• Job Description

  Req#: 30789

  Ever wondered how your skills and unique background could impact the world of tomorrow? Join our Field Automation Service team and bring your passion and talent to work.

  
  Associate Field Automation Engineer

  Bay Area, California

  Salary Range ($90,000 - $100,000 Annual Total Compensation)

  
  Your contribution:

  Responsible for preventive maintenance (PM’s) and minor repairs on all Tecan products.

  • Perform preventative maintenance and repairs on Tecan instruments.
  • Participate in the sharing of information obtained from unique problems or training specialized to the Field Service Team and the Tecan organization if appropriate.
  • Ability and willingness to maintain a travel schedule and to travel on short notice.
  • Complete essential service records in the established method and timeframe according to company policy.
  • Ensure assigned targets and metrics are maintained and achieved as assigned
  • Maintain appropriate parts inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies; verifying receipt of supplies.
  • Provide back-up service support outside of assigned territory as needed.
  • Maintain technical knowledge by attending educational workshops and reviewing technical publications.
  • Handle essential tasks as assigned and responds to change productively.
  • Follow all local safety procedures, State and Federal OSHA Regulations, and reports any safety concerns.
  • Direct and daily interaction with customers who may be irate or impatient via phone or in-person. Direct and daily interaction with Sales, and Field Automation Engineers/Specialist to resolve problems, offer advice and provide solutions. Occasional interaction with Operations and QC Departments to provide assistance with instrument status for customers.

  Your background

  • BS degree in Life Science or equivalent industry experience
  • Electro/mechanical experience a plus
  • Well-developed PC skill level, including MS Windows 2000/XP, Windows 7, WIN10, and Office Suite.
  • Ability to work well under pressure and to multi-task
  • Strong organizational and follow-up skills
  • Ability to complete all tasks assigned in a timely fashion
  • High level of commitment and initiative
  • Willingness to disseminate new information obtained to team members
  • Professional phone etiquette required.
  • Ability to work and interact effectively with diverse groups inside and outside of the organization
  • Ability to manage time effectively
  • Ability to travel up to 60% and overnight travel up to 50% of the time required
  • Valid driver’s license required.
  • Dependability is a must.
  • Excellent written and oral communication skills (including legible handwriting).
  • Proven team player
  • Ability to react to change productively.

  What makes working at Tecan unique

  • The chance to make it count and to have an impact on the world of tomorrow
  • Working in an international and diverse environment
  • The change to grow your career within the company
  • Feel empowered by our strong and unique company culture
  • Comprehensive Compensation and Benefits package, including medical, dental, vision, and 401K match
  • Wide range of training courses
  • Strong company culture with rich history

  Join Tecan, a great place to work! Read out about recent certification from Great Place to Work.
  
  We're looking forward to receiving your application online. Please submit your CV or resume (without picture and without cover letter, reference letters and diplomas are optional).
  
  Only applications that fully meet our requirements will be considered.

  #lifescience #healthcare #automation #medicaldevice #biology #biotechnology #engineer #bayarea

• About the company

  The company specializes in the development, production and distribution of automated workflow solutions for laboratories in the life sciences sector.

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