management and/or product owner experience
  • At least 5 years of management experience

  OR

  • At least 12 years of technical project/program management and/or product owner experience
  • At least 5 years of management experience
  
  Additional Requirements
  
  
  • Qualified candidates, excluding current employees, must be legally authorized on an unrestricted basis (US Citizen, Legal Permanent Resident, Refugee or Asylee) to be employed in the United States. We do not anticipate providing employment related work sponsorship for this position (e.g., H-1B status)
  
  Desired Skills
  
  
  • Strong understanding of CRM technologies and best practices.
  • Excellent communication, presentation, and interpersonal skills.
  • Ability to work collaboratively with cross-functional teams.
  • Strong analytical and problem-solving skills.
  • Experience with Agile methodologies and tools (e.g., Scrum, Kanban, Jira).
  • Proven experience in managing the product lifecycle from concept to launch.
  • Experience with specific CRM platforms (e.g., Salesforce, Microsoft Dynamics, HubSpot).
  • Certification as a Product Owner (e.g., CSPO, PSPO).
  • Familiarity with data analytics and reporting tools.
  
  Benefits and Compensation
  
  

  We provide a competitive total rewards package which ensures job satisfaction both on and off the job. We offer market-based compensation, health benefits, 401(k) match, tuition assistance, EAP, legal insurance, an employee discount program, and more.

  For this position, the expected salary range will be commensurate with the candidate’s applicable skills, knowledge and experience.

  You can learn more about our comprehensive benefits package at https://careers.international.com/#benefits.

  
  Company Overview
  
  
  ABOUT TRATON
  With its brands Scania, MAN, International, and Volkswagen Truck & Bus, TRATON SE is the parent and holding company of the TRATON GROUP and one of the world’s leading commercial vehicle manufacturers. The Group’s product portfolio comprises trucks, buses, and light-duty commercial vehicles. “Transforming Transportation Together. For a sustainable world.”: this intention underlines the Company’s ambition to have a lasting and sustainable impact on the commercial vehicle business and on the Group’s commercial growth.

  ABOUT INTERNATIONAL
  From a one-man company built on the world-changing invention of the McCormick reaper in 1831, to the 15,000-person-strong company we are today, few companies can lay claim to a history like International. Based in Lisle, Illinois, International Motors, LLC* creates solutions that deliver greater uptime and productivity to our customers throughout the full operation of our commercial vehicles. We build International® trucks and engines and IC Bus® school and commercial buses that are as tough and as smart as the people who drive them. We also develop Fleetrite® aftermarket parts. In everything we do, our vision is to accelerate the impact of sustainable mobility to create the cleaner, safer world we all deserve. As of 2021, we joined Scania, MAN and Volkswagen Truck & Bus in TRATON GROUP, a global champion of the truck and transport services industry. To learn more, visit www.International.com.

  *International Motors, LLC is d/b/a International Motors USA in Illinois, Missouri, New Jersey, Ohio, Texas, and Utah.

  
  EEO Statement
  
  

  We are an Equal Opportunity Employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

  
  If you are a qualified individual with a disability and require a reasonable accommodation to access the online application system or participate in the interview process due to your disability, please email HUB@International.com to request assistance. Kindly specify Job Requisition Number / Job Title and Location in response. Otherwise, your request may not be considered.

  
  
  • Bachelor's degree
  • At least 9 years of technical project/program management and/or product owner experience
  • At least 5 years of management experience

  OR

  • Master's degree
  • At least 7 years of technical project/program management and/or product owner experience
  • At least 5 years of management experience

  OR

  • At least 12 years of technical project/program management and/or product owner experience
  • At least 5 years of management experience
  
  
  • Product Vision and Strategy:
  • Support the Development and communicate the product vision and strategy for the CRM system.
  • Align product goals with business objectives and customer needs.
  • Backlog Management:
  • Create, prioritize, and maintain the product backlog.
  • Ensure that the development team has a clear understanding of the product requirements and priorities.
  • Stakeholder Collaboration:
  • Work closely with stakeholders, including sales, marketing, customer support, and IT, to gather requirements and feedback.
  • Facilitate communication between stakeholders and the development team.
  • Product Development:
  • Collaborate with the development team to define and refine user stories and acceptance criteria.
  • Participate in sprint planning, reviews, and retrospectives.
  • Ensure timely delivery of high-quality product increments.
  • Performance Monitoring:
  • Monitor product performance and user engagement metrics.
  • Identify areas for improvement and implement changes to enhance the product.

• About the company

  Navistar International Corporation is an American holding company created in 1986 as the successor to International Harvester.

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