• Job Description

  Req#: C0020-24-3171?language=en&page=99&sort=publicationDateDesc

  Job summary

  We are seeking a dedicated and compassionate Band 2 Healthcare Assistant (HCA) to join our dynamic team. This role involves working across multiple sites to support the delivery of high-quality sexual health patient care, education and support, so you must be able to be flexible in your working day. The successful candidate will play a key role in ensuring the smooth operation of our clinical services, from direct patient care to maintaining the clinical environment. Comprehensive training will be provided to all successful applicants. You will need to be empathetic and have good people skills and be able to work as part of a team, ensuring good communication and being very aware of importance of maintaining confidentiality at all times, both within work and outside.

  Main duties of the job

  The post holder will be required to chaperone patients attending clinics, ensuring that they always maintain patient privacy and dignity and provide reassurance and empathy to patients who may feel vulnerable whilst undergoing invasive procedures. You will act as patient advocate supporting patients and appreciating potential embarrassment and concerns. You will assist with collecting samples and ensuring that the correct processes are undertaken to ensure that they are delivered to the laboratories promptly and efficiently. You will be trained in venepuncture (taking blood) and other patient tests appropriate to your role. Other responsibilities will include stock management and rotation, cleaning equipment and ensuring a clean and tidy clinical and reception area.

  About us

  We are recognised as one of the leading NHS Foundation Trusts in the UK. Our vision is to Build Healthier Lives, and we recognise that we need incredible staff to do this.

  Our commitment to our staff is to create the best place for them to work, and we are dedicated to:

  Investing in the health and wellbeing of our staff, including a commitment of offering flexible working where we can;Offer our staff a wide variety of training and development opportunities, to support their personal and career development objectives.

  UHB is committed to ensuring that our staff are treated fairly and feel that they belong, by creating a kind and inclusive environment. This is about equity of opportunity; removing all barriers, including discrimination and ensuring each individual member of staff reach their true potential, achieve their ambitions and thrive in their work. This is more than words. We are taking action. Our commitment to an inclusive culture is embedded at all levels of the organisation where every voice is heard, driven by our diverse and active staff networks, and at Board level by the Fairness Taskforce led by our CEO. We nurture a culture which empowers staff to challenge discriminatory behaviours and to enable people to bring their 'whole self' to a kinder, more connected and bold place to work.

  University Hospitals Birmingham is a Smoke-Free premises hospital.

  Date posted

  12 November 2024

  Pay scheme

  Agenda for change

  Band

  Band 2

  Salary

  £23,615 to £23,615 a year

  Contract

  Permanent

  Working pattern

  Full-time, Flexible working

  Reference number

  304-1082182DO

  Job locations

  Trustwide

  Mindelsohn Way

  Birmingham

  West Midlands

  B15 2TH

  
  

  Job description

  Job responsibilities

  *Please Note : For a detailed job description for this vacancy, please see attached Job Description*

  Job description

  Job responsibilities

  *Please Note : For a detailed job description for this vacancy, please see attached Job Description*

  Person Specification

  Qualifications

  Essential

  • *None

  Desirable

  • *Functional skills Level 2 English Language and Maths Qualification or GCSE Grade C or above in Maths and English Language
  • *Care Certificate or evidence or Training & Development associated with Health Care Support Worker role
  • *Level 2/3 NVQ/ Diploma in Health

  Experience

  Essential

  • *Experience of working / participating as part of a team.
  • *Evidence of ability to work using own initiative and under minimal supervision (
  • *Ability to demonstrate an understanding of the role and tasks involved
  • *Can articulate the reasons for training/ standards of practice and behaviour and how these may be demonstrated / relate to patient care and safety

  Desirable

  • *Minimum of 6 months experience in a care environment in the last 12 months

  Additional Criteria

  Essential

  • *Good standard of spoken and written English
  • *Basic computer skills
  • *Good communication skills -- written and oral
  • *Good time keeping
  • *Ability to work with competing priorities
  • *Flexible approach to shift patterns and place of work this may include working in different practice settings in different locations dependent upon service need

  Person Specification

  Qualifications

  Essential

  • *None

  Desirable

  • *Functional skills Level 2 English Language and Maths Qualification or GCSE Grade C or above in Maths and English Language
  • *Care Certificate or evidence or Training & Development associated with Health Care Support Worker role
  • *Level 2/3 NVQ/ Diploma in Health

  Experience

  Essential

  • *Experience of working / participating as part of a team.
  • *Evidence of ability to work using own initiative and under minimal supervision (
  • *Ability to demonstrate an understanding of the role and tasks involved
  • *Can articulate the reasons for training/ standards of practice and behaviour and how these may be demonstrated / relate to patient care and safety

  Desirable

  • *Minimum of 6 months experience in a care environment in the last 12 months

  Additional Criteria

  Essential

  • *Good standard of spoken and written English
  • *Basic computer skills
  • *Good communication skills -- written and oral
  • *Good time keeping
  • *Ability to work with competing priorities
  • *Flexible approach to shift patterns and place of work this may include working in different practice settings in different locations dependent upon service need

  Disclosure and Barring Service Check

  This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

  Employer details

  Employer name

  University Hospitals Birmingham NHS Foundation Trust

  Address

  Trustwide

  Mindelsohn Way

  Birmingham

  West Midlands

  B15 2TH

  
  

  Employer's website

  https://www.uhb.nhs.uk/jobs.htm (Opens in a new tab)

  Employer details

  Employer name

  University Hospitals Birmingham NHS Foundation Trust

  Address

  Trustwide

  Mindelsohn Way

  Birmingham

  West Midlands

  B15 2TH

  
  

  Employer's website

  https://www.uhb.nhs.uk/jobs.htm (Opens in a new tab)

• About the company

  National Health Service (NHS) is the umbrella term for the publicly-funded healthcare systems of the United Kingdom (UK). The founding principles were that services should be comprehensive, universal and free at the point of delivery—a health service based on clinical need, not ability to pay. Each service provides a comprehensive range of health services, free at the point of use for people ordinarily resident in the United Kingdom apart from dental treatment and optical care.

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