Company Description

When it comes to keeping our vehicles on the roads, nobody has the Know How like NAPA. For more than 85 years, the National Automotive Parts Association has been empowering the industry with quality parts and supplies.

Today, there are more than 6,000 NAPA AUTO PARTS Stores. About 1,000 of them are corporate owned, and Genuine Parts Company is the employer for these locations. However, there are about 5,000 independently owned and operated NAPA AUTO PARTS Stores where individual store owners are the employer. This position is through an independently owned and operated store.

Borcherding Parts Inc.

Is a locally owned company that operates 3 NAPA Auto parts stores in Cincinnati Ohio.

We also offer an extensive line of HEAVY DUTY Truck and Trailer parts.

Job Description

Responsibilities:

· Provide exceptional customer service to all store customers

· Assist both retail and wholesale customers with their auto parts questions and needs, either in person, via the telephone, or through online ordering

· Handle cash, credit card, and other purchasing transactions

· Operate the store point of sale system (RPM) to search for parts and customer accounts, and to invoice and pull orders

· Pull and prepare inventory orders for customer pick up or delivery

· Operate the electronic and paper cataloging system to retrieve up to date parts information

· Effectively communicate features, benefits, and warranty policy information to customers.

· Demonstrate a positive, helpful attitude as well as professional conduct and appearance at all times.

· Required to participate in Company sponsored trainings.

Qualifications

Qualifications:

· Automotive background

· Knowledge of automobiles, trucks and their systems

· Must be able to work retail hours

· Passion for delivering customer care and building long term relationships

· Enjoy working with people in a fast-paced, competitive environment while remaining calm, cool and collected

· Driving aptitude for both manual and automatic vehicles

· Flexibility in schedule including evenings, weekends and holidays

· Must be at least 21 years old, licensed for at least 3 years; and have an acceptable driving record

Additional information

• Physical Requirements:

  · Capable of lifting and moving items of up to 60 pounds.

• Regularly required to sit, stand, bend, reach, talk, hear, use hands and fingers, handle or operate objects, tools, or controls.
• Occasionally required to stoop, kneel, and crouch.
• Stamina to stand and walk for entire work shift
• Required to operate equipment and move vehicles in a safe manner at all times.

Additional Information

All your information will be kept confidential according to EEO guidelines.