• Job Description

  Req#: R0095110

  Why USAA?

  At USAA, we have an important mission: facilitating the financial security of millions of U.S. military members and their families. Not all of our employees served in our nation’s military, but we all share in the mission to give back to those who did. We’re working as one to build a great experience and make a real impact for our members.
  We believe in our core values of honesty, integrity, loyalty and service. They’re what guides everything we do – from how we treat our members to how we treat each other. Come be a part of what makes us so special!
  
  This executive governs multiple portfolios within the P&C business. Maintains responsibility for governing portfolio and ensures compliance to applicable policies, procedures, standards, controls, and regulations. Works in partnership with Executive Sponsors, Program Sponsors, business owners and additional stakeholders to ensure alignment to strategic objectives and effective prioritization, planning, delivery, and benefits realization of work efforts. Leads cross-functional and cross-business teams to develop and execute change strategies and plans in accordance with USAA’s change methodology or industry best practices.

  The Opportunity

  • Maintains responsibility, governs and is accountable for multiple portfolios within the P&C business or the enterprise, with a varying level of complexity (i.e., Company Agency Portfolio), including planning, governance, resourcing and financial management, risk management, communication, and change management.

  • Manages and leverages the life cycle of investments, initiatives, programs, projects, and outcomes to optimally achieve business goals and objectives, for multiple portfolios within a business or the enterprise, with a varying level of complexity (i.e., Company Agency Portfolio),

  • Ensures effective financial and resource management of overall portfolio, assisting in managing portfolio expenses to align with strategic intent and achieve business value.

  • Works with strategy and operational strategy teams, PMO leadership and Enterprise PMO to influence prioritization and sequencing of work efforts within portfolio, as applicable.

  • Governs and influences decisions pertinent to scope changes as needed.

  • Reviews and resolves risk and issue escalations for portfolio and identifies need for escalations as needed.

  • Communicates regularly with Executive Sponsors, Program Sponsors, business owners, Senior Executives, CEO, Board, and additional stakeholders as required.

  • Establishes and manages critical path by mapping out and managing work effort scheduling and interdependencies based on constraints and risks.

  • Reviews health and performance of portfolio regularly and identifies performance improvement opportunities (e.g., work effort status, path-to-green)

  • Ensures compliance of Portfolio with company and regulatory policies and procedures, including Enterprise PMO requirements.

  • Drives the adoption and sustainment of changes within the organization in compliance with USAA’s Change Management methodology.

  • Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.

  What you have:

  • Bachelor’s degree; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree.

  • 10 years of progressive program or portfolio management experience to include process improvement and/or consulting for large strategic efforts.

  • 6 years of people leadership experience in building, managing and/or developing high-performing teams.

  • Executive-level experience delivering member or customer facing capabilities in a complex multi-channel, multi-product, integrated system environment.

  • Deep executive level experience collaborating with key resources and stakeholders, influencing decisions, and managing work to achieve strategic goals.

  • Executive level ability to manage complex budgets, communicate risks and issues and provide remediation plans.

  • Executive level communication and presentation skills including delivering presentations to executives and/or C-suite.

  • Executive-level experience with systems design and development from business requirements analysis through to day-to-day management.

  • Experience in portfolio management delivering complex work efforts working with Waterfall and Agile methodologies.

  • 3 years SAFe methodology experience and well versed with Scaled Agile Framework’s Portfolio Management methodology.

  • Comprehensive understanding and application of risk management policies and procedures.

  • Currently possess at least one of the following: Certified Project Manager (CPM), Lean Portfolio Management Certification, Project Management Professional (PMP) or gain one within 6 months of placement.

  • Extensive understanding of and demonstrated proficiency in USAA’s change methodology or commensurate industry change methodology.

  What sets you apart:

  • US military experience through military service or a military spouse/domestic partner.

  • Executive level experience within the financial services industry, with a preference for Property and Casualty insurance experience

  What we offer:

  Compensation:

  USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market position. The salary range for this position is: $180,500.00-325,000.00.

  Employees may be eligible for pay incentives based on overall corporate and individual performance or at the discretion of the USAA Board of Directors.

  Long Term Incentive Plan: Cash payment for Executive level roles only, representing a cash payment which is both time and performance based.

  Benefits:

  At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.

  For more details on our outstanding benefits, please visit our benefits page on USAAjobs.com.

  Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.

  USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

• About the company

  The United Services Automobile Association (USAA) is a San Antonio-based Fortune 500 diversified financial services group of companies including a Texas Department of Insurance-regulated reciprocal inter-insurance exchange and subsidiaries offering banking, investing, and insurance to people and families who serve, or served, in the United States Armed Forces. Since 1922, USAA has served the military community and their families.

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