• Job Description

  Req#: C9190-25-0828?language=en&page=741&sort=publicationDateDesc

  Job summary

  Are you a highly organised, professional audio typist looking to make a difference in a specialist healthcare setting? We're seeking a motivated individual to join our friendly and dynamic administrative team within the Ophthalmology service.

  In this vital role, you'll provide high-quality administrative and audio typing support to ensure the smooth running of our service and help deliver excellent patient care. Your attention to detail, ability to prioritise, and commitment to confidentiality will be key in supporting our clinical teams.

  What We're Looking For:

  Excellent audio typing and computer skills - OCR Level II or equivalent office-based typing experience is essential.

  Previous administrative experience in a busy office setting, ideally within the NHS or a similar healthcare environment.

  A methodical, organised and flexible approach, with the ability to manage competing demands.

  Strong communication skills and a professional, respectful attitude at all times.

  A commitment to upholding the Trust's PROUD values (Patient first, Respectful, Ownership, Unity, Deliver)

  Main duties of the job

  . Ensure the typing of clinical correspondence is accurate and timely to distribute to patients and care professionals.

  . To effectively perform a full range of typing and administrative duties to support the Directorate's clinical teams under the direction of the Line Manager.

  . Audio type clinicians letters from dictation. Undertake administration functions for the department, such as data input, photocopying, filing, letter writing, etc.

  . Undertake accurate recording / inputting and amending of data within Trust information systems.

  . Communicate effectively with the use of tact and diplomacy, and seek to overcome barriers to effective communication. This may require the use of multiple communication methods.

  . Work collaboratively with the wider departmental team to ensure a consistent and effective Patient First service.

  . Actively use initiative within the role but seek guidance when required and appropriate.

  . Assist and support in the development and improvement of the service and in the implementation of Trust and Departmental policies and procedures.

  . Complete all mandatory training required by the Trust and actively participate in personal development.

  . Assist and support the development and training of new team members.

  . Undertake effective prioritisation of own workload and the coordination of activities / duties related to the role.

  . Adhere to all Trust and Departmental Policies and Procedures.

  About us

  You will be working for an organisation which values and respects all of its staff and the community it serves. The Trust is a leader in the NHS and research sectors and provides excellent benefits for its staff.

  This includes commitments to professional development but also many policies to support employees in balancing their personal and professional lives.

  Details

  Date posted

  14 July 2025

  Pay scheme

  Agenda for change

  Band

  Band 2

  Salary

  £24,169 a year pa/pro rata for part time staff

  Contract

  Permanent

  Working pattern

  Part-time

  Reference number

  190-0477-DIR

  Job locations

  Royal Hallamshire Hospital

  Glossop Road

  Sheffield

  S10 2JG

  
  

  Job description

  Job responsibilities

  Please view the attached Job Description and Person Specification documents for full details regarding this post.

  When completing your application please ensure that you clearly demonstrate how you meet the role criteria.

  Job description

  Job responsibilities

  Please view the attached Job Description and Person Specification documents for full details regarding this post.

  When completing your application please ensure that you clearly demonstrate how you meet the role criteria.

  Person Specification

  Qualifications

  Essential

  • GCSE at Grade C/4 in English and Maths (or equivalent qualifications) or equivalent experience
  • OCR l or II Typewriting qualification or equivalent typing experience within an office environment

  Experience

  Essential

  • Experience of working within an office environment
  • Experience of working in a public facing role

  Desirable

  • Relevant experience within the NHS

  Further Training

  Essential

  • Knowledge of / experience of using information and/or customer service systems.
  • Working knowledge of Microsoft Office packages including Outlook, Excel and Word.

  Desirable

  • Previous experience Infoflex / 59R Software
  • Previous experience of PAS / Infoflex / SystmOne (area specific software)

  Skills and Knowledge

  Essential

  • Understanding of data protection issues and the ability to maintain confidentiality
  • Excellent communication skills, with ability to deal with staff at all levels.
  • Displays use of initiative with effective organisational skill
  • Ability to prioritise and work to strict/conflicting deadlines
  • On-going commitment to personal development

  Person Specification

  Qualifications

  Essential

  • GCSE at Grade C/4 in English and Maths (or equivalent qualifications) or equivalent experience
  • OCR l or II Typewriting qualification or equivalent typing experience within an office environment

  Experience

  Essential

  • Experience of working within an office environment
  • Experience of working in a public facing role

  Desirable

  • Relevant experience within the NHS

  Further Training

  Essential

  • Knowledge of / experience of using information and/or customer service systems.
  • Working knowledge of Microsoft Office packages including Outlook, Excel and Word.

  Desirable

  • Previous experience Infoflex / 59R Software
  • Previous experience of PAS / Infoflex / SystmOne (area specific software)

  Skills and Knowledge

  Essential

  • Understanding of data protection issues and the ability to maintain confidentiality
  • Excellent communication skills, with ability to deal with staff at all levels.
  • Displays use of initiative with effective organisational skill
  • Ability to prioritise and work to strict/conflicting deadlines
  • On-going commitment to personal development

  Disclosure and Barring Service Check

  This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

  Certificate of Sponsorship

  Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

  From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

  Additional information

  Disclosure and Barring Service Check

  This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

  Certificate of Sponsorship

  Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

  From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

  Employer details

  Employer name

  Sheffield Teaching Hospitals NHS Foundation Trust

  Address

  Royal Hallamshire Hospital

  Glossop Road

  Sheffield

  S10 2JG

  
  

  Employer's website

  https://www.sth.nhs.uk (Opens in a new tab)

  Employer details

  Employer name

  Sheffield Teaching Hospitals NHS Foundation Trust

  Address

  Royal Hallamshire Hospital

  Glossop Road

  Sheffield

  S10 2JG

  
  

  Employer's website

  https://www.sth.nhs.uk (Opens in a new tab)

• About the company

  National Health Service (NHS) is the umbrella term for the publicly-funded healthcare systems of the United Kingdom (UK). The founding principles were that services should be comprehensive, universal and free at the point of delivery—a health service based on clinical need, not ability to pay. Each service provides a comprehensive range of health services, free at the point of use for people ordinarily resident in the United Kingdom apart from dental treatment and optical care.

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