NHS

Band 2 Hotel Services Assistant - Devizes


PayCompetitive
LocationDevizes/England
Employment typePart-Time

This job is now closed

  • Job Description

      Req#: C9342-25-0451?language=en&page=385&sort=publicationDateDesc

      Job summary

      Weekend Hotel Services Assistant.

      Saturday and Sunday 10:00 - 18:00 (15 hours per week).

      The successful post holder(s) will provide a cleaning and catering service to our Service Users, Staff and Visitors across our Wards and Departments.

      You will be working as part of an established Team who provide a full Hotel Services function across the Hospital.

      Main duties of the job

      Cleaning - Cleaning all areas of the Hospital, including bedrooms with en-suite facilities, bathrooms, day rooms, lounges, corridors, offices and other areas of the Ward.

      Catering - The preparation and service of lunch and evening meals items, the handling, reheating, and service of cook-freeze meals. Making light snacks including salads, sandwiches and beverages. Washing up and associated cleaning within the Ward kitchen and dining room.

      Other duties - Handling and disposal of waste, periodic cleaning, such as carpet shampooing and curtain changing.

      About us

      We are AWP (Avon and Wiltshire Mental Health Partnership NHS Trust); a diverse organisation with over 5,000 dedicated staff providing inpatient and community-based mental health care.

      We provide services from a range of locations to approximately 1.8 million people living in Bath and North East Somerset (B&NES), Bristol, North Somerset, South Gloucestershire, Swindon, across the county of Wiltshire and in parts of Dorset.

      Our outstanding people promote mental health and wellbeing. The expertise and resources within AWP are dedicated to a person-centred approach for those who use our services and for all employees. We recognise that happy and fulfilled employees give better care.

      At AWP we actively encourage applicants from all backgrounds; we are particularly keen to encourage applications from people from Black, Asian and minority ethnic backgrounds, those with disabilities and from the LGBTQ+ community. We want people to bring their unique blend of experiences, backgrounds, perspectives and knowledge to AWP, as diversity makes us stronger.

      Details

      Date posted

      09 May 2025

      Pay scheme

      Agenda for change

      Band

      Band 2

      Salary

      £24,169 a year pro-rata

      Contract

      Permanent

      Working pattern

      Part-time

      Reference number

      342-EFM026-0525

      Job locations

      Green Lane Hospital

      Marshall Lane

      Devizes

      SN10 5DS


      Job description

      Job responsibilities

      HOUSEKEEPING1. Cleaning in all areas to the agreed NHS specification (including but notlimited to National Standards of Cleanliness, CQC outcomes andPLACE, and in line with local schedules.2. Completion of cleaning records.3. Highlighting to the Nurse in Charge or Hotel Service Supervisor areasof concern e.g. on-going issues around access.4. Adhering to all aspects of Infection Control to ensure the potential forspread of infection is minimised.5. Working in accordance with the National Colour Coding guidance.6. Carrying out termination cleans in line with Trust policy.7. Carrying out isolation cleaning in line with Trust policy.8. Completing and documenting a scheduled deep cleaning programmefor the specified area.9. Collection and storage of waste from locations according to theHospital waste disposal policy.10. Complete other cleaning duties as required. This will include itemssuch as wheelchairs, commodes, trolleys, furniture/fittings, internalglass and wall washing.11.Report all sightings of pests to the Hotel Services Office.12. Change soiled screen, cubicle and window curtains as required underthe direction of the Hotel Services Supervisor.13. Receive and store clean laundry/linen. Remove full soiled linen bagsto the collection point. Replace linen bags as required.14.Operation of a range of cleaning equipment including floor cleaningequipment, steam cleaners etc ensuring their safe and effective use.15.Assessing condition of equipment and reporting defects.

      CATERING1. Receipt of chilled meals and stores, checking for quantity, quality.2. To ensure the correct storage and rotation of chilled meals and stores.3. Regeneration of chilled/frozen meals, according to guidelines and foodsafety instructions. Under Nursing supervision to serve all meals,ensuring correct portioning and presentation of meals.4. Monitoring, recording of food temperatures, asrequired.5. Washing by machine all crockery, cutlery and utensils.

      GENERAL1. Ensuring the security of all stock, monitoring stock levels and reordering on a top up basis.2. Reporting maintenance faults to the Hotel Services Office inaccordance with local procedure.3. Undertaking flushing of water outlets in accordance with the agreedschedule. Completion of flushing records.4. Assisting with the refitting of anti ligature dispenser holders asappropriate.5. Maintain high standards of personal hygiene.6. Ensure all information appertaining to Patients and staff is keptconfidential.7. Any other duties within the hotel services functions as may reasonablybe requested and as appropriate to band.

      Job description

      Job responsibilities

      HOUSEKEEPING1. Cleaning in all areas to the agreed NHS specification (including but notlimited to National Standards of Cleanliness, CQC outcomes andPLACE, and in line with local schedules.2. Completion of cleaning records.3. Highlighting to the Nurse in Charge or Hotel Service Supervisor areasof concern e.g. on-going issues around access.4. Adhering to all aspects of Infection Control to ensure the potential forspread of infection is minimised.5. Working in accordance with the National Colour Coding guidance.6. Carrying out termination cleans in line with Trust policy.7. Carrying out isolation cleaning in line with Trust policy.8. Completing and documenting a scheduled deep cleaning programmefor the specified area.9. Collection and storage of waste from locations according to theHospital waste disposal policy.10. Complete other cleaning duties as required. This will include itemssuch as wheelchairs, commodes, trolleys, furniture/fittings, internalglass and wall washing.11.Report all sightings of pests to the Hotel Services Office.12. Change soiled screen, cubicle and window curtains as required underthe direction of the Hotel Services Supervisor.13. Receive and store clean laundry/linen. Remove full soiled linen bagsto the collection point. Replace linen bags as required.14.Operation of a range of cleaning equipment including floor cleaningequipment, steam cleaners etc ensuring their safe and effective use.15.Assessing condition of equipment and reporting defects.

      CATERING1. Receipt of chilled meals and stores, checking for quantity, quality.2. To ensure the correct storage and rotation of chilled meals and stores.3. Regeneration of chilled/frozen meals, according to guidelines and foodsafety instructions. Under Nursing supervision to serve all meals,ensuring correct portioning and presentation of meals.4. Monitoring, recording of food temperatures, asrequired.5. Washing by machine all crockery, cutlery and utensils.

      GENERAL1. Ensuring the security of all stock, monitoring stock levels and reordering on a top up basis.2. Reporting maintenance faults to the Hotel Services Office inaccordance with local procedure.3. Undertaking flushing of water outlets in accordance with the agreedschedule. Completion of flushing records.4. Assisting with the refitting of anti ligature dispenser holders asappropriate.5. Maintain high standards of personal hygiene.6. Ensure all information appertaining to Patients and staff is keptconfidential.7. Any other duties within the hotel services functions as may reasonablybe requested and as appropriate to band.

      Person Specification

      Skills & Knowledge

      Essential

      • Literate
      • Numerate

      Desirable

      • Previous housekeeping experience
      • Previous catering experience
      • Flexible attitude to working extra hours
      • Food Hygiene Awareness
      • COSHH Awareness
      Person Specification

      Skills & Knowledge

      Essential

      • Literate
      • Numerate

      Desirable

      • Previous housekeeping experience
      • Previous catering experience
      • Flexible attitude to working extra hours
      • Food Hygiene Awareness
      • COSHH Awareness

      Disclosure and Barring Service Check

      This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

      Employer details

      Employer name

      Avon & Wiltshire Mental Health Partnership NHS Trust

      Address

      Green Lane Hospital

      Marshall Lane

      Devizes

      SN10 5DS


      Employer's website

      http://www.awp.nhs.uk/about-us/working-for-us/ (Opens in a new tab)

      Employer details

      Employer name

      Avon & Wiltshire Mental Health Partnership NHS Trust

      Address

      Green Lane Hospital

      Marshall Lane

      Devizes

      SN10 5DS


      Employer's website

      http://www.awp.nhs.uk/about-us/working-for-us/ (Opens in a new tab)

  • About the company

      National Health Service (NHS) is the umbrella term for the publicly-funded healthcare systems of the United Kingdom (UK). The founding principles were that services should be comprehensive, universal and free at the point of delivery—a health service based on clinical need, not ability to pay. Each service provides a comprehensive range of health services, free at the point of use for people ordinarily resident in the United Kingdom apart from dental treatment and optical care.