Job Description

Associate, Social Media

Santa Clara, CA OR NYC, NY - Hybrid in office

Associate, Social Media

Your goal – to help and better the lives of students.

Why you’ll love this role

We’re looking for an innovative, culture-obsessed candidate who can support the Brand Marketing team in meeting our goals for engagement, community growth, and a deeper relationship with Students. As Associate, Social Media, you will work under the supervision of the Director, Social Media, to execute and manage activity across all Chegg social platforms, with a focus on our priority channels: TikTok, Instagram, and YouTube.

You’ll be a trusted voice of our Brand on the front lines of where our Students spend plenty of their time - so we’ll be looking to you for our expertise on all things very-online and relevant to our Students lives. Organized, creative, and focused, you’ll be able to juggle our organizations needs with the needs of our social communities and prioritize growth and engagement in our core Channels.

What you’ll do

• Manage all social media content calendars, and ideate on proactive content creation or opportunities
• Weekly, monthly, and quarterly analytics reporting, providing clear insights to working teams.
• Will work closely with our Creative partners, ensuring our brand voice is consistent.
• Lead our social media experiments - whether it's testing new platforms, scripting videos, producing live-streams, or working on fresh video formats – you’ll consistently find new and novel ways to express our brand and engage our audience
• Will educate the working team on evolving best practices across all social media platforms (YouTube, Instagram, TikTok, Twitch, X, Facebook, LinkedIn, and Discord)

About you

• 2-4 years of demonstrated social media experience at a major brand or creator account. Preferred industries are tech, lifestyle, or services, with a focus on youth audiences.
• You’re chronically online with a strong pulse of trends across both general and niche audiences
• Video portfolio that includes long and short-form content
• Video production experience and are deeply familiar with editing and creator tools for social platforms
• Ability to work and create against a high-output content strategy
• A proficient writer with a strong understanding of how audiences speak on the internet; a written test will be required
• Passionate about current culture: sports, fashion, entertainment, music, and art
• Bachelors Degree is preferred

Nice to have skills

• Up to date on new platform features/tools, algorithm changes, and platform news.
• Organized, pay attention to the details, and can keep track of many moving parts.

The pay range for this position is $76,881 to $140,778. The actual pay will vary based on geographic location, job requirements, professional experience, and other factors. In addition, Chegg offers a comprehensive benefits plan for eligible employees, including medical, dental, vision, life and supplemental life insurance, short-and long-term disability, mental health support, parental leave, paid time off, volunteer time off, paid holidays, 401(k) with matching contributions, Flexible Spending Account (FSA) and Health Savings Account (H.S.A.) options, an Employee Stock Purchase Plan, an Employee Referral Program, Tuition Reimbursement, and other benefits found at: https://www.chegg.com/about/working-at-chegg/benefits/.

Why do we exist?

Students are working harder than ever before to stabilize their future. Our recent research study called State of the Student shows that nearly 3 out of 4 students are working to support themselves through college and 1 in 3 students feel pressure to spend more than they can afford. We founded our business on provided affordable textbook rental options to address these issues. Since then, we’ve expanded our offerings to supplement many facets of higher educational learning through Chegg Study, Chegg Math, Chegg Writing, Chegg Internships, Thinkful Online Learning, and more to support students beyond their college experience. These offerings lower financial concerns for students by modernizing their learning experience. We exist so students everywhere have a smarter, faster, more affordable way to student.

Video Shorts

Life at Chegg: http://youtu.be/Fwf90zgaOLA

Certified Great Place to Work!: http://reviews.greatplacetowork.com/chegg

Chegg Corporate Career Page: https://jobs.chegg.com/

Chegg India: http://www.cheggindia.com/

Chegg Israel: http://www.chegg.com/about/working-at-chegg/israel/

Thinkful (a Chegg Online Learning Service): https://www.thinkful.com/about/#careers

Chegg out our culture and benefits!

http://www.chegg.com/about/working-at-chegg/benefits/

http://techblog.chegg.com/

Chegg is an equal opportunity employer