• Job Description

  Req#: C9436-25-0471?language=en&page=512&sort=publicationDateDesc

  Job summary

  BIRMINGHAM AND SOLIHULL MENTAL HEALTH NHS TRUST Birmingham Healthy MindsPOST: Band 3 Administration AssistantPART TIME: 37.5 hours per weekBASE: South Birmingham

  Birmingham Healthy Minds is a team of psychological therapists and practitioners working within and IAPT setting across Birmingham. We are now seeking to appoint an experienced, enthusiastic, and motivated administrator to join the Birmingham Healthy Minds teams based in the South of the City.

  You will provide an effective, efficient, and confidential administrative service to support the clinical team. There is a need to be able to work within a busy work environment with accuracy and to tight deadlines. You will work closely with a small admin team, yet need to have the ability to prioritise your workload and act on your own initiative is essential.

  Applicants should have good communication & organisational skills, experience of using Microsoft Office with excellent typing speed and accuracy, it is a requirement to have Maths and English qualifications, so please ensure to add into your application form. Experience of using IAPTus and RIO would be an advantage.

  Main duties of the job

  • To undertake a range of administrative and clerical duties to support the work of Birmingham Healthy Minds..
  • To act as first point of contact for patients and visitors to the Team including fielding calls and taking and disseminating messages.
  • To service outpatient clinics utilising both Trust patient information and in-house systems.
  • To undertake general administrative duties to assist the wider administrative and multidisciplinary teams in carrying out their duties.
  • To provide cover for colleagues when required to include working at any base across Birmingham to meet service needs.
  • To work flexible hours including weekends and evenings to meet the needs of the Service

  About us

  Welcome to Birmingham and Solihull Mental Health NHS Foundation Trust. Our 4000 clinical and support staff help us to improve mental health wellbeing and meet the needs of the 70,000 people we serve each year. We provide a range of mental healthcare services across Birmingham and Solihull, as well as specialised services nationally. We also offer medical, nursing and psychology training and are proud of our international reputation for both research and innovation.

  Our population is culturally diverse, characterised in places by high levels of deprivation which create an increasing demand for our services and a necessity for us to make sure everyone can access the help they need. We are a team of compassionate, inclusive and committed people working together to provide excellent care to support our community. If you are looking for a place to belong, where you can make a real difference to people's lives, join our team where our warm welcome is waiting for you.

  Details

  Date posted

  30 June 2025

  Pay scheme

  Agenda for change

  Band

  Band 3

  Salary

  £24,625 to £25,674 a year per annum, pro rata

  Contract

  Fixed term

  Duration

  12 months

  Working pattern

  Full-time, Flexible working

  Reference number

  436-7268087

  Job locations

  BHM South Birmingham

  15 Shenley Fields Drive

  Northfield, Birmingham,

  B31 1XH

  
  

  Job description

  Job responsibilities

  For further information about the main responsibilities please view the attached job description and person specification.

  We are unable to support applications from job seekers who require sponsorship to work the United Kingdom (UK)

  We highly recommend you submit your application as soon as possible, this post may close earlier than the indicated closing date if a sufficient number of applications are received.

  Job description

  Job responsibilities

  For further information about the main responsibilities please view the attached job description and person specification.

  We are unable to support applications from job seekers who require sponsorship to work the United Kingdom (UK)

  We highly recommend you submit your application as soon as possible, this post may close earlier than the indicated closing date if a sufficient number of applications are received.

  Person Specification

  Qualifications

  Essential

  • GCSE Grade C or above in English and Mathematics or equivalent
  • Experience of using Microsoft Office applications

  Desirable

  • IAPTus/RIO or equivalent
  • Experience of working in a mental health environment / NHS environment

  Person Specification

  Qualifications

  Essential

  • GCSE Grade C or above in English and Mathematics or equivalent
  • Experience of using Microsoft Office applications

  Desirable

  • IAPTus/RIO or equivalent
  • Experience of working in a mental health environment / NHS environment

  Disclosure and Barring Service Check

  This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

  Employer details

  Employer name

  Birmingham and Solihull Mental Health NHS Foundation Trust

  Address

  BHM South Birmingham

  15 Shenley Fields Drive

  Northfield, Birmingham,

  B31 1XH

  
  

  Employer's website

  https://www.bsmhft.nhs.uk/ (Opens in a new tab)

  Employer details

  Employer name

  Birmingham and Solihull Mental Health NHS Foundation Trust

  Address

  BHM South Birmingham

  15 Shenley Fields Drive

  Northfield, Birmingham,

  B31 1XH

  
  

  Employer's website

  https://www.bsmhft.nhs.uk/ (Opens in a new tab)

• About the company

  National Health Service (NHS) is the umbrella term for the publicly-funded healthcare systems of the United Kingdom (UK). The founding principles were that services should be comprehensive, universal and free at the point of delivery—a health service based on clinical need, not ability to pay. Each service provides a comprehensive range of health services, free at the point of use for people ordinarily resident in the United Kingdom apart from dental treatment and optical care.

Notice