Zurich

Auto Claims Call Center Senior Representative


PayCompetitive
LocationVirtual/MO
Employment typeFull-Time

This job is now closed

  • Job Description

      Req#: 114100
      Employer Industry: Auto Service Center

      Why consider this job opportunity:
      - Remote work opportunity in select states
      - Work hours from 8:00 am to 5:00 pm PST
      - Opportunity for career growth and advancement
      - Competitive compensation and benefits package
      - Supportive work environment
      - Chance to make a positive impact on customer service

      What to Expect (Job Responsibilities):
      - Identify opportunities for customer care improvements
      - Resolve customer inquiries and claims
      - Provide technical assistance to customers and colleagues
      - Recommend efficient customer service solutions

      What is Required (Qualifications):
      - High School Diploma or Equivalent and 2 or more years of experience in Customer Service
      - Zurich Certified Insurance Apprentice with an Associate Degree and no prior experience
      - Must adhere to COVID-related health and safety protocols

      How to Stand Out (Preferred Qualifications):
      - 18 or more months of contact center experience
      - Knowledge of the insurance industry
      - Advanced Microsoft Office skills
      - Experience in auto industry service repair or auto technology

      #AutoService #RemoteWork #CustomerService #CareerGrowth #CompetitivePay

      We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
      We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.
  • About the company

      Zurich Insurance Group Ltd. is a Swiss insurance company, commonly known as Zurich, headquartered in Zürich, Switzerland.

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