Responsibilities

The Operational Excellence & Transformation Director is a key leader in providing and adhering to the framework, systems and tools that are grounded in Lean methodology/Improvement science with the aim of supporting Seattle Children’s delivering on their mission and achieving annual goals and strategic imperatives. The Operational Excellence & Transformation Director partners with the SVP & Chief Operating Officer and The Sr. Director of Innovation and System support services to support the development, implementation and evaluation of enterprise-wide systems & programs which ensure the continuous improvement of operations, care and services delivered to patients and their families. The Operational Excellence & Transformation Director provides high level business planning, program management, project management, reporting and analytical support for key strategic initiatives and programs for the Enterprise. The Operational Excellence & Transformation Director works closely with the COO, Improvement & Innovation leadership, Clinical Operations Leadership Team (COLT), and system leaders to manage the design, development, implementation and monitor the sustainment of diverse highly complex programs, strategic initiatives and operational excellence intiatives.

The Operational Excellence and Transformation Director will lead through influence and work with key leaders across Seattle Children’s to achieve the Seattle Children’s vision and to drive strategies that will support the organization’s mission. They collaborate with internal and external stakeholders to advance strategic initiatives and priorities. They will define tactics, projects and priorities needed to implement strategic objectives, and develop systems for tracking progress to goals and outcome measures based on CII principles. Key success factors will include defining success metrics, facilitating communications, and providing guidance, project direction, and leadership to ensure successful outcomes. They will also exercise their curiosity and creativity, distilling numerous inputs/ideas into meaningful actions and culturally relevant recommendations on what we should be doing next.

Requirements

Required Education/Experience:

• Master’s Degree in Business, Health Care Administration or related field
• Minimum eight to fourteen years progressive management, leadership, or consultant experience.
• Demonstrated experience in business planning, CII or strategic planning with senior leaders and physicians.
• Demonstrated results in leading complex projects, facilitating teams, and driving decision-making leading to consensus.
• Demonstrated success in working with executive teams, providers, IT teams and vendors, consultants and other purchased services.
• Demonstrated successful experience working with executive teams, third party providers, governmental agencies, external vendors, consultants and other purchased services

Required Credentials:

• N/A

Preferred:

• Fifteen years progressively responsible experience in healthcare strategy, business development or project management
• Experience in an academic medicine setting
• Experience in program or policy development.
• Experience working in a large, complex organization.
• Coaching and leadership experience in a health care setting
• Certification or proven experience in common lean roadmaps (RPIW or AIW, VSM, 3P)
• Extensive application of Toyota Production System (TPS) principles, lean content knowledge
• Two or more years of experience coaching leadership in lean methodologies
• Two or more years of experience with change management or organizational development themes

Min to Max Hourly Salary

$113.64 - $170.46 /hr

Min to Max Annual Salary

$236,373.00 - $354,559.00 /yr

Salary Information

This compensation range was calculated based on full-time employment (2080 hours worked per calendar year). Offers are determined by multiple factors including equity, skills, experience, and expertise, and may vary within the range provided.

The union pay ranges can be found on the Seattle Children’s website here: WSNA - UFCW

Seattle Children’s offers annual incentive pay based upon performance that is commensurate with the level of the position.

Disclaimer for Out of State Applicants

This compensation range is specific to Seattle, positions located outside of Seattle may be compensated differently depending on various factors.

Benefits Information

Seattle Children's offers a generous benefit package, including medical, dental, and vision plans, 403(b), life insurance, paid time off, tuition reimbursement, and more. Click here for more information.

About Us

Hope. Care. Cure. These three simple words capture what we do at Seattle Children’s –- to help every child live the healthiest and most fulfilling life possible. Are you ready to engage with a mission-driven organization that is life-changing to many, and touches the hearts of all? #HOPECARECURE Our founding promise to the community is as valid today as it was over a century ago: we will care for all children in our region, regardless of the families’ ability to pay. Together, we deliver superior patient care, advance new discoveries and treatments through pediatric research, and serve as the pediatric and adolescent, academic medical center for Washington, Alaska, Montana and Idaho – the largest region of any children’s hospital in the country. In 2022, U.S. News & World Report once again ranked Seattle Children’s among the nation’s best children’s hospitals – for the 30th year in a row. For more than a decade, Seattle Children’s has been nationally ranked in all 10 specialty areas evaluated by U.S. News & World Report. We are honored to be the top-ranked pediatric hospital in Washington and the Pacific Northwest. As a Magnet designated institution, and classified among America’s best large employers by Forbes, we recognize the importance of hiring and developing great talent to provide best-in-class care to the patients and families we serve. Our organizational DNA takes form in our core values: Compassion, Excellence, Integrity, Collaboration, Equity and Innovation. Whether it’s delivering frontline care to our patients in a kind and caring manner, practicing the highest standards of quality and safety, or being relentlessly curious as we work towards eradicating childhood diseases, these values are the fabric of our culture and community. The future starts here.

Our Commitment to Diversity

Our community welcomes diverse experiences, backgrounds, and thoughts as this is what drives our spirit of inquiry and allows us to better connect with our increasingly diverse patients and families. Our organization recruits, employs, trains, compensates, and promotes without regard to race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. The people who work at Seattle Children's are members of a community that seeks to respect and celebrate all the qualities that make each of us unique. Each of us is empowered to be ourselves within this community, which cultivates and promotes equity, diversity, and inclusion at all levels.Seattle Children's is proud to be an Equal Opportunity Workplace and Affirmative Action Employer.