• Job Description

  Req#: R32703
  Atlassian Engineer - DC, Richmond, or Atlanta

  
  

  Job Description

  
  

  Job Description

  Overview

  CoStar Group (NASDAQ: CSGP) is a leading global provider of commercial and residential real estate information, analytics, and online marketplaces. Included in the S&P 500 Index and the NASDAQ 100, CoStar Group is on a mission to digitize the world’s real estate, empowering all people to discover properties, insights and connections that improve their businesses and lives.

  We have been living and breathing the world of real estate information and online marketplaces for over 35 years, giving us the perspective to create truly unique and valuable offerings to our customers. We’ve continually refined, transformed, and perfected our approach to our business, creating a language that has become standard in our industry, for our customers, and even our competitors. We continue that effort today and are always working to improve and drive innovation. This is how we deliver for our customers, our employees, and investors. By equipping the brightest minds with the best resources available, we provide an invaluable edge in real estate.

  We are looking for a passionate analyst/engineer with experience with Atlassian Jira and Confluence. This position will work with technical and non-technical teams to shape the way we use and manage Atlassian services, perform migrations, and process and share information. The candidate must have a passion for innovation.

  This position is available in Washington, DC, Richmond, VA, or Atlanta, GA and offers a hybrid schedule of 3 days onsite, 2 days remote.

  Responsibilities
  In this role, you will be a member of our small and dynamic Collaboration Support team and focus primarily on Atlassian support.

  • Atlassian Administration
    • Cooperate with Atlassian support team to configure and administer on-prem and cloud tools
    • Learn and enforce governance policies across Atlassian products
    • Create and manage custom scripts.
    • Configure applications to adhere to enterprise cyber security policies.
    • Perform upgrades, configuration changes and apply bug fixes as needed.
    • Establish and maintain integrations between Atlassian Cloud and on-prem tools
    • Assist teams with understanding of technical and functional best practices related to using Atlassian tools for service management, project management, and knowledge bases.
    • Evaluate and configure add-ons
    • Monitor systems log failure codes and research resolutions, analyzing data and system logs
    • Assist in migration of on-prem Atlassian tools to the Atlassian cloud
  • Atlassian Development
    • Create and maintain Jira projects, workflows, queries, custom fields, screens, and schemes for complex and high-impact projects
    • Develop metrics, dashboards, and advanced filters in JIRA to provide end-users and business leadership with meaningful operational/performance metrics and status reports.
    • Document policies and procedures suggest new processes to improve performance.
    • Develop solutions to integrate Atlassian and non-Atlassian systems including workflows, scripts, and other custom solutions.
  • Business Analyst/Process Engineering Skills
    • Gather requirements for business processes
    • Lead ongoing reviews of business processes and develop optimization strategies.
    • Define, redefine and/or translate business documentation into business process workflows.
    • Participate in technical solution and end-user documentation
  • General Skills
    • Keep up to date with the latest Atlassian tools and technologies, including attaining certifications, when required.
    • Respond to end-user inquiries and incidents,
    • Participate in end-user support and training activities
    • Monitor and validate end-user usage and quality.
    • Troubleshoot issues and discuss new capabilities
    • Participate and facilitate cross-functional, collaborative teams that will work on enterprise-wide process design and reengineering initiatives.
    • Possess effective oral and written communication skills.
    • Act proactively, confidently, and professionally in coordinating and leading activities, including group calls and face-to-face meetings with technical and non-technical team members.

  Basic Qualifications

  • Bachelor’s Degree required from an accredited, not for profit university or college.
  • A track record of commitment to prior employers
  • Minimum 2 years total of hands-on experience working with JIRA as an Administrator and/or solution developer, including familiarity with workflow and automation design.
  • Effective communication skills and attention to detail

  Preferred Qualifications and Skills

  • Atlassian Certifications related to Atlassian Expert, Project, Data Center, or Cloud Administrator.
  • Familiarity with creating solutions that integrate Atlassian solutions with other services.
  • Experience with Microsoft 365 Collaboration services such as SharePoint and Microsoft Teams.

  What’s in it for You

  When you join CoStar Group, you will experience a collaborative and innovative culture working alongside the best and brightest to empower our people and customers to succeed.

  We offer you generous compensation and performance-based incentives. CoStar Group also invests in your professional and academic growth with internal training, tuition reimbursement, and an inter-office exchange program.

  Our benefits package includes (but is not limited to):

  • Comprehensive healthcare coverage: Medical / Vision / Dental / Prescription Drug
  • Life, legal, and supplementary insurance
  • Virtual and in person mental health counseling services for individuals and family

  • Commuter and parking benefits
  • 401(K) retirement plan with matching contributions
  • Employee stock purchase plan
  • Paid time off
  • Tuition reimbursement

  • On-site fitness center and/or reimbursed fitness center membership costs (location dependent), with yoga studio, Pelotons, personal training, group exercise classes
  • Access to CoStar Group’s Diversity, Equity, & Inclusion Employee Resource Groups
  • Complimentary gourmet coffee, tea, hot chocolate, fresh fruit, and other healthy snacks

  We welcome all qualified candidates who are currently eligible to work full-time in the United States to apply. However, please note that CoStar Group is not able to provide visa sponsorship for this position.

  #LI-Hybrid

  #LI-MC5

  
  

  CoStar Group is an Equal Employment Opportunity Employer; we maintain a drug-free workplace and perform pre-employment substance abuse testing

• About the company

  CoStar is the leader in commercial real estate information, analytics, technology, and news, with the most comprehensive data platform.

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