NHS

Back Office Support


PayCompetitive
LocationBilston/England
Employment typeFull-Time

This job is now closed

  • Job Description

      Req#: A3491-24-0039?language=en&page=262&sort=publicationDateDesc

      Job summary

      An exciting post has become available within the Back Office

      The main responsibilities will be to review, action, summarise and read code relevant information from patients clinical letters

      Post holder should have strong IT skills and good working knowledge of all software systems within the practice. Strong background in clinical coding and/or medical terminology certificate.

      Main duties of the job

      Code and file.

      Deal with queries.

      Identify relevant clinical information.

      Audits.

      Filing and retrieving paperwork,.

      Forward any actionable information to clinical staff.

      About us

      Health and Beyond aims to provide better health and social care which is patient friendly and family centered. Our surgeries are based in the West Midlands.

      We have a good Back Office Team, friendly, hard working, supportive.

      Benefits are 5 weeks holiday, Company sick pay, 1 month full, 1 month half. NHS pension scheme, EAP Employee Assistance Program me, this is a health and well being service for all our employees avaliable 24/7 reimburse mileage for business travel

      Date posted

      11 October 2024

      Pay scheme

      Other

      Salary

      Depending on experience £12.31 training wage, increasing £13.57 after 3-6 months.

      Contract

      Permanent

      Working pattern

      Full-time

      Reference number

      A3491-24-0039

      Job locations

      Ettingshall Medical Centre

      Herbert Street

      Bilston

      West Midlands

      WV14 0NF


      Job description

      Job responsibilities

      This is a 37.5 hours full time, permanent role.

      Main Duties & Responsibilities

      Code & file all incoming electronic post via docman & action in the same manner as paper post

      Code all incoming post in regards to QOF and contact

      Code or free text the clinical information on to the patient record

      Deal with queries relating to coding

      Identify relevant clinical information contained in patient correspondence

      Reviewing medical records and producing an accurate summary of the patients medical history.

      Read coding the information into the practice clinical system

      • Auditing data collection standards in the practice
      • Monitoring progress of notes summarising against practice targets
      • Monitoring patient call and recall systems

      Filing and retrieving paperwork

      Follow practice protocols to ensure consistent and high-quality care is provided to our patients

      Culling and sorting patient records and letters in preparation for summarising

      Sort and date stamp all incoming patient-related mail. Scan patient-related documents onto their medical record using read codes as agreed by the clinical team

      Add any additional information about the source of the document

      Forward any actionable or informative the documents to the doctor or nurse who initiated the referral or who is most appropriate to receive the information

      Ensure incoming letters are scanned onto the patient record within a 24/48-hour timescale

      Job description

      Job responsibilities

      This is a 37.5 hours full time, permanent role.

      Main Duties & Responsibilities

      Code & file all incoming electronic post via docman & action in the same manner as paper post

      Code all incoming post in regards to QOF and contact

      Code or free text the clinical information on to the patient record

      Deal with queries relating to coding

      Identify relevant clinical information contained in patient correspondence

      Reviewing medical records and producing an accurate summary of the patients medical history.

      Read coding the information into the practice clinical system

      • Auditing data collection standards in the practice
      • Monitoring progress of notes summarising against practice targets
      • Monitoring patient call and recall systems

      Filing and retrieving paperwork

      Follow practice protocols to ensure consistent and high-quality care is provided to our patients

      Culling and sorting patient records and letters in preparation for summarising

      Sort and date stamp all incoming patient-related mail. Scan patient-related documents onto their medical record using read codes as agreed by the clinical team

      Add any additional information about the source of the document

      Forward any actionable or informative the documents to the doctor or nurse who initiated the referral or who is most appropriate to receive the information

      Ensure incoming letters are scanned onto the patient record within a 24/48-hour timescale

      Person Specification

      Experience

      Essential

      • The post holder will have strong IT skills and good working knowledge of all software systems used within the practice. The post holder should also have a strong background of clinical coding and/or medical terminology certificate.

      Desirable

      • Experience of working in primary care.
      • Experience of working in a GP practice
      Person Specification

      Experience

      Essential

      • The post holder will have strong IT skills and good working knowledge of all software systems used within the practice. The post holder should also have a strong background of clinical coding and/or medical terminology certificate.

      Desirable

      • Experience of working in primary care.
      • Experience of working in a GP practice

      Disclosure and Barring Service Check

      This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

      Employer details

      Employer name

      Health and Beyond

      Address

      Ettingshall Medical Centre

      Herbert Street

      Bilston

      West Midlands

      WV14 0NF


      Employer's website

      https://healthandbeyond.healthcare/ (Opens in a new tab)

      Employer details

      Employer name

      Health and Beyond

      Address

      Ettingshall Medical Centre

      Herbert Street

      Bilston

      West Midlands

      WV14 0NF


      Employer's website

      https://healthandbeyond.healthcare/ (Opens in a new tab)

  • About the company

      National Health Service (NHS) is the umbrella term for the publicly-funded healthcare systems of the United Kingdom (UK). The founding principles were that services should be comprehensive, universal and free at the point of delivery—a health service based on clinical need, not ability to pay. Each service provides a comprehensive range of health services, free at the point of use for people ordinarily resident in the United Kingdom apart from dental treatment and optical care.

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