• Job Description

  Req#: C0020-24-0978?language=en&page=344&sort=publicationDateDesc

  Job summary

  We are looking for a friendly and hardworking individual to join our Cashier team based at Solihull Hospital.

  As a Cashier you will be one of a team of two people, responsible for delivering this customer facing service, ensuring that all duties are carried out professionally, accurately and in accordance with the Trust Standing Financial Instructions and procedures laid down by the Trust managers.

  The Solihull cash office is the central location within the Hospital where all money received is counted and prepared for banking, it provides cash floats to the points of sale, and makes disbursements of petty cash and claims for patient travel under the Department of Health Healthcare Travel Cost Scheme.

  If you are interested in this position and have good customer care skills as well as admin experience, we would love to hear from you.

  Main duties of the job

  *Please Note : For a detailed job description for this vacancy, please see attached Job Description*

  About us

  We are recognised as one of the leading NHS Foundation Trusts in the UK. Our vision is to Build Healthier Lives, and we recognise that we need incredible staff to do this.

  Our commitment to our staff is to create the best place for them to work, and we are dedicated to:

  Investing in the health and wellbeing of our staff, including a commitment of offering flexible working where we can;Offer our staff a wide variety of training and development opportunities, to support their personal and career development objectives.

  UHB is committed to ensuring that our staff are treated fairly and feel that they belong, by creating a kind and inclusive environment. This is about equity of opportunity; removing all barriers, including discrimination and ensuring each individual member of staff reach their true potential, achieve their ambitions and thrive in their work. This is more than words. We are taking action. Our commitment to an inclusive culture is embedded at all levels of the organisation where every voice is heard, driven by our diverse and active staff networks, and at Board level by the Fairness Taskforce led by our CEO. We nurture a culture which empowers staff to challenge discriminatory behaviours and to enable people to bring their 'whole self' to a kinder, more connected and bold place to work.

  University Hospitals Birmingham is a Smoke-Free premises hospital.

  Date posted

  09 April 2024

  Pay scheme

  Agenda for change

  Band

  Band 3

  Salary

  £22,816 to £24,336 a year

  Contract

  Permanent

  Working pattern

  Full-time, Flexible working

  Reference number

  304-1081194DH

  Job locations

  Solihull Hospital

  Lode Ln

  Solihull

  West Midlands

  B91 2JL

  
  

  Job description

  Job responsibilities

  *Please Note : For a detailed job description for this vacancy, please see attached Job Description*

  Job description

  Job responsibilities

  *Please Note : For a detailed job description for this vacancy, please see attached Job Description*

  Person Specification

  Qualifications

  Essential

  • * Good General Education (eg. GCSE English and Maths A-C) GCSE Level 9-4
  • * Business Administration NVQ level 3 or equivalent experience in an administrative environment

  Experience

  Essential

  • * Experience of dealing with the Public/Customer service experience
  • * Experience of working with a range of Microsoft Office packages (eg. Word, Excel and Outlook)
  • * Experience of using IT systems

  Desirable

  • * Experience of working in a busy environment
  • * Experience of working in Healthcare

  Additional Criteria

  Essential

  • * Good communication / customer care skills both written and verbal demonstrating sympathy and compassion
  • * Good keyboard/ IT skills
  • * Good organisation skills and ability to multitask
  • * Good time management skills Ability to deal professionally with enquiries from staff, Patients and Visitors
  • * Ability to problem solve
  • * Understand confidentiality and apply the principles in every day working practice
  • * Ability to pay attention to detail where there are predictable interruptions to the work pattern
  • * Ability to deal with stressful situations and sensitive issues
  • * Work effectively and flexibly as part of a team to meet the needs of the services
  • * Confident in dealing with people at all levels
  • * Must be able to demonstrate an understanding of equality and diversity
  • * Mature open and flexible approach to work
  • * Demonstrates care and compassion
  • * Good inter-personal and communication skills.
  • * Good organisational skills
  • * Team Player
  • * Conscientious
  • * Demonstrates reliability, motivation and commitment
  • * Ability to travel to multiple sites

  Desirable

  • * Ability to work under pressure and deal with stressful situations

  Person Specification

  Qualifications

  Essential

  • * Good General Education (eg. GCSE English and Maths A-C) GCSE Level 9-4
  • * Business Administration NVQ level 3 or equivalent experience in an administrative environment

  Experience

  Essential

  • * Experience of dealing with the Public/Customer service experience
  • * Experience of working with a range of Microsoft Office packages (eg. Word, Excel and Outlook)
  • * Experience of using IT systems

  Desirable

  • * Experience of working in a busy environment
  • * Experience of working in Healthcare

  Additional Criteria

  Essential

  • * Good communication / customer care skills both written and verbal demonstrating sympathy and compassion
  • * Good keyboard/ IT skills
  • * Good organisation skills and ability to multitask
  • * Good time management skills Ability to deal professionally with enquiries from staff, Patients and Visitors
  • * Ability to problem solve
  • * Understand confidentiality and apply the principles in every day working practice
  • * Ability to pay attention to detail where there are predictable interruptions to the work pattern
  • * Ability to deal with stressful situations and sensitive issues
  • * Work effectively and flexibly as part of a team to meet the needs of the services
  • * Confident in dealing with people at all levels
  • * Must be able to demonstrate an understanding of equality and diversity
  • * Mature open and flexible approach to work
  • * Demonstrates care and compassion
  • * Good inter-personal and communication skills.
  • * Good organisational skills
  • * Team Player
  • * Conscientious
  • * Demonstrates reliability, motivation and commitment
  • * Ability to travel to multiple sites

  Desirable

  • * Ability to work under pressure and deal with stressful situations

  Disclosure and Barring Service Check

  This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

  Employer details

  Employer name

  University Hospitals Birmingham NHS Foundation Trust

  Address

  Solihull Hospital

  Lode Ln

  Solihull

  West Midlands

  B91 2JL

  
  

  Employer's website

  https://www.uhb.nhs.uk/jobs.htm (Opens in a new tab)

  Employer details

  Employer name

  University Hospitals Birmingham NHS Foundation Trust

  Address

  Solihull Hospital

  Lode Ln

  Solihull

  West Midlands

  B91 2JL

  
  

  Employer's website

  https://www.uhb.nhs.uk/jobs.htm (Opens in a new tab)

• About the company

  National Health Service (NHS) is the umbrella term for the publicly-funded healthcare systems of the United Kingdom (UK). The founding principles were that services should be comprehensive, universal and free at the point of delivery—a health service based on clinical need, not ability to pay. Each service provides a comprehensive range of health services, free at the point of use for people ordinarily resident in the United Kingdom apart from dental treatment and optical care.

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