Mills Auto Group

Automotive Service Consultant

4 days ago

PayCompetitive
LocationFort Mill/South Carolina
Employment typeFull-Time

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  • Job Description

      Req#: 2364365

      Stateline Alfa Romeo & Maserati is seeking a high performing customer-focused Automotive Service Consultant to join our growing team. If you consider yourself the best, and want to work with the best, we’d love to talk to you!

      Our family-oriented, well-established dealership is expanding, and we provide unmatched career growth, industry-leading pay, and a culture that values and rewards excellence. If you have a proven record of top performance, be prepared to provide performance reports showcasing your productivity, performance, and customer satisfaction (CSI)—we believe in rewarding results!

      We offer a temperature-controlled shop and a team-oriented environment. If you’re passionate about creating a unique and positive experience for customers, this is the opportunity for you.

      What We Offer

      • Daily cash spiffs!
      • Comprehensive Benefits: Health, Dental, and Medical coverage
      • Financial Security: 401(k) retirement plan
      • Work-Life Balance: Paid time off and flexible scheduling
      • Career Growth: Opportunities to grow within a family-owned organization that promotes from within

      Key Responsibilities

      • Maintain manufacturer training and knowledge.
      • Warmly greet customers upon arrival and obtain their vehicle information
      • Accurately document vehicle symptoms as described by customers
      • Provide maintenance recommendations based on age, mileage, and service history
      • Prepare detailed cost estimates for labor and parts
      • Communicate repair progress to customers and maintain regular updates
      • Verify final invoices align with services performed
      • Explain all completed work and associated charges to customers

      What We’re Looking For

      • Proven Success: A track record of delivering exceptional customer satisfaction
      • Experience: Previous experience as a Service Advisor, Service Consultant, or Assistant Lane Manager is required
      • Energy and Drive: A high level of enthusiasm and a commitment to excellence
      • Integrity: A professional demeanor and strong ethical standards
      • Growth-Oriented: A desire for a long-term career with opportunities for advancement

      Why Join Mills Auto Group?

      As a family-owned business, Mills Auto Group has grown from a single dealership to 35 locations. We take pride in recognizing and promoting talent within our team. Many of our leaders started in entry-level roles, and we’re committed to helping you grow your career.

      If you’re ready to join a dealership that values its employees and customers alike, apply now to Stateline Alfa Romeo and Maserati!

  • About the company