DescriptionALTERRA MOUNTAIN COMPANY OVERVIEW:A FAMILYThe company owns and operates a range of recreation, hospitality, real-estate development, food and beverage and retail businesses. Headquartered in Denver, Colorado with destinations across the continent, we are rooted in the spirit of the mountains and united by a passion for outdoor adventure.Steamboat, Winter Park Resort; Squaw Valley Alpine Meadows, Mammoth Mountain, June Mountain, Big Bear Mountain Resort; Stratton; Crystal Mountain Resort, Snowshoe; Tremblant, Blue Mountain; Deer Valley Resort; Solitude Mountain Resort; CMH Heli-Skiing & Summer Adventures, Alpine Aerotech.RESORT OVERVIEW, CULTURE AND VISION:At the Westin Monache Resort, Mammoth contemporary elegance redefines mountain lodging. The Westin Monache is Mammoth Mountain's only luxury, full-service, four-diamond hotel offering gracious hospitality, a majestic setting and Westin's standard of excellence. The Westin Monache Resort Mammoth is a 230 all-suite resort just steps from The Village at Mammoth. The resort is located adjacent to the village gondola with direct access to the Mammoth Mountain Ski Area. The Westin brand is built on four unique differences – tradition, distinctive hotels, products and service. We look for ‘people who make the difference', a Westin legacy where associates deliver a consistent and memorable level of service at all times.Position Summary:Assist the Housekeeping Department by maintaining overall cleanliness of the hotel, guest rooms and assisting with guest needsOther duties as assigned by Manager or SupervisorEssential Functions:Clean guest rooms in accordance with established quality, performance and time standards to allow a sufficient quantity of vacant and clean guest rooms for saleClean occupied guest rooms in accordance with established quality, performance and time standards to allow a premium level of room cleanliness during a guest's stayClean and reset guest bedroom, bathroom, kitchen, living and dining areas according to established standards of cleanliness and time required to completionOrganize and stock cleaning cart and linen closets on assigned floorsPerform cleaning tasks using hotel cleaning products and cleaning equipment to adhere to health and hotel standardsPerform other duties as requested, including but not limited to cleaning unexpected spills and executing special guest requestsAssist other housekeeping Associates in maintaining clean and organized work and common areasCommunicate with Associates, management, clients, owners and others in a courteous and professional manner, and in accordance with Westin Brand StandardsPositively and professionally respond to manager/supervisor requests to complete tasks assigned including but not limited to, cleaning guest rooms, re-cleaning rooms that do not meet established standards, cleaning common areas, completing checklists and other duties assignedEmbrace and apply The Westin and Marriott Culture and Core Values in all work activities and interactions by actively participating in trainings, learning opportunities and other related Associate programsPosition Qualifications:Competencies:Associates of Alterra Mountain Company are expected to demonstrate competencies in the following core areas:Demonstrates Personal Excellence:Is honest and principled; develops self and inspires others; exhibits confidence and courage; is resilient and optimisticBuilds and fosters relationships:Cooperates and collaborates; leverages outputs with others' input; works with a team; is a clear communicator; aligns their actions with the company's visionChampions the guest:Is oriented to quality service; creates emotional connections that drive guest loyalty; delivers a premium guest experienceDevelops successful strategies:Understands the company values; displays awareness of competition in the market place; demonstrates Intrawest and Westin knowledge and commitmentCreates the new and different:Prevents and solves problems; suggests and advocates process improvements; is systematic and rationalDrives results:Follows work plans and priorities; multi-tasks; is personally accountable for actionsEducation and CertificationsHigh School Education or GED preferredExperience and Skills1-2 years of hospitality Housekeeping experience preferredMust be able to speak, read, write and understand the primary language(s) used in the workplacePhysical DemandsMost work tasks are performed indoors- temperature is moderate and controlled by environmental systemsMust be able to stand and exert well-paced mobility for up to an average shift of 8 hoursMust be able to lift up to 50 lbs. on a regular and continuing basis. Must be able to push and pull carts and equipment weighing up to 250 lbs. on a regular and continuing basisMust be able to exert well-paced ability in limited space and to reach different floors of the building on a timely basisMust be able to bend, stoop, squat and stretch to fulfill cleaning tasksRequires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening and hearing ability and visual acuityTalking and hearing occur continuously in the process of communicating with guests, supervisors and other employeesVision occurs continuously with the most common visual functions being those of near vision and depth perceptionRequires manual dexterity to use and operate all necessary equipment and productsAble to wear personal protective equipment including but not limited to non-slip shoes, protective eye wear, and protective glovesTo perform this job successfully, an individual must be able to perform each essential duty satisfactorily- reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functionsOther Requirements:To perform this job successfully, an individual must be able to perform each essential duty satisfactorily- reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functionsConform with and abide by all regulations, policies, safety rules, work procedures, and instructionsRegular attendance in conformance with the standards, which may be established from time to time, is essential to the successful performance of this position- associates with irregular attendance will be subject to disciplinary action, up to and including termination of employment.Due to the cyclical nature of the hospitality industry, associates may be required to work varying schedules to reflect the business needs of the hotelAttendance at all scheduled meetings and training sessions is requiredAll associates must maintain a neat, clean and well-groomed appearance per standardsThis position is required to wear a uniform as stipulated by Resort standardsEmployment for this job is contingent upon the successful completion of a background checkThis job description in no way states or implies that these are the only duties to be performed by the associate in this position- associate(s) will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments.Must be able to perform spring and fall deep cleans.Hotel's suites are removed from salable inventory and thoroughly cleaning it to more exacting standards than is normally performed during the daily housekeepingAll guestrooms are deep-cleaned two times a year depending on the occupancy level of the hotel.Uses of additional cleaning supplies are used.All safety devices are provided year round when using chemicals, including, but not limited to: goggles, face mask, gloves and ladders.Furniture is moved by houseman not housekeeper.*Full Time Attendant Room Housekeeping is eligible for a Mammoth Mountain winter ski and summer bike passThe Westin Monache Resort is an Equal Opportunity EmployerQualificationsSkillsPreferredPrioritizing Tasks: NoviceCommunication: NoviceSafety Awareness: NoviceEducationPreferredHigh School or betterExperiencePreferred1-2 year: Hospitality Housekeeping Experience Preferred