• Job Description

  Req#: 12768
  Overview
  
  

  We're hiring a Healthcare Insurance Authorizations Specialist to support both prospective and existing clients.

  Join our fast-growing team and make a meaningful impact at Behavioral Innovations!

  Location: In-Office | Addison, TX (Near Beltline & Tollway)
  Schedule: Full-Time | Monday–Friday

  Position Summary:

  We are seeking a detail-oriented and proactive Authorization Specialist I to join our dynamic team at Behavioral Innovations. The ideal candidate will play a key role in managing and tracking client authorizations for specific payors, ensuring timely and accurate follow-up and communication with clinical staff, leadership, and insurance providers. Strong communication and organizational skills are essential for success in this role. This position will report to the Authoriations Supervisor.

  Your Work and How You'll Make a Difference:

  • Manage submissions for assessments, initial service authorizations, and re-authorizations, ensuring proper follow-up according to established cadence.
  • Maintain accurate documentation of client accounts in both CRM and EHR systems and provide status updates to centers and leadership.
  • Build and nurture relationships with government and commercial payor case managers, billing/IVT teams, and clinical staff to ensure smooth Prior Authorization processes.
  • Resolve open or pending Authorization Requests promptly by researching, following up, and communicating with third-party payors.
  • Monitor Authorization thresholds for all client accounts to ensure timely re-authorization submissions and prevent coverage lapses.
  • Assist clinicians and intake teams with assessment and initial authorizations, addressing any concerns related to paperwork and delays.
  • Support leadership in analyzing patterns of authorization denials, identifying corrective actions or training needs.
  • Troubleshoot documentation issues to ensure clean and accurate authorization submissions.
  • Perform other duties as assigned.

  Why Choose Behavioral Innovations:

  • Be part of a rapidly growing organization with opportunities for personal and professional growth.
  • Compensation: Competitive Hourly Rate and benfits.
  • Daily Pay: Access your pay when you need it!
  • Wellbeing Program: Equipping you with tools to achieve your wellness goals.
  • OVIA Health: A Women's Health App supporting you throughout the entire Parenthood Journey.
  • Employee Assistance Program (EAP): Comprehensive support for your mental, emotional, and physical health.
  • 100% Tuition Reimbursement Program: We invest in your education for career advancement opportunities, including the path to becoming a BCBA.
  • Supportive Team Structure: Work in a collaborative, team-oriented environment that values your contributions.
  • Additional Programs Offered at BI: ABA Intern, Referral Bonuses, Employee Recognition, Employee Perks.
  • Career Advancement Opportunities: Ongoing training & Professional development for all employees.
  • Insurance: Medical, Vision, Dental, and Supplemental Insurance Policies.
  • University Partnerships: Enjoy tuition rate discounts.
  • Award-Winning Culture – Honored with the Clinical Excellence Award in 2021 for our commitment to ethical standards and compassionate care.
  • Recognized Industry Leader – Named Company of the Year in 2022, reflecting our continued growth and impact in the ABA field.
  • National Recognition – Proudly ranked on the Inc. 5000 list as one of America’s Fastest Growing Private Companies.
  • Mission-Driven Work – Dedicated to transforming the lives of children with autism through high-quality, center-based ABA therapy.
  • Values-Driven Organization – Guided daily by our Core Values, with integrity at the heart of everything we do.
  • Team Unity & Trust – Achievements are made possible by a collaborative, purpose-driven team and strong partnerships.

  What We Are Looking For :

  • Bachelor’s degree preferred.
  • 3-5 years of experience in clinical, insurance verification, or authorizations within a behavioral health or medical clinic setting is preferred.
  • Proficiency with Salesforce and Electronic Medical Records (EMR) systems is a plus.
  • Comfortable working in a fast-paced, constantly evolving environment.
  • Ability to multitask and manage various operational systems simultaneously.
  • Active Listening: Fully engages with others, asking clarifying questions and ensuring clear understanding.
  • Time Management & Organization: Demonstrated ability to prioritize tasks and manage time effectively.
  • Social Perceptiveness: Ability to read and understand others' reactions and adjust accordingly.
  • Problem Solving: Strong analytical skills to evaluate results and identify the best solutions.
  • Customer Service: Proven ability to assess customer needs and deliver exceptional service.
  • Initiative: Able to independently identify and resolve issues.
  • Resourcefulness & Teamwork: A cooperative mindset and the ability to think critically in problem-solving.
  • Judgment: Excellent decision-making ability in all tasks.
  • Willingness to Learn: Open to new challenges, responsibilities, and continued professional development.
  • Core Values: Exhibits Behavioral Innovations’ core values in all interactions.

  About Behavioral Innovations:

  
  Celebrating 25 Years of Service: Behavioral Innovations is committed to transforming lives by providing compassionate, center-based ABA therapy for children with autism, ages 18 months to 10 years. With over 90 locations across Texas, Oklahoma, and Colorado—and upcoming expansions into Virginia and Maryland—we’re growing rapidly. Join our dynamic team and use your expertise to streamline processes and strengthen the financial health of our organization, enabling us to stay focused on what matters most: making a meaningful difference in the lives of the families we serve.

  Be an Authorization Specialist I at Behavioral Innovations.

  Where Potential Thrives.

  #LI-SN1

  #LI-Onsite

• About the company

  A leading center-based autism treatment organization, provides innovative and tailored care with a team of experts who are focused on every client's growth.

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