About Accolade
Accolade (Nasdaq: ACCD) provides millions of people and their families with an exceptional healthcare experience that is personal, data driven and value based to help every person live their healthiest life. Accolade solutions combine virtual primary care, mental health support and expert medical opinion services with intelligent technology and best-in-class care navigation. Accolade’s Personalized Healthcare approach puts humanity back in healthcare by building relationships that connect people and their families to the right care at the right time to improve outcomes, lower costs and deliver consumer satisfaction. Accolade consistently receives consumer satisfaction ratings over 90%. For more information, visit accolade.com .

At Accolade, we believe that all experiences matter.

As leaders of user experiences within the Product organization, we are stewards of Accolade’s mission and are committed to meeting customer needs and solving healthcare problems.

A Product Designer within Accolade involves being a flexible and dynamic creative thinker with deep empathy for a diverse set of customers.

Core Competencies

As part of the Accolade UX Team, our Product Designers:

• Participate in strategic initiatives ranging from research to rapid ideation and concept development to user validation.
• Own a strong understanding of various functions and activities of the business.
• Partner with Product Managers and Stakeholders to understand and discover the opportunities and pain points of an initiative.
• Work with UX Research team members and resources delving into understanding our users identifying motivators and targeting key platform interactions.
• Play a role in cross-functional team design sprints and targeted initiatives in conceptualizing solutions through journey mapping, interaction / visual design, prototyping, and user testing.
• Deliver the best solutions that meet both user needs and business goals with a “member obsessed” experience approach.

Associate Product Designer - continued

Job Description

The Associate Product Designer’s role also includes the following:

• Wireframing, building prototypes and creating concept mockups.
• Proficiency in the core design tools Familiarity with design basics (color theory, typography, page layout best practices)
• Assist in the creation of basic user journeys
• Familiarity with and ability to adhere to design system rules and guidance
• Effective communication
• Curiosity and a growth mindset
• Empathy for the users, and a passion for solving problems
• Collaborative team player, as well as able to work independently on specific tasks to deliver within scope and timelines that are agreed upon

Role Requirements

• Bachelor's degree in User Experience Design, Graphic Design, Interaction Design, Informatics, Human-Computer Interaction, Industrial Design, or related discipline
• 1-3 years' experience as a product or user experience designer
• Experience in most phases of the product design or user experience process, including some user research, wireframing, prototyping, concepting, etc.
• A grasp of user-centered design principles
• Experience in agile working environments is helpful
• A collaborative spirit, with a genuine interest in learning and career development
• Be an advocate for the user

Accolade is committed to being a company that embraces a hybrid work environment where employees can enjoy the best of both worlds - the flexibility to work from home and the opportunity to have a common place to connect, collaborate, and innovate with others in-person. Our hybrid work model requires that employees who live within 40 miles of an Accolade office are required to be in the office for at least two days during the work week. Accolade will provide reasonable accommodation to qualified employees with disabilities or for a sincerely held religious belief.

Accolade is an Equal Opportunity and Affirmative Action Employer committed to advancing an inclusive environment for all qualified applicants and employees. We provide employment opportunities, without regard, to any legally protected status in accordance with applicable laws in the US. We are committed to help ensure you have a comfortable and positive interview experience.

Accolade, Inc., PlushCare, Inc., and Accolade 2ndMD LLC will never ask you to pay to get a job. Anyone who does this is a scammer. Further, we will never send you a check and ask you to send on part of the money or buy gift cards with it. These are also scams. If you see or lose money to a job scam, report it to the Federal Trade Commission at ReportFraud.ftc.gov . You can also report it to your state attorney general.

To review our policy around data use, visit our Accolade Privacy Policy Page . All your information will be kept confidential according to EEO guidelines.

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