• Job Description

  Req#: C9253-25-0278?language=en&page=656&sort=publicationDateDesc

  Job summary

  Medical Support Secretary - T&O Department

  To provide a quality administrative/ secretarial service to the Trauma & Orthopaedic Team. , working closely with the Nurse Consultant Team.

  To undertake accurate audio/ copy typing of medical correspondence for the Nurse Consultant as well as nursing team, consultant and doctors. This will include highly sensitive and complex medical terminology with a need for confidentiality. To work collaboratively and support other medical secretarial colleagues to ensure clinical correspondence is produced and distributed within acceptable timescales. The post holder will carry out their duties in such a way as to make a direct and positive contribution to the organisation of the work.

  To support with partial bookings, PIFU, waiting list and RTT management. To manage nurse consultant clinics, support with general admin for the nurse consultant team and keep databases updated.

  It is essential that the post holder should exercise initiate commensurate with the role and that confidentiality be maintained at all times.

  Main duties of the job

  To type clinical correspondence for nurse consultants team, ensuring accuracy and timely management of letters.

  To support with typing of consultant and their teams clinical correspondence accurately and timely.

  To manage nurse consultant diaries, ensure all clinic are fully utilised.

  Book and attend joint clinic to support the Nurse Consultant and team.

  Manage metal on metal database in line with national requirements.

  To support medical secretaries with partial bookings, appointment bookings, clinic cancellations

  Assist in the rearrangement of clinical activity (outpatient clinics) when the nurse consultant or other member of the team arranges leave, by liaising with appropriate members of staff with the Trust.

  Prioritise workload independently, identifying urgency, highlighting problems and taking appropriate action to prevent or solve problems without supervision.

  Please refer to the attached job description for full details of the main duties and responsibilities that the post holder is required to undertake.

  About us

  At the Dudley Group our patients and staff are at the heart of all that we do and that is to provide a world class service that aligns with our vision of "excellent health care, improved health for all". We are seeking to recruit staff who share our vision and values of making Dudley Group an incredible workplace.

  We are committed to becoming a diverse and an inclusive employer and where people feel sense of belonging. Seeking to expand diversity within our teams, we positively encourage applications from under-represented groups such as ethnically diverse, disabled and LGBTQ+ groups. We are also under-represented in-terms of gender within nursing roles and we would welcome applications from people from male and non-binary backgrounds.

  Dudley Group offer many opportunities for our staff to develop and grow within their roles through our Learning & OD department. These include topics such as communication, wellbeing, team development, cultural competency, and values, plus much more. For those in a Management/Leadership role, there are additional programmes to support you to develop the skills you need. These include our Managers Essentials Programme and a Leadership Programme that all managers will attend as part of your Dudley Managers Induction. Our Learning Prospectus is a great way to discover the details behind what's available for you here at The Dudley Group

  We are committed to home life balance through flexible working and making reasonable adjustments where possible

  Details

  Date posted

  03 July 2025

  Pay scheme

  Agenda for change

  Band

  Band 3

  Salary

  £24,625 to £25,674 a year pa, pro-rata

  Contract

  Fixed term

  Duration

  12 months

  Working pattern

  Full-time

  Reference number

  253-0725-7290503

  Job locations

  Russells Hall Hospital

  Pensnett Road

  Dudley

  DY1 2HQ

  
  

  Job description

  Job responsibilities

  Please refer to the attached job description for full details of the main duties and responsibilities that the post holder is required to undertake

  Job description

  Job responsibilities

  Please refer to the attached job description for full details of the main duties and responsibilities that the post holder is required to undertake

  Person Specification

  Qualifications & Education

  Essential

  • GCSE or equivalent in English and Maths - grade C or above
  • Typing and word processing skills to RSA II/III or equivalent

  Desirable

  • Business administration NVQ level 2/3/AMSPAR Diploma

  Knowledge and Training

  Essential

  • Proficient in the use of Microsoft Office programmes (i.e. Word & Outlook, Excel and Electronic diaries). Proficient in developing and maintaining clinical database systems
  • Accurate Audio/copy typing

  Desirable

  • NHS experience (2 years or more)
  • Experience of preparing minutes and reports
  • Knowledge of Medical Terminology
  • Knowledge of OASIS Patient Care System

  Communication & Relationship Skills

  Essential

  • Good organisational skills
  • Ability to work as a team player
  • Ability to prioritise work/work under own initiative
  • An understanding of confidentiality/data protection rules

  Desirable

  • Willingness to undertake further training to meet requirements of the role in an everchanging NHS
  • Evidence that role applied for has been researched

  Person Specification

  Qualifications & Education

  Essential

  • GCSE or equivalent in English and Maths - grade C or above
  • Typing and word processing skills to RSA II/III or equivalent

  Desirable

  • Business administration NVQ level 2/3/AMSPAR Diploma

  Knowledge and Training

  Essential

  • Proficient in the use of Microsoft Office programmes (i.e. Word & Outlook, Excel and Electronic diaries). Proficient in developing and maintaining clinical database systems
  • Accurate Audio/copy typing

  Desirable

  • NHS experience (2 years or more)
  • Experience of preparing minutes and reports
  • Knowledge of Medical Terminology
  • Knowledge of OASIS Patient Care System

  Communication & Relationship Skills

  Essential

  • Good organisational skills
  • Ability to work as a team player
  • Ability to prioritise work/work under own initiative
  • An understanding of confidentiality/data protection rules

  Desirable

  • Willingness to undertake further training to meet requirements of the role in an everchanging NHS
  • Evidence that role applied for has been researched

  Disclosure and Barring Service Check

  This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

  Certificate of Sponsorship

  Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

  From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

  Additional information

  Disclosure and Barring Service Check

  This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

  Certificate of Sponsorship

  Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

  From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

  Employer details

  Employer name

  The Dudley Group NHS Foundation Trust

  Address

  Russells Hall Hospital

  Pensnett Road

  Dudley

  DY1 2HQ

  
  

  Employer's website

  https://www.dgft.nhs.uk/ (Opens in a new tab)

  Employer details

  Employer name

  The Dudley Group NHS Foundation Trust

  Address

  Russells Hall Hospital

  Pensnett Road

  Dudley

  DY1 2HQ

  
  

  Employer's website

  https://www.dgft.nhs.uk/ (Opens in a new tab)

• About the company

  National Health Service (NHS) is the umbrella term for the publicly-funded healthcare systems of the United Kingdom (UK). The founding principles were that services should be comprehensive, universal and free at the point of delivery—a health service based on clinical need, not ability to pay. Each service provides a comprehensive range of health services, free at the point of use for people ordinarily resident in the United Kingdom apart from dental treatment and optical care.

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