Allscripts
Associate Technical Support Consultant- FULLY REMOTE
This job is now closed
Job Description
- Req#: 5819395003
Employer Industry: Healthcare Technology
Why Consider this Job Opportunity:
- Competitive pay up to [highest pay]
- Opportunity for career advancement and growth within the organization
- Supportive and collaborative work environment
- Chance to make a positive impact on client satisfaction and outcomes
- Access to a suite of easy-to-use healthcare provider solutions
- Enhance patient understanding of disease state and medication therapy
What to Expect (Job Responsibilities):
- Provide technical support to clients via phone and/or Internet
- Diagnose and resolve client questions or problems related to system configuration/setup, product functionality, and bugs/enhancements
- Track and document inbound support requests and ensure proper notation of client problems or issues
- Assist field technicians in troubleshooting problems or repairing products
- Stay abreast of current technology in products, design changes, and new products offered
What is Required (Qualifications):
- Basic level knowledge of Veradigm solutions and the healthcare industry
- Familiarity with Microsoft technologies, OS/DB/SQL, networking, and security
- Software support experience demonstrating troubleshooting/analytical skills
- Understanding of software development life cycle
- Ability to configure and use one or more applications or components
How to Stand Out (Preferred Qualifications):
- 0-2 years relevant work experience
- Ability to run and understand scripts
#HealthcareTechnology #TechnicalSupport #CareerOpportunity #CompetitivePay #ProfessionalDevelopment
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We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.About the company
Allscripts Healthcare Solutions, Inc. is a publicly traded American company that provides physician practices, hospitals, and other healthcare providers with practice management and electronic health record technology.
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