Tata Consultancy Services
AWS Cloud Computing Engineer
This job is now closed
Job Description
- Req#: 325037
Must-Have
AWS Managed Services (EC2, DynamoDB, RDS, Lambda), Route53, VPC, ALB, Security Groups
Good-to-Have
Ubuntu, Amazon Linux
Responsibility of / Expectations from the Role
1 Primarily focus on 24x7x365 eyes-on-glass monitoring, alerting, requests, and troubleshooting to include:
2 Alert verification and validation of false positives in alignment with SOPs. Performing daily system monitoring, verifying the integrity and availability of cloud infrastructure, server resources, systems and key processes, reviewing system and application logs, and verifying completion of scheduled jobs such as backups, live data feeds, and batch processing.Managing internal and external access requests, including approvals and general user administration in alignment with user access control policy
3 Facilitating scheduled and ad-hoc requests including, but not limited to, application restarts and instance resizing.Sending internal and external communications for scheduled maintenance and high-priority major incidents. Triaging all support requests and performing preliminary investigation for all reported issues
4 Develop scripts for automating Cloud/server functions. Deploy automation infrastructure by using the AWS Cloud Formation techniques. Establish metrics, monitor carefully the utilization of AWS resources by using sophisticated Amazon CloudWatch.
5 Attempting to provide first-call resolution for all reported issues by researching documentation and knowledge base. Performing root cause analysis (RCA) and drafting customer-facing summary of events and preventative measures
6 Escalating to second-tier support per incident management process, ensuring adherence to SLAs Setting up bridge calls with the appropriate teams for major incidents Participating in 24/7 technical support coverage across the cloud datacenter environment and applications
7 Perform tasks with competing priorities and adapt to changing business needs Manage high volume networks and large traffic websites and make recommendations for scaling when appropriate. Drive automation for repetitive tasks to build efficiency and ensure consistent delivery
About the company
Tata Consultancy Services is an Indian multinational information technology services and consulting company headquartered in Mumbai, Maharashtra, India with its largest campus located in Chennai, Tamil Nadu, India.
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