Schedule Details/Additional Information

Operating Hours:

9a – 5:30p (Mon - Fri)

9a - 3p Saturday

9A-2p Sunday

Will be required to work one Friday, Saturday, Sunday per pay period (19 hours per Pay period.

The Medical Office Assistant Retail Clinics (MOA) is responsible for a variety of clinical, clerical and coordination services to support high quality, cost effective patient care in the Advocate/Aurora Clinics at Walgreens. The MOA supports on-site clinicians and/or virtual patient care delivery via use of Tytocare technology while on site at the retail clinics. Great opportunity for Patient Service Representative (PSR), Certified Nursing Assistant (CNA) or Medical Assistant (MA)-who is looking for a more autonomous and exciting role. New graduate CNA's and Medical Assistant's welcome!

• Starting pay is $21.05/hour
• On-the-job training will be provided!
• Serve patients in the neighborhoods and communities in which you live!
• Support delivery of innovative care in a retail clinic inside Walgreens

Staff at the following Advocate Walgreens Clinic site: Ashwaubenon

MAJOR RESPONSIBILITIES

• Provide clinical and administrative support to remote and/or in-person Advanced Practice Clinicians while on site at Advocate/Aurora Clinics at Walgreens
• Complete the patient registration process, which includes documenting patient demographics, processing insurance and copays and scheduling patient appointments in the electronic medical record
• Facilitate waiting room management and patient rooming processes
• Complete vitals and point of care testing on patients
• Monitor supply inventory; order clinical and office supplies
• Develop and maintain collaborative relationships with peers, APCs, Walgreens store management and ACW leadership in support of patient care delivery
• Responsible for maintaining a safe, professional, and organized clinic environment
• Other duties as assigned

MINIMUM EDUCATION AND EXPERIENCE REQUIRED

License/Registration/Certification Required: Basic Life Support (BLS) for Healthcare Providers certification within 21 days of start date.

Education Required: High School Diploma or equivalent.

Experience Required: Typically requires one year of experience in a clinical and/or customer service setting.

KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED

• Effective communication (written and verbal) and interpersonal skills; ability to develop rapport and maintain positive, professional relationships with a variety of patients, teammates, and clinicians.
• Proficient computer skills including typing, navigation within a windows operating system, use of electronic mail and electronic medical records systems

PHYSICAL REQUIREMENTS AND WORKING CONDITIONS

• Travel between sites of care- may be requested to work at nearby Advocate/Aurora Clinic at Walgreens retail clinics
• Flexible hours
• Availability to work rotating weekends
• The candidate must be able to perform physical tasks such as lifting supplies and moving equipment
• Must have functional speech, vision, hearing, and touch with the ability to use fine-hand manipulation skills
• Operates all equipment necessary to perform the job

This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties.