• Job Description

  Req#: 265115

  Description

  ADP is hiring an Associate Service Delivery Processing Specialist. In this position you will transmit, receive, confirm, and verify in a multi-platform environment various type of transmissions within established deadlines. In-depth knowledge of Main Frame, ETS, FWRL, USMM, and SARV. Manually schedule processing windows following the established region window schedule. Monitor the successful completion of submitted jobs. Call and confirm transmission status and completion with regions and banks. Responsible for supporting and trouble-shooting all transmission related activities across ADP business partners and banking partners. Maintain established procedures and timelines across multiple processing locations to support dual operations. Monitor and process requests for payroll reruns in BAM. Balance daily windows per region. Update processes periodically as required to support disaster recovery plan and participate in all contingency exercises.
  
  At ADP we are driven by your success. We engage your unique talents and perspectives. We welcome your ideas on how to do things differently and better. In your efforts to achieve, learn and grow, we support you all the way. If success motivates you, you belong at ADP.
  
  We strive for every interaction to be driven by our CORE values: Insightful Expertise, Integrity is Everything, Service Excellence, Inspiring Innovation, Each Person Counts, Results-Driven, & Social Responsibility.

  RESPONSIBILITIES:

  • Transmit and receive, in a multi-platform environment, various types of data using multiple communications software, within established deadlines.
  • In depth knowledge of Main Frame, and USMM system applications.
  • Troubleshoot and resolve ADP and bank/vendor transmission problems.
  • Inform management of any unresolved issue that could delay a transmission.
  • Keep management apprised of all bank/vendor issues and potential bank processing deadline concerns by submitting incident notification report via email and providing periodic status updates timely.
  • Confirm the transmission of bank files using the individual security requirements established by the various financial institutions.
  • Verify that all files sent to financial, state and federal institutions have been successfully received.
  • Monitor and troubleshoot transmission to and from regions.
  • Utilize the various communications software, ETS, MFT, RightFax, etc. for system, lines and network problems.
  • Troubleshoot and resolve transmission problems.
  • Inform manager of any unresolved issues.
  • Add manual conditions to application software to submit scheduled runs on request jobs.
  • Use tracking system and Main Frame to monitor successful completion of submitted jobs.
  • Monitor BAM for Hot Banking & Payroll rerun request.
  • Process Hot Banking & payroll reruns based on completion of prerequisite conditions per dedicated region.
  • Maintain transmission verification logs.
  • Report daily transmissions totals.
  • Maintain balancing records for each window ran daily per region.
  • Maintain monthly Out of Balance expectations.
  • Performs other related duties as assigned.

  Qualifications

  PREFERRED QUALIFICATIONS: Preference will be given to candidates who have the following:

  • In depth understanding of data processing
  • Bachelor's Degree or its equivalent in education and experience
  • Comprehensive understanding of financial transactions combined with banking knowledge, computer operations knowledge, analysis, and critical thinking.
  • Ability to handle complex and multiple functions simultaneously.
  • Make critical decisions without management direction.
  • Banking operational transactions
  • Analytical skills/understanding of complex financial operations
  • Interpersonal/collaboration skills
  • Client Support

• About the company

  ADP offers industry-leading online payroll and HR solutions, plus tax, compliance, benefit administration and more.

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