• Job Description

  Req#: 2400616

  Job Description:

  Role Title: AVP, Scrum Master (L10)

  Company Overview:

  COMPANY OVERVIEW: Synchrony (NYSE: SYF) is a premier consumer financial services company delivering one of the industry’s most complete digitally enabled product suites. Our experience, expertise and scale encompass a broad spectrum of industries including digital, health and wellness, retail, telecommunications, home, auto, outdoors, pet and more.

  • We have recently been ranked #5 among India’s Best Companies to Work for 2023, #21 under LinkedIn Top Companies in India list, and received Top 25 BFSI recognition from Great Place To Work India. We have been ranked Top 5 among India’s Best Workplaces in Diversity, Equity, and Inclusion, and Top 10 among India’s Best Workplaces for Women in 2022.

  • We offer 100% Work from Home flexibility for all our Functional employees and provide some of the best-in-class Employee Benefits and Programs catering to work-life balance and overall well-being. In addition to this, we also have Regional Engagement Hubs across India and a co-working space in Bangalore.

  Organizational Overview: The AVP, IT Engineering AVP, Scrum Master position is part of the Technology & Ops / Engineering / Engineering Strategy organization.

  Role Summary/Purpose: The AVP, IT Engineering AVP, Scrum Master is an independent contributor role where you will influence and champion value driven initiatives and projects for one or more teams as a servant / leader. You will be part of a team in defining, planning and leading the delivery of various Enterprise Level Engineering initiatives supporting Engineering ART and other initiatives as needed. This role will work with various dynamic teams with the goal of leading, delivering, reporting and driving innovative Engineering solutions to production. Additionally, the individual will assist in supporting SI Engineering ART goals and improvement opportunities.

  Key Responsibilities:

  • Lead projects within the SI Engineering ART using Scaled Agile methodologies including maintaining multiple Jira Boards/ Jira Align updates to drive continued adoption and improvement to Agile value delivery and function to the teams and the ART.

  • Perform scaled agile team and program ceremonies consistently to ensure development stories, acceptance criteria, assumptions, QE, release and all related documentation are timely and complete to support all development, testing, and user acceptance activities.

  • Keep one or more agile team focused on concrete priorities while keeping outside influences from disrupting the team including actively identifying and removing inefficiencies and distractions

  • Generate and utilize process reports indicating velocity, burn-down, capacity, predictability measure, etc. to propel relentless improvement across the teams and Release Train.

  • Perform other duties and/or special projects as assigned

  Required Skills/Knowledge:

  • Bachelor's Degree and 4+ years of IT experience or equivalent leadership program experience, or in lieu of degree 6+ years of IT experience, experience in developing and implementing information systems and project management experience

  • Minimum of 2 years of experience in developing and implementing information systems

  • Minimum 2 years of experience in project management and strong understanding of agile scrum master /team coach and Scaled Agile experience.

  Desired Skills/Knowledge:

  • Holds, and/or actively working towards, a leading project management certification such as the SAFe Scrum Master (SM) or PMI-ACP (Agile Certified Professional).

  • Strong business acumen and superior decision-making skills

  • Track record as a cross-functional team player with the ability to work seamlessly across a matrix organization

  • Desire to work in an open, collaborative and fast-paced environment

  • Experience managing projects in large financial services companies

  Eligibility Criteria:

  Bachelor's Degree and 4+ years of IT experience or equivalent leadership program experience, or in lieu of degree 6+ years of IT experience, experience in developing and implementing information systems and project management experience

  Work Timings:

  This role qualifies for Enhanced Flexibility and Choice offered in Synchrony India and will require the incumbent to be available between 06:00 AM Eastern Time – 11:30 AM Eastern Time (timings are anchored to US Eastern hours and will adjust twice a year locally). This window is for meetings with India and US teams. The remaining hours will be flexible for the employee to choose. Exceptions may apply periodically due to business needs.

  For Internal Applicants :

  • Understand the criteria or mandatory skills required for the role, before applying

  • Inform your manager and HRM before applying for any role on Workday

  • Ensure that your professional profile is updated (fields such as education, prior experience, other skills) and it is mandatory to upload your updated resume (Word or PDF format)

  • Must not be any corrective action plan (First Formal/Final Formal, PIP)

  • L8+ Employees who have completed 18 months in the organization and 12 months in current role and level are only eligible.

  • L08+ Employees can apply

  Grade/Level: 10

  Job Family Group:

  Information Technology

• About the company

  Synchrony Financial is a consumer financial services company headquartered in Stamford, Connecticut, United States.

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