• Job Description

  Req#: C0020-25-1022?language=en&page=83&sort=publicationDateDesc

  Job summary

  Are you an organised and proactive administrator looking to play a key role in an exciting new initiative? We are seeking a Band 3 Administrator to support the delivery of a groundbreaking Elective Recovery Initiative that will help patients make informed choices about where and when they receive care.

  This is a 24month fixed term full time position - 37.5hours per week.

  Shift Pattern, cover will be required during core hours - 9am till 5pm or 10am - 6pm

  This role is pivotal in facilitating patient choice, working closely with the internal DrDoctor team, the Operational Performance Team, and the Integrated Care Board (ICB) to ensure a smooth and efficient process.

  This is a fantastic opportunity to be a key player in a high-profile project that will improve patient choice and drive forward elective recovery. If you are passionate about making a difference and have the skills to excel in this role, we'd love to hear from you!

  Apply today and be part of a team shaping the future of patient care

  Main duties of the job

  What You'll Be Doing:

  Providing high-quality administrative support for the Elective Recovery Initiative

  Coordinating with internal and external stakeholders to ensure patients are supported in making informed choices

  Managing and maintaining IT systems related to patient pathways

  Working collaboratively with teams while also using your initiative to solve problems independently

  Supporting reporting and data management to help drive the success of the programme

  What We're Looking For:

  Strong organisational skills with the ability to manage multiple tasks

  A patient-focused approach with excellent communication skills. You will need to be able to clearly articular information to patients as well as external providers/hospital, therefore must be confident when speaking directly and digitally to key stakeholders

  Confidence in working with IT systems and data entry

  The ability to work both independently and as part of a team

  A proactive mindset, keen to contribute to an exciting and evolving initiative

  About us

  University Hospitals Birmingham NHS Foundation Trust strives to have an inclusive culture where everyone feels like they belong, can thrive, knows that they add value and feels valued. We do this by developing compassionate and culturally competent leaders, being values driven in all that we do and by creating a welcoming and inclusive workplace that thrives on the diversity of our people. As such we want to attract and recruit talented individuals from all backgrounds, and for each of you to feel supported for the diversity you bring, to achieve your full potential. For those staff with a disability, including physical disability, long term health condition, mental health or neurodiverse condition, this also means being committed to making reasonable adjustments needed for you to carry out your role.

  Details

  Date posted

  27 June 2025

  Pay scheme

  Agenda for change

  Band

  Band 3

  Salary

  £24,625 to £25,674 a year

  Contract

  Fixed term

  Duration

  2 years

  Working pattern

  Full-time, Flexible working

  Reference number

  304-9002616

  Job locations

  163 Yardley Green

  163 Yardley Green Road, Bordesley Green

  Birmingham

  West Midlands

  B9 5PU

  
  

  Job description

  Job responsibilities

  *Please Note : For a detailed job description for this vacancy, please see attached Job Description*

  Job description

  Job responsibilities

  *Please Note : For a detailed job description for this vacancy, please see attached Job Description*

  Person Specification

  Qualifications

  Essential

  • *Good General Education (eg. GCSE English and Maths A-C) GCSE Level 9-4
  • *Business Administration NVQ level 3 or equivalent experience in an administrative environment

  Experience

  Essential

  • *Experience of dealing with the Public/Customer service experience
  • *Experience of working with a range of Microsoft Office packages (eg. Word, Excel and Outlook)
  • *Experience of using IT systems

  Desirable

  • *Experience of working in a busy environment
  • *Experience of working in Healthcare

  Additional Criteria

  Essential

  • *Work effectively and flexibly as part of a team to meet the needs of the services
  • *Confident in dealing with people at all levels
  • *Must be able to demonstrate an understanding of equality and diversity
  • *Mature open and flexible approach to work
  • *Demonstrates care and compassion
  • *Good inter-personal and communication skills.
  • *Good organisational skills
  • *Team Player
  • *Conscientious
  • *Demonstrates reliability, motivation and commitment
  • *Ability to travel to multiple sites

  Desirable

  • *Ability to work under pressure and deal with stressful situations

  Person Specification

  Qualifications

  Essential

  • *Good General Education (eg. GCSE English and Maths A-C) GCSE Level 9-4
  • *Business Administration NVQ level 3 or equivalent experience in an administrative environment

  Experience

  Essential

  • *Experience of dealing with the Public/Customer service experience
  • *Experience of working with a range of Microsoft Office packages (eg. Word, Excel and Outlook)
  • *Experience of using IT systems

  Desirable

  • *Experience of working in a busy environment
  • *Experience of working in Healthcare

  Additional Criteria

  Essential

  • *Work effectively and flexibly as part of a team to meet the needs of the services
  • *Confident in dealing with people at all levels
  • *Must be able to demonstrate an understanding of equality and diversity
  • *Mature open and flexible approach to work
  • *Demonstrates care and compassion
  • *Good inter-personal and communication skills.
  • *Good organisational skills
  • *Team Player
  • *Conscientious
  • *Demonstrates reliability, motivation and commitment
  • *Ability to travel to multiple sites

  Desirable

  • *Ability to work under pressure and deal with stressful situations

  Disclosure and Barring Service Check

  This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

  Employer details

  Employer name

  University Hospitals Birmingham NHS Foundation Trust

  Address

  163 Yardley Green

  163 Yardley Green Road, Bordesley Green

  Birmingham

  West Midlands

  B9 5PU

  
  

  Employer's website

  https://www.uhb.nhs.uk/jobs.htm (Opens in a new tab)

  Employer details

  Employer name

  University Hospitals Birmingham NHS Foundation Trust

  Address

  163 Yardley Green

  163 Yardley Green Road, Bordesley Green

  Birmingham

  West Midlands

  B9 5PU

  
  

  Employer's website

  https://www.uhb.nhs.uk/jobs.htm (Opens in a new tab)

• About the company

  National Health Service (NHS) is the umbrella term for the publicly-funded healthcare systems of the United Kingdom (UK). The founding principles were that services should be comprehensive, universal and free at the point of delivery—a health service based on clinical need, not ability to pay. Each service provides a comprehensive range of health services, free at the point of use for people ordinarily resident in the United Kingdom apart from dental treatment and optical care.

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