Overview

Allied Universal®, North America’s leading security and facility services company, provides rewarding careers that give you a sense of purpose. While working in a dynamic, diverse and inclusive workplace, you will be part of a team that fuels a culture that will reflect in our communities and customers we serve. We offer medical, dental and vision coverage, life insurance, retirement plan, employee assistance programs, company discounts, perks and more for most full-time positions!

Job Description

Pay Rate: $20 per hour

Great Opportunity for veteransFull Time, Excellent Benefits, Career Progression

Amazon Corporate Security Badging Office – Badge Coordinator

About the role:

The Badge Coordinator is primarily responsible for: customer service support, facilitiessupport, phone call service and trouble ticket resolution, and access management. Whileoperating under close supervision of the Shift Supervisor or Operations Manager, a BadgeCoordinator is expected to execute on a number of standard operating proceduresindependently to support Amazon Corporate employees and affiliates on a regular basis.This role will be working within a team of professionals in a fast-paced and complexenvironment to troubleshoot badging operations. Duties include but are not limited to:helping Amazon Corporate employees and associates resolve their badging issues viaphone, email, trouble ticketing, and in-person through a Walk-Up service. Variousadministrative badging duties require good judgment and creative problem solving in theabsence of specific instructions with the combined perspective of excellent customerservice and strong attention to detail.

The successful applicant will be comfortable with shift-based work, have direct day-to-daycontact with our clients and will need: outstanding communication skills, an exceptionalability to multitask, a great attitude and work ethic, to be a self-reliant team player, andhave the ability to leave a consistent positive impression with each and every interaction.

Role Requirements

• Experience working with security access control as well as badging applicationsand/or software (Lenel)• Have the ability to multitask, and remain cordial and professional in stressfulsituations• Have excellent phone etiquette and people skills• Be a proactive problem solver• Be able to learn and apply standardized operating procedures to support issueresolution• Need to have a positive attitude and outgoing personality• Need to be proficient in Microsoft Windows and Office Suite• Type at least 35 wpm

Preferred Requirements

• Minimum of 2 years of experience in badging, access control, security operationscenter, military TOC (or similar)• Have an Associate’s degree• Have supervisory experience, ideally in a security role• Have previous experience in customer service or in an administrative position• Ability to read, write, and speak clearly in English

The above statements are intended to describe the general nature of this job. They shouldnot be construed as an exhaustive list of all responsibilities, requirements, skills, andstandards required to perform essential job functions.

Closing

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com

If you have any questions regarding Equal Employment Opportunity, Affirmative Action, Diversity and Inclusion, have difficulty using the online system and require an alternate method to apply, or require an accommodation at any time during the recruitment and/or employment process, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.

Requisition ID