NHS

Band 3 HCA - Urgent Community Response and Virtual Ward


Pay24,937.00 - 26,598.00 / year
LocationSolihull/England
Employment typeFull-Time

This job is now closed

  • Job Description

      Req#: C0020-25-1677?language=en&page=558&sort=publicationDateDesc

      Job summary

      The post holder works as part of the department team under the supervision of registered nurses and:

      * Participates in the delivery of patient centred care, always maintaining a compassionate and professional attitude.

      * Contributes to the department organisation.

      * Support registered nurses in the provision of caring and safe environment.

      * Supervise and assist in the training of staff undertaking work experience placements in health.

      The post holder will demonstrate a level of skill and understanding which enables them to undertake specific tasks delegated by the nurse in charge and in accordance with relevant procedures, guidelines and policies. They will undertake both routine and specially identified tasks for which they have been trained and assessed as competent.

      The post holder must possess a valid UK driving license and have access to a car.

      The post holder must be able to meet the travel requirements of the post and be independently mobile and as such it is essential for you to possess a full category B car driving licence preferably clean or with no more than a maximum of 3 points

      Main duties of the job

      * Understand own level of responsibility and accountability in relation to registered / trained staff.

      * Work co-operatively as part of the multi-disciplinary team supporting colleagues in work associated with patient care. Challenging and escalating poor practice/performance

      * Communicate clearly, effectively and appropriately with the multidisciplinary team, patients and their family, visitors and carers.

      * Through practice demonstrate an understanding of Duty of Care and how this contributes to safe practices.

      * Assist in delivery of patient care as per patients individualised care plans/programme of care. Taking a holistic approach.

      * Following appropriate training and supervised practice, undertake identified competency-based practices which are required for the department, after such tasks have been delegated to them by a registered nurse.

      * Identify learning and development needs and produce a personal development plan in conjunction with your line manager / supervisor.

      * Achieve and maintain competence in mandatory and statutory training associated with the role.

      * Complete documentation of care in line with the Trust Standards for Documentation.

      * Day to day supervision of work experience staff as required.

      * Be aware of and take appropriate action in regard of clinical deterioration of patient, clinical emergencies, cardiac arrest, and fire, internal and major incidents which affect service continuity

      About us

      University Hospitals Birmingham NHS Foundation Trust strives to have an inclusive culture where everyone feels like they belong, can thrive, knows that they add value and feels valued. We do this by developing compassionate and culturally competent leaders, being values driven in all that we do and by creating a welcoming and inclusive workplace that thrives on the diversity of our people. As such we want to attract and recruit talented individuals from all backgrounds, and for each of you to feel supported for the diversity you bring, to achieve your full potential. For those staff with a disability, including physical disability, long term health condition, mental health or neurodiverse condition, this also means being committed to making reasonable adjustments needed for you to carry out your role.

      Details

      Date posted

      08 October 2025

      Pay scheme

      Agenda for change

      Band

      Band 3

      Salary

      £24,937 to £26,598 a year

      Contract

      Permanent

      Working pattern

      Full-time, Flexible working

      Reference number

      304-9007595-1

      Job locations

      Solihull Community Nursing

      Friars Gate, 1011 Stratford Road

      Solihull

      West Midlands

      B90 4BN


      Job description

      Job responsibilities

      *Please Note : For a detailed job description for this vacancy, please see attached Job Description*

      Job description

      Job responsibilities

      *Please Note : For a detailed job description for this vacancy, please see attached Job Description*

      Person Specification

      Qualifications

      Essential

      • *Evidence of completion of a Health-Related Education and Development programme/ Care Certificate

      Desirable

      • *GCSE or equivalent to Level 2 Functional Skills Maths & English

      Experience

      Essential

      • *Experience of recent working in an acute hospital / provider led healthcare environment as a Health Care Support Worker
      • *Evidence of working in a multi-disciplinary and cross agency work environment
      • *Experience of carrying out assigned duties after training and using initiative
      • *Competent in a range of clinical skills and practices relevant to the scope of practice required
      • *Understanding of the principles of safeguarding and Mental Capacity
      • *Awareness of Health and Safety issues
      • *Has knowledge in relation to the parameters and scope of practice in which the post holder should work and when to seek advice and support of others
      • *Willingness to take on new skills and develop scope of practice

      Additional Criteria

      Essential

      • *Ability to adapt behaviour to changing circumstances
      • *Caring and approachable
      • *Ability to communicate articulately and motivate others
      • *Flexible, Reliable and Punctual
      • *Willingness to work a range of shift patterns to cover service requirements
      • *Major Incident -- called to duty
      • *Ability to work and travel within the Community setting and across all UHB sites as and when required
      • *Able to meet the travel requirements of the post and be independently mobile and as such it is essential for you to possess a full category B car driving licence preferably clean or with no more than a maximum of 3 points
      Person Specification

      Qualifications

      Essential

      • *Evidence of completion of a Health-Related Education and Development programme/ Care Certificate

      Desirable

      • *GCSE or equivalent to Level 2 Functional Skills Maths & English

      Experience

      Essential

      • *Experience of recent working in an acute hospital / provider led healthcare environment as a Health Care Support Worker
      • *Evidence of working in a multi-disciplinary and cross agency work environment
      • *Experience of carrying out assigned duties after training and using initiative
      • *Competent in a range of clinical skills and practices relevant to the scope of practice required
      • *Understanding of the principles of safeguarding and Mental Capacity
      • *Awareness of Health and Safety issues
      • *Has knowledge in relation to the parameters and scope of practice in which the post holder should work and when to seek advice and support of others
      • *Willingness to take on new skills and develop scope of practice

      Additional Criteria

      Essential

      • *Ability to adapt behaviour to changing circumstances
      • *Caring and approachable
      • *Ability to communicate articulately and motivate others
      • *Flexible, Reliable and Punctual
      • *Willingness to work a range of shift patterns to cover service requirements
      • *Major Incident -- called to duty
      • *Ability to work and travel within the Community setting and across all UHB sites as and when required
      • *Able to meet the travel requirements of the post and be independently mobile and as such it is essential for you to possess a full category B car driving licence preferably clean or with no more than a maximum of 3 points

      Disclosure and Barring Service Check

      This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

      Employer details

      Employer name

      University Hospitals Birmingham NHS Foundation Trust

      Address

      Solihull Community Nursing

      Friars Gate, 1011 Stratford Road

      Solihull

      West Midlands

      B90 4BN


      Employer's website

      https://www.uhb.nhs.uk/jobs.htm (Opens in a new tab)

      Employer details

      Employer name

      University Hospitals Birmingham NHS Foundation Trust

      Address

      Solihull Community Nursing

      Friars Gate, 1011 Stratford Road

      Solihull

      West Midlands

      B90 4BN


      Employer's website

      https://www.uhb.nhs.uk/jobs.htm (Opens in a new tab)

  • About the company

      National Health Service (NHS) is the umbrella term for the publicly-funded healthcare systems of the United Kingdom (UK). The founding principles were that services should be comprehensive, universal and free at the point of delivery—a health service based on clinical need, not ability to pay. Each service provides a comprehensive range of health services, free at the point of use for people ordinarily resident in the United Kingdom apart from dental treatment and optical care.

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