• Job Description

  Req#: 5236
  About the Role
  
  
  Location: Remote - Indiana residents (initial on-site training* - S aginaw, Michigan)
  Note: This job is for a person who has worked in the auto tech industry and now wants to work remotely, handling calls from service technicians who need expert help with vehicle issues.
  Ready to trade your wrench for a home office? Share your automotive EV, engine, electrical, drivetrain or infotainment systems expertise with service technicians in the field over the phone and by email. You'll stay up to date on the latest recalls, service bulletins and new information and sharpen your own skills by teaching others. Morley's remote Automotive Technicians (Technical Automotive Consultants) are often the first to know - or the first to find - fixes for new repair concerns.
  What to Expect
  • Work a Monday through Friday schedule from the comfort of home.
  • Get a steady paycheck and excellent benefits including medical, dental, vision and life insurance; 401(k) with match; paid vacation and holidays; and more.
  • Offer timely and accurate solutions through inbound and outbound conversations (including phone calls, chats, emails and other communications as needed) while keeping a positive and upbeat attitude
  • Read about a day in the life of a Morley Technical Automotive Consultant (direct link to article: https://insde.co/o9tc )
  • *Learn more about what you can expect in this role in the video below, or use this direct link to access the video: https://mrly.info/xjy .
  Questions Before You Apply?
  Live chat with a Morley Talent Acquisition (TA) Specialist (careers.morleycompanies.com | chat hours: M-F 8 a.m. - 5 p.m. Eastern time / 7 a.m. - 4 p.m. Central time; closed on some holidays | TA will respond to after-hours questions the next business day).
  
  Skills for Success
  
  
  Eligibility Requirements
  • High school diploma or equivalent
  • Five or more years of recent experience as a mechanic in a full-service shop
  • Strong understanding of automotive engine, electrical, drivetrain and/or infotainment systems
  • Two ASE certifications (or you can get them within six months of hire with reimbursement from Morley)
  • Able to use electronic service manuals
  • Valid driver's license
  • Must be able to stick to the schedule reliably, as some queues are time sensitive
  Nice to Have
  • Electric vehicle (EV) experience
  • Microsoft Office experience
  • Typing skills
  Remote Work Requirements
  • Indiana resident
  • High-speed internet access at home that you are able to connect to via Ethernet or landline
  • Secluded and distraction-free work environment
  
  Why Join Our Morley Family
  
  
  The value of your employment is more than your paycheck. It’s the combination of competitive pay, health benefits and other benefits Morley provides – your total compensation package.
  Health & Wellness Benefits
  • Medical and prescription coverage, including free annual physicals
  • Dental and vision insurance
  • Paid time off
  • Associate wellness program (earn a reward for getting your annual wellness checkup)
  • Programs to quit tobacco use and manage chronic conditions (e.g., diabetes, asthma)
  Financial Benefits
  • 401(k) with match
  • Flexible spending account
  • Life insurance
  • Short- and long-term disability insurance
  Benefits to Make Your Life Easier
  • Teladoc: Free online access to doctors 24/7
  • 24/7 nurse help desk
  • Patient advocacy: Free 24/7 help with benefit questions and claims issues
  • Family, financial and estate guidance (will) services
  About Morley
  Our mission is to deliver extraordinary experiences.
  We do this by leading with humility, embracing everyone, sweating the details and moving mountains (making the impossible possible) – for our Morley Family members and for the world-leading companies that partner with us.
  Learn more about Morley from our associates' perspective. Visit https://morley.goodseeker.com/c/morley to view their stories.
  We are an Equal Opportunity Employer and promote an inclusive, caring and respectful work environment. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status or disability status.
  As part of this commitment, we provide reasonable accommodations for those with disabilities. If you need reasonable accommodation to participate in the application or interview process, please contact talentacquisition@morleynet.com.
  Thank you for your interest in Morley.
  Notices
  • Morley utilizes E-Verify during onboarding for all hires. Click here to learn more about E-Verify: https://bit.ly/MorleyEverify and your right to work: https://bit.ly/MorleyRightToWork.
  • Click here to view Morley’s CCPA Notice for applicants in California: https://info.morleynet.com/ccpa.
  • Click here to view Morley's privacy policy: https://info.morleynet.com/morley-privacy-policy.

• About the company

  Morley Companies is a United States corporation that provides business services to Fortune 500 and Global 100 clients; contact centers and back office processing; meetings and incentives management; and exhibits and displays production.

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