NHS
Band 2 Ward Clerk - Patient Administration
This job is now closed
Job Description
- Req#: C0020-25-0875?language=en&page=305&sort=publicationDateDesc
- * Good General Education (eg. GCSE English and Maths A-C)
- * Previous clerical experience working in a customer facing environment
- * Experience of dealing with the Public/Customer service experience
- * Experience of using IT systems
- * Good General Education (eg. GCSE English and Maths A-C)
- * Previous clerical experience working in a customer facing environment
- * Experience of dealing with the Public/Customer service experience
- * Experience of using IT systems
Job summary
An opportunity has arisen for an enthusiastic individual to apply for a 9 months fixed term position as a part time band 2 Ward Clerk based in AMU and Ward 623, within the Informatics & Patient Administration Directorate (Corporate).
This is 16.5 hours per week, shift pattern below.
Week 1 - Monday - 0800-1600 - 7.5 hours
Wednesday - 0800-1400 - 6 hours
Week 2 - Monday - 0800-1600 - 7.5 hours
Wednesday - 0800-1400 - 6 hours
Friday - 0800-1400 - 6 hours
Week 3 - Monday - 0800-1600- 7.5 hours
Wednesday - 0800-1400 - 6 hours
Week 4 - Monday - 0800-1600 - 7.5 hours
Wednesday - 0800-1400 - 6 hours
Friday - 0800-1400 - 6 hours
The hours and days are fixed due to service need.
Main duties of the job
As a ward clerk you are first point of contact and are based on the wards reception desk welcoming and answering patients / visitor queries on the ward and answering the telephone.
The role will consist of a strong emphasis on data quality, customer care, taking a lead role in maintaining accurate patient notes, filing and inputting data on the Trust electronic patient administration system PAS Oceano at all times. Provide full admin and clerical support to the ward multidisciplinary team. Effective teamwork and a keen focus on the Trusts Vision & Values are essential.
The successful applicant will have a good level of education and be able to demonstrate excellent motivational, organisational and communication skills, while having the ability to stay focused in a busy environment. You will also have good key board skills with a high level of accuracy and the ability to work individually and as part of a team.
About us
University Hospitals Birmingham NHS Foundation Trust strives to have an inclusive culture where everyone feels like they belong, can thrive, knows that they add value and feels valued. We do this by developing compassionate and culturally competent leaders, being values driven in all that we do and by creating a welcoming and inclusive workplace that thrives on the diversity of our people. As such we want to attract and recruit talented individuals from all backgrounds, and for each of you to feel supported for the diversity you bring, to achieve your full potential. For those staff with a disability, including physical disability, long term health condition, mental health or neurodiverse condition, this also means being committed to making reasonable adjustments needed for you to carry out your role.
Details
Date posted
20 May 2025
Pay scheme
Agenda for change
Band
Band 2
Salary
£24,169 to £24,169 a year
Contract
Fixed term
Duration
9 months
Working pattern
Part-time, Flexible working
Reference number
304-1092927
Job locations
Queen Elizabeth Hospital
Mindelsohn Way
Birmingham
West Midlands
B15 2TH
Job descriptionJob description
Job responsibilities
Please note for a specific detailed job description for this vacancy please see attached job description.
Job responsibilities
Please note for a specific detailed job description for this vacancy please see attached job description.
Person SpecificationPerson Specification
Qualifications
Essential
Experience
Essential
Qualifications
Essential
Experience
Essential
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
University Hospitals Birmingham NHS Foundation Trust
Address
Queen Elizabeth Hospital
Mindelsohn Way
Birmingham
West Midlands
B15 2TH
Employer's website
https://www.uhb.nhs.uk/jobs.htm (Opens in a new tab)
Employer details
Employer name
University Hospitals Birmingham NHS Foundation Trust
Address
Queen Elizabeth Hospital
Mindelsohn Way
Birmingham
West Midlands
B15 2TH
Employer's website
https://www.uhb.nhs.uk/jobs.htm (Opens in a new tab)
About the company
National Health Service (NHS) is the umbrella term for the publicly-funded healthcare systems of the United Kingdom (UK). The founding principles were that services should be comprehensive, universal and free at the point of delivery—a health service based on clinical need, not ability to pay. Each service provides a comprehensive range of health services, free at the point of use for people ordinarily resident in the United Kingdom apart from dental treatment and optical care.
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