Humana
Associate, Medicaid Operational Communications – Marketing Operations
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Job Description
- Req#: R-391561
Employer Industry: Healthcare Insurance Services
Why consider this job opportunity:
- Salary up to $118,700 per year
- Eligible for a bonus incentive plan based on performance
- Comprehensive benefits package including medical, dental, and vision coverage
- 401(k) retirement savings plan with company match
- Opportunities for personal and professional growth within a supportive environment
- Flexible remote work arrangement with occasional travel for training or meetings
What to Expect (Job Responsibilities):
- Support the planning, creation, and distribution of operational communications for Medicaid programs
- Collaborate with internal stakeholders to ensure compliance with federal and state Medicaid guidelines
- Maintain templates, standard operating procedures, and documentation for Medicaid communications
- Monitor feedback channels and track metrics to improve communication processes
- Assist in preparing materials for audits, regulatory reviews, and internal reporting
What is Required (Qualifications):
- Bachelor’s Degree in Communications, Marketing, Healthcare, or 1-3 years of experience in healthcare communications or Medicaid operations
- 1-3 years’ experience with healthcare compliance standards (e.g., Medicaid, CMS, HIPAA)
- 3+ years of hands-on experience with dynamic document creation within Customer Communication Management software
- Strong written and verbal communication skills, with attention to detail and regulatory compliance
- Ability to work collaboratively in a fast-paced, matrixed environment
How to Stand Out (Preferred Qualifications):
- Experience with Adobe InDesign, Illustrator, Photoshop, and Acrobat
- Background in regulated industries such as healthcare or financial services
- Familiarity with communication platforms, content management systems, and workflow tools
- Knowledge of CMS, Medicaid, and Medicare regulations
- Background in marketing operations and Agile methodologies
#HealthcareInsurance #MedicaidCommunications #RemoteWork #CareerGrowth #CompetitiveBenefits
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