• Job Description

  Req#: 127857

  WE’RE CHANGING ENTERTAINMENT. COME JOIN US.

  We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nights are fast paced. You’ll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping people find and have more fun. You’ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities.

  Initial placement within the salary range is based on an individual's relevant knowledge, skills, and experience. Base salary is just one component of our competitive Total Rewards package, which includes wellness programs designed to support our team members' financial, physical, and mental well-being. Specific benefits—such as day-one medical coverage, 401(k) matching, and annual performance bonus—may vary by position. Paid time off is earned according to the local policy and increases with the length of employment.

  Click HERE to discover how we empower team members to grow, thrive, and advance in their careers.

  WE LOVE OUR WORK.

  Position is open until filled

  Ameristar Casino Resort Spa offers Team Members:

  Now hiring candidates 18 or older for all positions, including gaming licensed positions (Must be 21 or older for Beverage Server, Barback, Bartender)

  • Health Benefits Insurance package effective Day 1: Medical, Dental, Vision, Life, and Short-Term Disability for FT team members
  • $700 Referral Bonus Program ($350 at 90 days $350 at 6 months) – for Team Members who refer new applicants
  • Discounted Casino bus tickets
  • Discounted RTD EcoPass
  • Hot meal served by the Leadership Team once a month
  • 20% discount for Starbucks, Ara Spa, and all food outlets
  • 100% Colorado Gaming License reimbursement after 90 days of employment
  • Hotel discounts available at all 43 PENN properties, plus discounts on goods and services
  • Education reimbursement program and Annual Scholarship Program
  • Career development opportunities

  Responsibilities include:

  • Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs. Ensures customer service standards are followed and addresses issues as they arise.
  • Ensure proper care, handling, management, and inventory of all AV and AV-related gear.
  • Troubleshoot, install, and integrate all forms of AV and AV-related hardware and software.
  • Maintain and implement cable management environment.
  • Support on-property entertainment, including bands, DJs, and guest events.
  • Remain abreast of current AV trends.
  • Work with property AV and IT team members, aiding, as necessary.
  • Protect and preserve the assets of the company.
  • Responsible for ensuring compliance with all regulatory compliance within area of responsibility and reporting potential issues to IT Manager.
  • Maintains strict confidentiality in all departmental and company matters.

  BRING US YOUR BEST.

  • High school diploma required; bachelor’s degree (B.A./B.S.) preferred.
  • Minimum 2 years AV experience in hospitality environment; or equivalent combination of education and experience
  • Must be highly organized with excellent knowledge of all aspects of AV including signal flow, equipment functionality and programming, and resolve any system punch list items.
  • Must possess comprehensive knowledge of digital signage systems, audio and amplification hardware and software, and TV/monitor hardware.
  • Experience with modern DSP distribution, Cobranet/Dante and code-based command/control platforms included, but not limited to, Crestron or AMX
  • Experience with encryption/decryption of modern broadcast formats, modern projection techniques and screen formatting.
  • Ability to read, create/maintain, and interpret low voltage drawings.
  • Comfortable with interacting and understanding client needs and managing expectations.
  • Must be proficient in Microsoft applications.
  • Must have excellent organizational and communication skills.
  • Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
  • Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the public.
  • Must have the ability to interact with guests, staff and colleagues and resolve problems and conflicts in a diplomatic and tactful manner.
  • Must be able to obtain and maintin a Colorado Support Gaming License

  STAY IN THE GAME. FOLLOW US.

  We’ve grown to become the leading provider of integrated entertainment, sports content, and casino gaming experiences thanks to our 43 destinations across North America, online sports betting and iCasino via ESPN BET™ and theScore Bet Sportsbook and Casino®.

  Being an industry leader means more than being a purveyor of fun. We are also committed to values like diversity and sustainability — for our community, our team members, our vendors, and our planet.

  We're changing entertainment. Follow us.

  Equal Opportunity Employer

  STARTING SALARY

  $27.00 to $29.00 per hour

• About the company

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