• Job Description

  Req#: JGflq3RxBr

  JOB SUMMARY :
  
  Exciting opportunity to join L’OCCITANE (North America) Ecommerce Team! We’re also now officially B CORP™ Certified - we believe in cultivating change so we can create a fairer, more equitable, more regenerative economy. The Associate Manager for Email Marketing is a key member of the E-Commerce team and has a pivotal role in developing and executing L’OCCITANE (NA) product marketing emails in the US and CANADA. We are looking for someone who is creative, analytical, detail-oriented, and highly collaborative.

  The main responsibilities include building and executing daily emails, generating email segments, customer targeting, tracking and reporting on performance, and helping create engaging & branded revenue-generating email campaigns.

  JOB RESPONSIBILITIES :

  Campaign Management

  • Collaborate with the Senior Manager to develop email marketing campaigns that drive engagement, sales, and brand affinity.
  • Support and manage day-to-day email marketing production (including planning, targeting, building, testing, deployment, and reporting).
  • Assist in maintaining project management documents and calendar.
  • Coordinate with internal teams (Creative, Supply Chain, Ecommerce) to ensure campaign requests are briefed and delivered on time.
  • Maintain visibility of campaigns industry-wide to help ideate and execute new email marketing programs.

  Acquisition & Retention

  • Collaborate with the Brand Marketing team to develop email campaign strategies that enhance brand affinity through social proof.
  • Assist in the management and maintenance of the email database – including new sign-ups and opt-outs.

  Tracking & Reporting Email Marketing Performance

  • Track and report performance of all email campaigns and KPIs; working closely with the Senior Manager to analyze findings, identify trends, and recommend a course of action.

  KEY PERFORMANCE INDICATORS :

  • Achieving email sales goal through strong support of omnichannel activities primarily via the email channel.
  • Emailable database retention and reactivation.
  • Helping promote our mission of sustainability via email channel in an engaging way.

  COMPENSATION

  • The compensation for this position ranges between $63,000 -68,000
  • Exposure to Marketing, Communications, or related field preferred

  EDUCATION

  • Bachelor’s Degree
  • Exposure to Marketing, Communications, or related field preferred

  EXPERIENCE

  • 2 - 4 years of experience required in Marketing/Digital Marketing
  • Knowledge of the retail/beauty industry preferred

  Skills (Required)

  • Managing projects - resources, assets, and timelines
  • A solid mix of analytical and creative skills
  • Excel and PowerPoint

  Skills (Preferred)

  • Familiarity with platforms like Adobe Campaign, LiveClicker, Layout, Google Analytics.

  • Knowledge of email fundamentals, including CAN-SPAM requirements, segmentation, and performance metrics.
  • HTML

  PHYSICAL & TRAVEL REQUIREMENTS :

  Hybrid role: 3 days in HQ located in Midtown Manhattan near Penn Station.

  BENEFITS INCLUDED :

  • Competitive Benefits
  • A warm, open, fun, and friendly working environment
  • Generous L’OCCITANE Group employee discounts

  All Applicants:

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• About the company

  L'Occitane en Provence, commonly known as L'Occitane, is an international retailer of body, face, fragrances and home products based in Manosque, France.

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