• Job Description

  Req#: C9367-25-0637?language=en&page=531&sort=publicationDateDesc

  Job summary

  We have an opportunity for an experienced Team Secretary to join us in the Adult community mental health team in Colne House delivering high quality admin support to the mental health care services.

  As a Team secretary, you will lead in the provision of a comprehensive, professional, effective secretarial, administrative role focusing on the co-ordination of clinical diary support, letters/reports audiotyping. This includes pulling reports, booking outpatient appointments and/or IAs, answering the telephone, meeting note taking, updating and setting up systems for administration, records, on-going database management and daily email management. The post holder will be required to work independently using their initiative and applying a high degree of confidentiality to all of their work. All staff should comply with the Trust's Anti-Discriminatory Statement, Employee Charter, Trust Policies and Procedures, Code of Conduct and Equality and Diversity.

  Please be aware that this role in not eligible for Sponsorship.

  Main duties of the job

  Responsibility for ensuring all correspondence is accurately and appropriately presented.

  E-mail management

  Initial assessments and/or Clinical Diary management

  To be highly skilled and experienced in the full range of secretarial work practices, software programs.

  To use appropriate programs on a daily basis to create a variety of documents to meet the diverse needs of the team.

  To transcribe formal minutes of meetings and distribute and store/file as necessary.

  To be responsible for the accurate storage and retrieval of information according to the Data Protection Act 1984 and Freedom of Information Act 2000 and archiving where possible Responsible for a number of data bases and filing systems

  To use knowledge, and experience to meet the needs of the service by completing tasks on a daily basis

  To update skills as necessary and attend mandatory training.

  About us

  Hertfordshire Partnership University NHS Foundation Trust are one of just five mental health trusts to achieve an overall rating of 'Outstanding' from the Care Quality Commission

  Our family of over 4,000 members of staff provide health and social care for people with mental ill health, physical ill health and learning disabilities across Hertfordshire, Buckinghamshire, Essex and Norfolk, delivering these services within the community and several inpatient settings. Everything is underpinned by choice, independence and equality, with our Trust values embedded throughout:

  Welcoming. Kind. Positive. Respectful. Professional.

  About us - Hertfordshire NHS Partnership Trust

  Heard. Respected. Included. Together, we help people with mental ill-health, learning disabilities and autism to live life to the fullest. We work throughout Hertfordshire, Buckinghamshire, Norfolk...https://www.hertsnhsgreattogether.co.uk/

  Details

  Date posted

  25 July 2025

  Pay scheme

  Agenda for change

  Band

  Band 4

  Salary

  £28,860 to £31,671 a year per annum, pro rata (Inclusive of 5% HCAs)

  Contract

  Fixed term

  Duration

  6 months

  Working pattern

  Part-time

  Reference number

  367-ACMS-9554

  Job locations

  Colne House 21 Upton Road Watford, WD18 0JP

  21 Upton Road

  Watford

  WD18 0JP

  
  

  Job description

  Job responsibilities

  The Adult Community team is a dynamic, fast paced service. We are looking for someone who can use their initiative, possess mature judgement.

  You will be skilled in organization of appointments, making sure that we offer appointments adhering to statutory time scales.

  You will be able to record accurate and timely records of meetings.

  You will be able to work with clinicians and other clinical staff to make sure that paperwork is completed in accordance with guidelines.

  You will be flexible as the post is continually developing in order to meet the ever changing demands and needs of the service.

  For a more detailed Person and Job Description please read attached

  Job description

  Job responsibilities

  The Adult Community team is a dynamic, fast paced service. We are looking for someone who can use their initiative, possess mature judgement.

  You will be skilled in organization of appointments, making sure that we offer appointments adhering to statutory time scales.

  You will be able to record accurate and timely records of meetings.

  You will be able to work with clinicians and other clinical staff to make sure that paperwork is completed in accordance with guidelines.

  You will be flexible as the post is continually developing in order to meet the ever changing demands and needs of the service.

  For a more detailed Person and Job Description please read attached

  Person Specification

  Qualifications

  Essential

  • oGood standard of English.
  • oECDL qualification.
  • oExperience as a Secretary/Administrator.
  • oAdvanced keyboard skills.
  • oTrained and experienced at intermediate level in a range of software packages, Word, Excel, and PowerPoint.
  • oGood working knowledge of email and internet.
  • oAdvanced secretarial skills such as audio typing

  Experience

  Essential

  • oThe ability to organise and prioritise own workload within any specified guidelines where guidance is not readily available, but at set intervals.
  • oProficient in diary management co-ordinating appointments to ensure best use of Managers' time.
  • oExperience of transcribing formal minutes of meetings.
  • oIndependent/lone working and team working skills.
  • oExperience of adapting to change and managing work in a changing environment.
  • oEvidence of ability to be flexible and show initiative, sensitivity and enthusiasm to work.
  • Experience in a mental health environment or NHS.

  Person Specification

  Qualifications

  Essential

  • oGood standard of English.
  • oECDL qualification.
  • oExperience as a Secretary/Administrator.
  • oAdvanced keyboard skills.
  • oTrained and experienced at intermediate level in a range of software packages, Word, Excel, and PowerPoint.
  • oGood working knowledge of email and internet.
  • oAdvanced secretarial skills such as audio typing

  Experience

  Essential

  • oThe ability to organise and prioritise own workload within any specified guidelines where guidance is not readily available, but at set intervals.
  • oProficient in diary management co-ordinating appointments to ensure best use of Managers' time.
  • oExperience of transcribing formal minutes of meetings.
  • oIndependent/lone working and team working skills.
  • oExperience of adapting to change and managing work in a changing environment.
  • oEvidence of ability to be flexible and show initiative, sensitivity and enthusiasm to work.
  • Experience in a mental health environment or NHS.

  Disclosure and Barring Service Check

  This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

  Employer details

  Employer name

  Hertfordshire Partnership University NHS Foundation Trust

  Address

  Colne House 21 Upton Road Watford, WD18 0JP

  21 Upton Road

  Watford

  WD18 0JP

  
  

  Employer's website

  https://www.hpft.nhs.uk/careers/ (Opens in a new tab)

  Employer details

  Employer name

  Hertfordshire Partnership University NHS Foundation Trust

  Address

  Colne House 21 Upton Road Watford, WD18 0JP

  21 Upton Road

  Watford

  WD18 0JP

  
  

  Employer's website

  https://www.hpft.nhs.uk/careers/ (Opens in a new tab)

• About the company

  National Health Service (NHS) is the umbrella term for the publicly-funded healthcare systems of the United Kingdom (UK). The founding principles were that services should be comprehensive, universal and free at the point of delivery—a health service based on clinical need, not ability to pay. Each service provides a comprehensive range of health services, free at the point of use for people ordinarily resident in the United Kingdom apart from dental treatment and optical care.

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