The Team
At the Employment Standards Branch, Employer Standards Officers play a pivotal role in ensuring that all employees under provincial jurisdiction, including temporary foreign workers, receive at least basic standards of compensation and conditions of employment and are treated fairly at work. The team is a diverse group of senior and junior officers, supporting career growth towards roles like Industrial Relations Officer and Senior Industrial Relations Officer. We pride ourselves on being a high-functioning, collaborative team, dedicated to creating an inclusive and supportive environment where your contributions make a difference.

The Role
Enjoying the flexibility of a hybrid working model, you will educate employers and employees about their rights and responsibilities under the Employment Standards Act and the Temporary Foreign Worker Protection Act. In this role, you will investigate complaints made by employees against their employers if they feel the minimum standards have not been met. Your work will involve speaking to the parties to gather information about the issues and allegations, reviewing the facts and applying the legislation. Employing superior resolution/facilitation skills, your focus will be on assisting the parties to resolves disputes, through discussions directly between the two parties and/or through education and investigation. Joining our team offers an exciting opportunity to make a meaningful difference in the lives of British Columbians.

Qualifications:
Education and Experience

• University degree; and minimum of (6) six months of related experience; OR,
• Two-year post-secondary diploma/certificate and (2) two years of related experience; OR,
• An equivalent combination of education, experience and training may be considered.

Related experience must include the following:

• Resolving conflict and effectively dealing with emotionally charged individuals.
• Interpreting and applying legislation, regulations, contracts and/or policies.
• Experience gathering and analyzing information and documenting evidence/information obtained.
• Experience preparing business correspondence.

Preference may be given to applicants with one or more of the following:

• Investigative experience. Investigative experience is defined as and must include: information gathering, interviewing, and applying facts to criteria set out in Acts, Regulations and/or policies.

• Experience resolving complaints for a statutory decision maker in an administrative law context.

• Experience in the field of conflict resolution/facilitation or mediation.

• Experience conveying information to employees and/or employers on matters related to the Employment Standards Act and Regulation.

• Additional years of experience in any of the above experience requirements and/or preferences.

Willingness Statement

• Occasional travel and irregular work hours may be required.

For questions regarding this position, please contact Linda.Blackman@gov.bc.ca.

About this Position:
Amendment (August 22): The starting salary for this position may be in the $65,300.21 - $69,709.94 range annually and will be determined by the successful candidate’s relevant education and experience.
This position can be based out of any of the location(s) listed above.
Flexible work options are available; this position may be able to work up to four (4) days at home per week subject to an approved telework agreement.
An eligibility list may be established to fill future temporary and permanent vacancies.
A Criminal Record Check (CRC) will be required.
Employees of the BC Public Service must be located in BC at the time of employment.
This position is excluded from union membership.

Working for the BC Public Service:
The BC Public Service is committed to creating a diverse workplace to represent the population we serve and to better meet the needs of our citizens. Consider joining our team and being part of an innovative, inclusive and rewarding workplace.

We are committed to ensuring that reasonable accommodations are available throughout the hiring process, including the assessment and selection stages. Please email the individual or contact listed on the posting if you require an accommodation to fully participate in the hiring process.

The Indigenous Applicant Advisory Service is available to Canadian Indigenous (First Nations [status or non-status], Métis, or Inuit) applicants. Indigenous applicants can contact this service for personalized guidance on the BC Public Service hiring process including job applications and interviews.

How to Apply:
Your application must clearly demonstrate how you meet the job requirements listed above. Applicants who are selected to move forward in the hiring process may be assessed on their knowledge, skills, abilities, competencies and other position related requirements as outlined in the Job Profile at the bottom of the posting.

Cover Letter: NO - Please do not submit a cover letter as it will not be reviewed.

Resume: YES - A resume is required as part of your application, however, it may not be used for initial shortlisting purposes.

Questionnaire: YES - You will need to complete a comprehensive questionnaire to demonstrate how you meet the job requirements. Include all relevant information about your educational accomplishments and employment history including job titles, start and end dates (month and year) of your employment, and how you obtained your relevant experience. The questionnaire will take approximately 60 minutes to complete.

Find more information on the recruitment process, including helpful tips and videos about the application process, visit the Your Job Application page of MyHR. Gain insights into the hiring journey by joining a Career Conversation.

Applications will be accepted until 11:00 pm Pacific Time on the closing date of the competition. If you are experiencing technical difficulty applying, visit the Technical Assistance page of MyHR.