• Job Description

  Req#: C9360-25-0312?language=en&page=15&sort=publicationDateDesc

  Job summary

  We have an excellent opportunity to join our dedicated Intensive Care Unit (ICU) team, who are committed to providing the highest levels of care to critically ill patients.

  As an Healthcare Support Worker (HCSW) in ICU, you will support the clinical teams who deliver direct patient care. This includes, but is not limited to: assisting with hygiene needs, stock replenishment, ensuring medical equipment and the clinical area are clean and ready for use, supporting patient nutritional needs, and performing other appropriate duties as required by the clinical team.

  Within ICU there is a 12-hour shifts (07:30-20:00 / 19:30-08:00). Successful candidates will be required to join a rota that includes both day and night shifts. Weekend and public holiday working is also required.

  To find out more about the role of a Healthcare Support Worker, please watch the YouTube video below:

  https://youtu.be/1VmQLPrTNQU

  Please visit the following website for information about the role of a Healthcare Support Worker:

  https://www.healthcareers.nhs.uk/explore-roles/healthcare-support-worker/roles-healthcare-support-worker/healthcare-assistant

  ****** IMPORTANT INFORMATION - PLEASE READ ******

  Please note - we are unable to obtain a Certificate of Sponsorship (Work Permit) for this role.

  Main duties of the job

  The ICU environment can be very busy, with multiple events occurring at the same time.

  The ideal candidate will have excellent communication skills, remain calm under pressure, demonstrate empathy and compassion, and be hardworking and approachable.

  Patients are often in ICU because of critical illness, and this can be an especially difficult time for their loved ones.

  About us

  With a new hospital planned for Watford and work underway to update theatres at St Albans City Hospital, this is an exciting time to join us. We are building on the success of our award-winning virtual hospital and re-imagining models of care, working ever more closely with partners and making the most of advances in digital healthcare. Staff wellbeing and development are a priority at our Trust, as is the role of innovation in improving clinical care, outcomes and patient experience. Our vision is Excellent patient care, together and our values are to be empowered, compassionate, professional and inclusive. They capture an important balance across what we must all do as individuals and to support others. We offer a variety of flexible working options as we recognise the importance of a good work life balance. www.westhertshospitals.nhs.uk/flexibleworking If you have a disability or long-term health condition and should you require support or guidance please contact westherts.recruitment@nhs.net If you are a Service Leaver, Veteran, Military Reserve, Cadet Force Adult Volunteer, or partner/spouse of those serving please tick "Member of the Armed Forces Community" on the application form. We reserve the right to close this advert early due to the volume of applicants. Please apply as soon as possible to avoid disappointment. If you do not hear back within 3 weeks of your application, please assume you have been unsuccessful on this occasion.

  Details

  Date posted

  02 June 2025

  Pay scheme

  Agenda for change

  Band

  Band 3

  Salary

  £25,883 to £26,958 a year inc HCA

  Contract

  Permanent

  Working pattern

  Full-time, Flexible working

  Reference number

  360-B-10145

  Job locations

  Watford General Hospital

  Watford

  WD18 0BH

  
  

  Job description

  Job responsibilities

  • Support the critical care nurse in the maintenance of personal hygiene for patients.
  • Assist the bedside nurse in the prevention of pressure area damage through good care delivery.
  • Raise alert if you discover an emergency situation and assist under direction.
  • Maintaining and promoting patients privacy and dignity.
  • Assist with general tidiness and presentation of ward/department environment.
  • Support patients when transferring between departments.
  • Ensure equipment/devices are cleaned where appropriate and kept on chare between patient usage and all equipment is handled accordingly to Trust/ward policy and procedures.
  • Applicants must also have good written and verbal skills, a patient and caring attitude and be able to work as part of a team.
  • Assist in undertaking activities of living in accordance with the care plan prescribed by qualified staff.
  • These duties will include the delivery of hygiene care, nutrition and hydration, continence care, pressure area care, mobility and rehabilitation and offer psychological support.
  • Assist in the taking and recording of patient's observations.
  • Report changes to patient's health status to trained nurse for acti

  We cannot accommodate set shift patterns, day or night only shifts. If you are unable to commit to the working pattern, as detailed above, we would suggest that you apply to join NHS Professionals.

  Job description

  Job responsibilities

  • Support the critical care nurse in the maintenance of personal hygiene for patients.
  • Assist the bedside nurse in the prevention of pressure area damage through good care delivery.
  • Raise alert if you discover an emergency situation and assist under direction.
  • Maintaining and promoting patients privacy and dignity.
  • Assist with general tidiness and presentation of ward/department environment.
  • Support patients when transferring between departments.
  • Ensure equipment/devices are cleaned where appropriate and kept on chare between patient usage and all equipment is handled accordingly to Trust/ward policy and procedures.
  • Applicants must also have good written and verbal skills, a patient and caring attitude and be able to work as part of a team.
  • Assist in undertaking activities of living in accordance with the care plan prescribed by qualified staff.
  • These duties will include the delivery of hygiene care, nutrition and hydration, continence care, pressure area care, mobility and rehabilitation and offer psychological support.
  • Assist in the taking and recording of patient's observations.
  • Report changes to patient's health status to trained nurse for acti

  We cannot accommodate set shift patterns, day or night only shifts. If you are unable to commit to the working pattern, as detailed above, we would suggest that you apply to join NHS Professionals.

  Person Specification

  Education and qualifications:

  Essential

  • Care Certificate or City and Guilds 3 or NVQ 3 or BTEC National Diploma or equivalent experience.
  • Level 2 Functional skills in English and Maths; GCSE A* - C or 4 - 9.
  • Completion of Level 3 Diploma in Healthcare Support (that maps to the Apprenticeship Standard for Senior Health Care Support Worker).
  • Willingness to successfully complete the level 3 apprenticeship and QCF as identified by department (or equivalent qualification) within 12 months of employment.

  Knowledge:

  Essential

  • Understands the role of a Senior Healthcare Support Worker.
  • Understands and committed to a caring approach to patients & relatives.

  Experience:

  Essential

  • Experience of time management and prioritising work.
  • Team working.
  • Minimum of 12 months experience as a Band 2 HCA.

  Person Specification

  Education and qualifications:

  Essential

  • Care Certificate or City and Guilds 3 or NVQ 3 or BTEC National Diploma or equivalent experience.
  • Level 2 Functional skills in English and Maths; GCSE A* - C or 4 - 9.
  • Completion of Level 3 Diploma in Healthcare Support (that maps to the Apprenticeship Standard for Senior Health Care Support Worker).
  • Willingness to successfully complete the level 3 apprenticeship and QCF as identified by department (or equivalent qualification) within 12 months of employment.

  Knowledge:

  Essential

  • Understands the role of a Senior Healthcare Support Worker.
  • Understands and committed to a caring approach to patients & relatives.

  Experience:

  Essential

  • Experience of time management and prioritising work.
  • Team working.
  • Minimum of 12 months experience as a Band 2 HCA.

  Disclosure and Barring Service Check

  This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

  Employer details

  Employer name

  West Hertfordshire Teaching Hospitals NHS Trust

  Address

  Watford General Hospital

  Watford

  WD18 0BH

  
  

  Employer's website

  http://www.westhertshospitals.nhs.uk (Opens in a new tab)

  Employer details

  Employer name

  West Hertfordshire Teaching Hospitals NHS Trust

  Address

  Watford General Hospital

  Watford

  WD18 0BH

  
  

  Employer's website

  http://www.westhertshospitals.nhs.uk (Opens in a new tab)

• About the company

  National Health Service (NHS) is the umbrella term for the publicly-funded healthcare systems of the United Kingdom (UK). The founding principles were that services should be comprehensive, universal and free at the point of delivery—a health service based on clinical need, not ability to pay. Each service provides a comprehensive range of health services, free at the point of use for people ordinarily resident in the United Kingdom apart from dental treatment and optical care.

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