• Job Description

  Req#: JR-43193

  About the Metropolitan Museum of Art

  The Met presents over 5,000 years of art from around the world for everyone to experience and enjoy. The Museum lives in two iconic sites in New York City—The Met Fifth Avenue and The Met Cloisters. Millions of people also take part in The Met experience online.

  Since its founding in 1870, The Met has always aspired to be more than a treasury of rare and beautiful objects. We are committed to fostering a collaborative and respectful work environment with a staff as diverse as the audiences we engage. Our staff members are art lovers who are passionate about working toward a common goal: creating the most dynamic and inspiring art museum in the world.

  At The Met, every staff member – from security officers to researchers to scientists and beyond – lives by our core values of respect, inclusivity, collaboration, excellence, and integrity.

  Respect: Engage one another with collegiality, empathy, and kindness, always.

  Inclusivity: Ensure that all are and feel welcome and valued.

  Collaboration: Reach across boundaries to exchange ideas and work together toward our shared mission.

  Excellence: Lead the cultural world in quality and expertise—and inspire curiosity and creativity.

  Integrity: Hold ourselves to the highest moral standards, admit when we fall short, and then evolve.

  GENERAL STATEMENT OF RESPONSIBILITIES & DUTIES:

  As the Associate Security Manager for the Security Operations Center (SOC) you will assist the Senior Security Manager for the SOC in overseeing all aspects of security monitoring, incident response, and team management within the SOC. You will have strong leadership, communication, and problem-solving skills, as well as the ability to work effectively as part of a team. You will need to be adaptable and able to make sound decisions under pressure and need to stay informed about emerging security technologies, including artificial intelligence, to contribute to the enhancement of the museum's security measures and demonstrate the ability to identify and extract actionable intelligence from the command central situational awareness software. This includes securely unifying real-time data and video streams into a cohesive operating picture.

  PRIMARY RESPONSIBILIES & DUTIES:

  • Assist the Senior Manager in leading and managing the day-to-day operations of the Security Operations Center (SOC), including monitoring security systems, responding to incidents, and coordinating with internal and external stakeholders.

  • Support the development and implementation of security policies, procedures, and protocols to mitigate risks and protect museum assets.

  • Oversee the monitoring of security systems, including CCTV, access control, intrusion detection, and alarm systems, to identify and respond to security incidents promptly.

  • Responsible for the effective operation and management of the museum's radio communication system.

  • Ensure all radio equipment is in working order, conduct regular checks, and coordinate repairs or replacements as needed.

  • Provide training to security personnel on the operation of radio equipment and communication procedures.

  • Collaborate with the Senior Manager to assess security needs and develop tailored security strategies that align with the museum's goals and objectives.

  • Help coordinate with internal departments, such as museum staff and management, to address security concerns and ensure compliance with security standards.

  • Assist in managing relationships with external partners, including law enforcement agencies and security vendors, to enhance security measures and intelligence sharing.

  • Participate in security assessments and audits to evaluate the effectiveness of existing security measures and identify areas for improvement.

  • Support the Senior Manager in managing a team of security personnel, including hiring, training, scheduling, and performance evaluation, to maintain a high level of professionalism and competence.

  • Act as a liaison between the SOC and other museum departments to facilitate communication and collaboration on security-related matters.

  • Will assist the Senior Manager with the Travel Security Program.

  • Stay informed about emerging security threats, trends, and technologies to contribute to the continuous improvement of the museum's security posture.

  • Assist in the preparation and presentation of security reports and updates to senior management and stakeholders as needed.

  • Any duties as assigned by the Chief Security Officer, the Associate Chief Security Officer for Special Operations, Deputy Chief Security Officer, or the Senior Manager for the SOC.

  REQUIREMENTS & QUALIFICATIONS:

  • Bachelor’s degree preferred.

  • Experience in security operations, preferably in a museum or similar cultural institution environment.

  • Demonstrated leadership and team-building skills, with the ability to work effectively as part of a team and support the Senior Manager in achieving departmental goals.

  • Strong knowledge of security best practices, standards, and regulations, particularly in the context of cultural institutions or museums.

  • Excellent communication and interpersonal skills, with the ability to interact professionally with stakeholders at all levels.

  • Ability to make sound decisions under pressure and respond quickly and decisively to security incidents.

  • Knowledge of emergency response procedures and incident management protocols.

  • Ability to work well under pressure and under sometimes ambiguous circumstances.

  • Highly responsive and proactive, able to own tasks from start to finish.

  • Must be willing to work on a shift schedule (including weekends, holidays and non-business hours) and have flexible availability. This includes the ability to work an extended schedule during crisis periods.

  COMPENSATION RATE:

  • Pay Rate $90,000.00 / Annually

  • The advertised pay scale reflects the good faith minimum and maximum salary range for this role. The advertised pay scale is not a promise of a particular wage for any specific employee. The specific compensation offered to a candidate may be dependent on a variety of factors including, but not limited to, the candidate’s experience, education, special licensing or qualifications, and other factors.

  Location Requirements

  At time of employment, employees are expected to be located within commuting distance of the Museum. “Commuting distance” means that they are located in one of following states: New York, New Jersey, Connecticut, or Pennsylvania (the “Tri-state and PA” areas), and be able to commute to and from the Museum in a single day.

  Benefits Offerings

  The Museum provides competitive compensation, and generous benefits and perks for all eligible employees. Note: Benefits Offering may differ based on Employee Status.

  • Medical, dental, vision and life insurance
  • 403(b) basic retirement plan and optional matching retirement plan with an outstanding employer match
  • Considerable paid time off, including annual leave, sick leave, and 13 Museum holidays
  • Long-term disability coverage
  • Flexible Spending Accounts & Health Savings Account (pre-tax income for eligible health care expenses)
  • Commuter benefits (pre-tax income for parking or mass transit expenses)
  • Free financial-planning services
  • Financial assistance for relevant coursework, seminars, and training programs
  • 25% discount for staff in Museum shops
  • A subsidized staff cafeteria
  • Access to the Museums Council pass, which grants free admission to various museums and cultural institutions

  Research shows that women and people from underrepresented groups often apply to jobs only if they meet 100% of the qualifications. We recognize that it is highly unlikely that someone meets 100% of the qualifications for a role. If much of this job description describes you, then please apply for this role.

  The Met is committed to the full inclusion of all qualified individuals. As part of this commitment, The Met will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed in this process, please contact benefits@metmuseum.org .

  The Metropolitan Museum of Art provides equal opportunity to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, national origin, ancestry, age, mental or physical disability, pregnancy, alienage or citizenship status, marital status or domestic partner status, genetic information, genetic predisposition or carrier status, gender identity, HIV status, military status and any other category protected by law in all employment decisions, including but not limited to recruitment, hiring, compensation, training and apprenticeship, promotion, upgrading, demotion, downgrading, transfer, lay-off and termination, and all other terms and conditions of employment.

• About the company

  The Met presents over 5,000 years of art from around the world for everyone to experience and enjoy. The Museum lives in three iconic sites in New York City—The Met Fifth Avenue, The Met Breuer, and The Met Cloisters. Millions of people also take part ...

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