Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together.

Hours : Monday – Friday, 8:00AM – 5:00PM

Location : 1901 North Solar Drive, Oxnard, CA with the flexibility of working remotely three days per week

If you live near Oxnard, CA, you'll enjoy the flexibility of hybrid remote role* as you take on some tough challenges.

Primary Responsibilities:

• Communicating with clients to diagnose technical issues
• Providing step-by-step instructions to fix technological issues
• Troubleshooting and resolving IT issues in a timely manner
• Installing and configuring software
• Walking users through the process of fixing technical issues
• Prioritizing workload to ensure the most critical issues are resolved first

What are the reasons to consider working for UnitedHealth Group? Put it all together - competitive base pay, a full and comprehensive benefit program, performance rewards, and a management team who demonstrates their commitment to your success. Some of our offerings include:

• Paid Time Off which you start to accrue with your first pay period plus 8 Paid Holidays
• Medical Plan options along with participation in a Health Spending Account or a Health Saving account
• Dental, Vision, Life& AD&D Insurance along with Short-term disability and Long-Term Disability coverage
• 401(k) Savings Plan, Employee Stock Purchase Plan
• Education Reimbursement
• Employee Discounts
• Employee Assistance Program
• Employee Referral Bonus Program
• Voluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.)
• More information can be downloaded at:

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• High School Diploma/GED or higher
• 1+ years of experience using strong analytical thinking and problem-solving skills
• 1+ years of experience with data visualization and reporting tools like Excel and Crystal Reports
• 1+ years of experience with Managed Care and/or Healthcare data
• Basic level of proficiency in SQL Query

Soft Skills:

• Excellent communication and collaboration skills

*All Telecommuters will be required to adhere to UnitedHealth Group's Telecommuter Policy.

California Residents Only: The hourly range for California residents is $28.03 to $54.95 per hour . Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. UnitedHealth Group complies with all minimum wage laws as applicable . In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you'll find a far-reaching choice of benefits and incentives.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.