• Job Description

  Req#: 2400018

  Job Description:

  Role Title: AVP, Analytics – TJX & JC Penney (L11)

  Company Overview :

  COMPANY OVERVIEW: Synchrony (NYSE: SYF) is a premier consumer financial services company delivering one of the industry’s most complete digitally enabled product suites. Our experience, expertise and scale encompass a broad spectrum of industries including digital, health and wellness, retail, telecommunications, home, auto, outdoors, pet and more.

  • We have recently been ranked #5 among India’s Best Companies to Work for 2023, #21 under LinkedIn Top Companies in India list, and received Top 25 BFSI recognition from Great Place To Work India. We have been ranked Top 5 among India’s Best Workplaces in Diversity, Equity, and Inclusion, and Top 10 among India’s Best Workplaces for Women in 2022.

  • We offer 100% Work from Home flexibility for all our Functional employees and provide some of the best-in-class Employee Benefits and Programs catering to work-life balance and overall well-being. In addition to this, we also have Regional Engagement Hubs across India and a co-working space in Bangalore.

  Organizational Overview:

  Our Analytics organization comprises of data analysts who focus on enabling strategies to enhance customer and partner experience and optimize business performance through data management and development of full stack descriptive to prescriptive analytics solutions using cutting edge technologies thereby enabling business growth

  Role Summary/Purpose :

  AVP, Analytics – TJX & JC Penney (People Manger) role is a part of India Analytics Hub (IAH). The role will deliver on business and organizational priorities for TJX & JCPenney, working in close collaboration with Analytics , Marketing and Finance Teams in solving business problems with solutions that are powered by data and analytics. The role includes providing strategic thought leadership in optimizing and scaling up current deliveries and building analytics roadmap.

  This position is remote, where you have the option to work from home. On occasion we may request for you to commute to our nearest office for in person engagement activities such as team meetings, training and culture events. To ensure the safety of our colleagues and communities, we require employees who come together in-person to be fully vaccinated. We’re proud to offer you choice and flexibility

  Key Responsibilities:

  • Act as business consultant, offer analytical and strategic thinking, understand business needs and requirements, be able to translate needs and requirements into data, KPIs, dashboards and insights to measure business performance, and make recommendation to senior leadership team

  • Proactively discover, lead, and solve business problems through basic to advanced analytics/data science tools and techniques, as applicable

  • Collaborate with various stakeholders from marketing and finance and influence decision making through data backed analyses and actionable insights

  • Responsible and committed to the last mile execution of projects.

  • Lead the Projects by ensuring adherence to timely delivery, accuracy and documentation in line with Audit Procedures

  • Lead strategic initiatives and analytic solutions building from planning to execution

  Required Skills & Knowledge:

  • Minimum 6+ years of hands-on Experience in SQL /SAS Tools with ability to leverage advanced algorithms and be efficient in handling complex/large data

  • Minimum 3+ years of hands on people management experience

  • Advanced proficiency in MS-Excel and MS-PowerPoint with superior data analyses and story boarding skills

  • Ability to solve complex technical and business problems with minimal supervision

  Desired Skills & Knowledge:

  • Superior thought leadership and framework based solutioning abilities

  • Experience in storytelling, presenting to senior leaders with strong communication skills

  • Innovative mindset that looks to improve current capabilities and discover new ones

  • Understanding of marketing concepts including campaign measurement, targeting, and segmentation

  • Experience with digital measurement tools like Adobe Analytics or Google Analytics

  Eligibility Criteria :

  Degree in Statistics, Mathematics, Economics, Engineering, or any other quantitative streams with 6+ years of hands-on relevant analytics/data science experience, or in lieu of a degree 8+ years of relevant analytics/data science experience

  Work Timings: This role qualifies for Enhanced Flexibility and Choice offered in Synchrony India and will require the incumbent to be available between 06:00 AM Eastern Time – 11:30 AM Eastern Time (timings are anchored to US Eastern hours and will adjust twice a year locally). This window is for meetings with India and US teams. The remaining hours will be flexible for the employee to choose. Exceptions may apply periodically due to business needs. Please discuss this with the hiring manager for more details.

  For Internal Applicants:

  • Understand the criteria or mandatory skills required for the role, before applying

  • Inform your manager or HRM before applying for the role on Workday

  • Ensure that your professional profile is updated (fields such as education, prior experience, skills) and it is mandatory to upload your updated resume (Word or PDF format)

  • Must not be any corrective action plan (First Formal/Final Formal, PIP)

  • Employees who have completed 18 months in the org. and 12 months in current role and level are only eligible

  • L09 + Employees can apply

  Grade/ Level: 11

  Job Family Group:

  Data Analytics

• About the company

  Synchrony Financial is a consumer financial services company headquartered in Stamford, Connecticut, United States.

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