Manulife

AVP - Underwriting Operations


PayCompetitive
LocationRemote
Employment typeFull-Time

This job is now closed

  • Job Description

      Req#: JR23060145

      We are a leading financial services provider committed to making decisions easier and lives better for our customers and colleagues around the world. From our environmental initiatives to our community investments, we lead with values throughout our business. To help us stand out, we help you step up, because when colleagues are healthy, respected and meaningfully challenged, we all thrive. Discover how you can grow your career, make impact and drive real change with our Winning Team today.

      Working Arrangement

      At Home

      Job Description

      The opportunity


      John Hancock Insurance provides estate and business planning solutions for high-net-worth individuals and is recognized as a leader in this market. Innovative products and expertise in underwriting of large insurance policies on older age individuals with complicated medical impairments is recognized as a core competency contributing to John Hancock’s success.

      We operate in a highly competitive brokerage environment, where each case is shopped aggressively to multiple carriers in search of the most competitive offer. While we have always been in the large case, older age market, the mix of business is also transitioning to transactional business in the middle market. We are leveraging automation and technology to support the business at all levels requiring adaptation by our staff to new ways of processing business.

      The role of the Underwriters is to provide front-line support in an underwriting context to our various customers who include producer groups, independent marketing organizations and their member brokerage agencies and institutional accounts, all of whom demand top-notch service and competitive underwriting offers. Staff are expected to manage the expectations of these aggressive producers and there is an increased need to “sell” the underwriting offer in this competitive environment.

      Responsibilities

      • Proactively ensuring appropriate priorities and staffing levels, as well as the development of core underwriting competencies.

      • In conjunction with the Chief Underwriter and Associate Chief Underwriters, influencing strategies to affect future mortality results by monitoring and analyzing trends in mortality results, characteristics of new business trends and the life insurance industry. Recommend and support changes in Underwriting policies and practices to ensure John Hancock maintains a competitive edge without sacrificing mortality results.

      • Understanding the needs of our varied customers and develop client relationships to enhance and promote our marketing position, core underwriting competency and financial strengths.

      • Working in collaboration with others outside Underwriting, ensure appropriate infrastructure, processes and workflows are in place to manage the area with peak business operating efficiencies.

      • Providing long-range vision and strategic direction for the area in line with overall John Hancock strategy.


      How will you create impact?

      The AVP Underwriting, reporting to the Chief Underwriter, will be responsible for providing leadership and direction in developing pro-active, professional, multi-disciplined teams of Underwriters with a focus on providing excellent time service, competitive offers that incorporate innovative medical advances/trends and multi-faceted support to all Customer groups. The AVP Underwriter will also:

      • Continue maintenance and growth of our strength in Underwriting

      • Manage relationships with all Customers including Regional Sales Vice Presidents, National Sales Vice Presidents, Advanced Markets, Producer Groups, and Producers

      • Manage change in a highly competitive market

      • Collaborate with Associate Chief Underwriters for: underwriting operations, risk management, and innovation and research & development (R&D)

      • Collaborate with Chief Underwriter and AVP – New Business in establishing underwriting guidelines, policies, and procedures


      What motivates you?

      • You obsess about customers, listen, engage, and act for their benefit.

      • You think big, with curiosity to discover ways to use your agile approach and enable business outcomes.

      • You thrive in teams and enjoy getting things done together.

      • You take ownership and build solutions, focusing on what matters.

      • You do what is right, work with integrity and speak up.

      • You share your humanity, helping us build a diverse and inclusive work environment for everyone.


      What we are looking for

      • Proven record for strategic planning, tactical management and results driven successes

      • Highly engaged: able to self-manage workflow and push projects forward where no established process exists under deadline pressure

      • Ability to effectively balance competing priorities in challenging environment

      • Strong collaborator, able to interact effectively with various levels within the organization

      • Advanced negotiation, influencing and networking skills

      • Excellent oral and written communications, comfortable presenting to management on complex technical topics,

      • Adaptable, Leads and Manages Change

      • Ability to lead and deliver effective solutions through others both inside and outside direct center of influence


      Our commitment to you

      • Values-first culture - We lead with our Values every day and bring them to life together

      • Boundless opportunity - We create opportunities to learn and grow at every stage of your career.

      • Continuous innovation - We invite you to help redefine the future of financial services.

      • Delivering the promise of Diversity, Equity and Inclusion - We foster an inclusive workplace where everyone thrives.

      • Championing Corporate Citizenship - We build a business that benefits all partners and has a positive social and environmental impact.

      #LI-JH

      #LI-Remote

      Every career at Manulife/John Hancock provides the opportunity to learn new skills and move your career forward. Ready to make an impact somewhere? What are you waiting for? Apply today.

      About John Hancock and Manulife

      John Hancock is a unit of Manulife Financial Corporation, a leading international financial services group that helps people make their decisions easier and lives better. We operate primarily as John Hancock in the United States, and Manulife globally, including Canada, Asia and Europe. We provide financial advice, insurance and wealth and asset management solutions for individuals, groups and institutions. Assets under management and administration by Manulife and its subsidiaries were CAD$1.3 trillion (US$1.1 trillion) as of June 30, 2021. Manulife Financial Corporation trades as MFC on the TSX, NYSE, and PSE, and under 945 on the SEHK. Manulife can be found at manulife.com.

      One of the largest life insurers in the United States, John Hancock supports more than 10 million Americans with a broad range of financial products, including life insurance, annuities, investments, 401(k) plans, and education savings plans. Additional information about John Hancock may be found at johnhancock.com.

      Manulife is an Equal Opportunity Employer

      At Manulife /John Hancock , we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour , ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

      It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process . All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies . To request a reasonable accommodation in the application process, contact recruitment@manulife.com .

      Salary & Benefits

      The annual base salary for this role is listed below.

      Primary Location

      US Full time - Remote

      Salary range is expected to be between

      $144,400.00 USD - $268,100.00 USD

      If you are applying for this role outside of the primary location, please contact recruitment@manulife.com for the salary range for your location. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance.

      Manulife/John Hancock offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension/401(k) savings plans and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in the U.S. includes up to 11 paid holidays, 3 personal days, 150 hours of vacation, and 40 hours of sick time (or more where required by law) each year, and we offer the full range of statutory leaves of absence.

      Know Your Rights I Family & Medical Leave I Employee Polygraph Protection I Right to Work I E-Verify I Pay Transparency

      Company: John Hancock Life Insurance Company (U.S.A.)
  • About the company

      Manulife Financial Corporation is a Canadian multinational insurance company and financial services provider headquartered in Toronto, Ontario, Canada.

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