• Job Description

  Req#: C9820-25-0432?language=en&page=226&sort=publicationDateDesc

  Job summary

  ***This job advert will close as soon as sufficient applications have been received. Please apply for this job as soon as you can, if interested***

  Hours: 22.5 per week, 3 days out of 7 inc. Bank Holidays working 08:00-16:00 or 14:00-22:00. 12 months fixed term/ secondment.

  Main duties of the job

  As part of the Early Intervention Community Team the Band 3 Administrator will work alongside the existing Administrator, Senior Administrator, Clinical Team Leads and Locality Ops Manager in supporting the Early Intervention Community Team activities.

  The Early Intervention Community Team is looking for an enthusiastic and well motivated individual to join a busy office and become a member of a dynamic service.

  About us

  IMPORTANT

  • Please ensure you check your Trac account regularly as this is how we will communicate with you during the shortlisting and selection process.

  • Please ensure all sections of the application form are completed fully. Please particularly ensure that you provide full details of all referees including business email address, telephone contact details and postal address.

  Details

  Date posted

  16 May 2025

  Pay scheme

  Agenda for change

  Band

  Band 3

  Salary

  £24,625 to £25,674 a year per annum

  Contract

  Fixed term

  Duration

  12 months

  Working pattern

  Part-time

  Reference number

  820-6856074-COM-A

  Job locations

  Ann Marie Howes

  20 Platt Brook Way

  Birmingham

  B26 2DU

  
  

  Job description

  Job responsibilities

  The successful candidate will have a good level of general education with good communication and organisational skills with the ability to work to deadlines and process work accurately.

  You will need to be computer literate with a working knowledge of window based computer packages such as Microsoft Word, Excel and Outlook.

  The post will involve a range of general admin and clerical support including data entry, copy typing, filing, answering the telephone, receiving referrals and using clinical systems such as RiO, MAPS and e-Procurement.

  Job description

  Job responsibilities

  The successful candidate will have a good level of general education with good communication and organisational skills with the ability to work to deadlines and process work accurately.

  You will need to be computer literate with a working knowledge of window based computer packages such as Microsoft Word, Excel and Outlook.

  The post will involve a range of general admin and clerical support including data entry, copy typing, filing, answering the telephone, receiving referrals and using clinical systems such as RiO, MAPS and e-Procurement.

  Person Specification

  Qualifications

  Essential

  • GCSE English Grade C or above or equivalent/or equivalent experience
  • GCSE Maths Grade C or above or equivalent/or equivalent experience
  • ECDL or equivalent IT qualification
  • NVQ Level 3, Diploma or equivalent experience.

  Experience

  Essential

  • Able to work to deadlines
  • Experience of Microsoft Word, Excel and Outlook
  • Previous experience of administration and clerical work

  Desirable

  • Experience of filing systems

  Skills/Knowledge

  Essential

  • Ability to communicate to a high level with a wide range of people
  • Ability to use tact and diplomacy when dealing with service users who may be distressed, emotional and/or verbally aggressive
  • Proven Customer Care skills
  • Ability to handle people in a courteous and sensitive manner, taking into account individual needs
  • Able to multitask, prioritise workload & use own initiative and good time management skills
  • Understanding & commitment to equal opportunities
  • High level written communication skills
  • Data input skills
  • Understanding of the importance of confidentiality and the Data Protection Act

  Desirable

  • Ability to set up and maintain filing systems
  • Copy Typing skills
  • Knowledge of RiO

  Personal Qualities

  Essential

  • As per person specification

  Person Specification

  Qualifications

  Essential

  • GCSE English Grade C or above or equivalent/or equivalent experience
  • GCSE Maths Grade C or above or equivalent/or equivalent experience
  • ECDL or equivalent IT qualification
  • NVQ Level 3, Diploma or equivalent experience.

  Experience

  Essential

  • Able to work to deadlines
  • Experience of Microsoft Word, Excel and Outlook
  • Previous experience of administration and clerical work

  Desirable

  • Experience of filing systems

  Skills/Knowledge

  Essential

  • Ability to communicate to a high level with a wide range of people
  • Ability to use tact and diplomacy when dealing with service users who may be distressed, emotional and/or verbally aggressive
  • Proven Customer Care skills
  • Ability to handle people in a courteous and sensitive manner, taking into account individual needs
  • Able to multitask, prioritise workload & use own initiative and good time management skills
  • Understanding & commitment to equal opportunities
  • High level written communication skills
  • Data input skills
  • Understanding of the importance of confidentiality and the Data Protection Act

  Desirable

  • Ability to set up and maintain filing systems
  • Copy Typing skills
  • Knowledge of RiO

  Personal Qualities

  Essential

  • As per person specification

  Disclosure and Barring Service Check

  This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

  Certificate of Sponsorship

  Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

  From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

  Additional information

  Disclosure and Barring Service Check

  This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

  Certificate of Sponsorship

  Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

  From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

  Employer details

  Employer name

  Birmingham Community Healthcare NHS FT

  Address

  Ann Marie Howes

  20 Platt Brook Way

  Birmingham

  B26 2DU

  
  

  Employer's website

  https://www.bhamcommunity.nhs.uk/ (Opens in a new tab)

  Employer details

  Employer name

  Birmingham Community Healthcare NHS FT

  Address

  Ann Marie Howes

  20 Platt Brook Way

  Birmingham

  B26 2DU

  
  

  Employer's website

  https://www.bhamcommunity.nhs.uk/ (Opens in a new tab)

• About the company

  National Health Service (NHS) is the umbrella term for the publicly-funded healthcare systems of the United Kingdom (UK). The founding principles were that services should be comprehensive, universal and free at the point of delivery—a health service based on clinical need, not ability to pay. Each service provides a comprehensive range of health services, free at the point of use for people ordinarily resident in the United Kingdom apart from dental treatment and optical care.

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