Southwest Airlines

Asst Dispatcher


Pay$50.03 / hour
LocationDallas/Texas
Employment typeFull-Time

This job is now closed

  • Job Description

      Req#: R-2023-34545

      Department:

      Network Operations Control

      Our Company Promise


      We are committed to provide our Employees a stable work environment with equal opportunity for learning and personal growth. Creativity and innovation are encouraged for improving the effectiveness of Southwest Airlines. Above all, Employees will be provided the same concern, respect, and caring attitude within the organization that they are expected to share externally with every Southwest Customer.

      Job Description:

      The People of Southwest Airlines come together to deliver on our Purpose, which is to connect People to what’s important in their lives through friendly, reliable, and low-cost air travel. The Assistant Dispatcher invests in t he future of Southwest’s People in their work assisting Dispatchers, Superintendents on Duty (SODs), and ATC Specialists with the various ongoing, daily flight operations of Southwest within Southwest’s Network Operations Control (NOC ) . T his role works collaboratively with Teams and Leaders in the NOC, in Ground Operations at our stations, and with external partners in order to ensure the Southwest operation is safely and efficiently carried out each day. The Assistant Dispatcher issues VIP information, checks Notice to Air Missions (NOTAMs), notifies affected Dispatchers about NOTAMs of significance, provi des off- line diversion support, and more . Join our Team to learn and grow in your exper tise each day, be part of an integral and tightknit Team, and drive the future of Southwest Airlines.

      Additional details:

      • The culture of Southwest Airlines means we value the camaraderie, collaboration, and innovation that occurs when we come together and interact face-to-face at our vibrant Corporate Campus. Due to the nature of this role, you would be required to work from our Dallas, TX headquarters facility during business hours.

      • U .S. citizenship or current authorization to work in the U.S. is required , and no current or future work autho rization sponsorship available.

      Southwest Airlines is an Equal Opportunity Employer. We continue to look for opportunities to reflect the communities we serve, and welcome applicants with diverse thoughts, backgrounds, and experiences.

      Job Summary

      • Assist Dispatchers, Superintendents on Duty (SODs), and ATC Specialists with the various on-going, daily flight operations of Southwest Airlines. Acquires knowledge through on-the-job Dispatcher training.

      Responsibilities

      • Perform numerous duties that assist the Dispatchers, including but not limited to:

        • Monitor and update communication to internal and external customers.

        • Monitor ATC Briefings

        • Issue VIP Information

        • Check NOTAMs and notifies affected Dispatchers for any NOTAMs of significance

        • Provide off-line diversion support.

        • Assist with charter flight and maintenance ferry flight permits

        • May perform other job duties as directed by Employee's Leaders

      Knowledge, Skills and Abilities

      • Ability to operate various computer systems (current and emergent), including PCs & SWIFT (SGI hardware) with various software packages

      • Ability to type and/or use the computer keyboard with sufficient speed and accuracy to meet the current demands of the job

      • Ability to master any emergent computer systems that become available for use within the NOC

      • Ability to work well with others as part of a Team, professionally interact with other departments

      • Ability to work under tight time constraints and under stressful and/or emergency situations

      • Ability to use various radio equipment

      • Ability to solve complex problems

      • Ability to communicate and receive information verbally via radio or multi-line telephone equipment

      • Ability to work rotating shifts (24x7) and overtime as required

      Education

      • Required: High School Diploma or GED

      Experience

      • Required: 1 year of airline operations or related work experience with a Part 135 or Part 121-air carrier under the Code of Federal Regulations or equivalent military experience (Must meet this time requirement prior to applying)

      Licensing/Certification

      • Required: FAA Aircraft Dispatcher Certificate prior to applying

      Physical Abilities

      • Ability to perform work duties from (limited space, work station/desk/office area) for extended periods

      • Ability to communicate and interact with others in English language to meet the demands of the job

      • Ability to use a computer and other office productivity tools with sufficient speed and accuracy to meet the demands of the job

      Other Qualifications

      • Must maintain a well-groomed appearance per Company appearance standards as described in established guidelines

      • Must be a U.S. citizen or have authorization to work in the United States as defined by the Immigration Reform Act of 1986

      • Must be at least 23 years of age to meet the FAA Aircraft Dispatcher Certificate requirements

      • Must be able to comply with Company attendance standards as described in established guidelines

      Pay & Benefits:

      • Pay of $50.03 Hourly* with the opportunity for future increase per applicable collective bargaining agreement wage scale. Opportunities for overtime and shift premiums.

      Benefits you’ll love:

      • Fly for free, as a privilege, on any open seat on all Southwest flights (your eligible dependents too)

      • Up to a 9.3% 401(k) Company match, dollar for dollar, of your eligible pay, per paycheck **

      • Potential for annual ProfitSharing contribution toward retirement - when Southwest profits, you profit***

      • Explore more Benefits you’ll love: careers.southwestair.com/benefits

      Pay Rate:

      $3,650.50

      Southwest Airlines is an Equal Opportunity Employer.
      Please print/save this job description because it won't be available after you apply.

  • About the company

      Southwest Airlines Co., typically referred to as Southwest, is one of the major airlines of the United States and the world's largest low-cost carrier.
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