• Job Description

  Req#: 1041244

  Bring your in-depth knowledge and experience with IT and management to this unique opportunity

  Dedicated to making life better for British Columbians, the Ministry of Citizens’ Services (CITZ) delivers key services that people rely on. CITZ delivers accessible, multi-channel services, through a single-point-of-contact service approach to people in urban and rural communities through Service BC, and delivers the digital face of government at www.gov.bc.ca. CITZ also provides support for the expansion of high-speed internet connectivity throughout the province, leadership across government to modernize information management and technology resources, trusted data services to government agencies, prompt, and relevant responses to freedom of information requests, and statistical and economic research, information and analysis to businesses and the public sector. In addition, the ministry manages the Province’s real estate assets, technology systems and equipment, and leverages procurement to increase business opportunities and create rewarding jobs that contribute to local economies and benefit individuals, families, and communities.

  A service-focused organization, CITZ strives to be a great place to work, where all employees feel both engaged and motivated to do their best.

  The Information Management Branch (IMB) in CITZ is supporting Ministry partners in hiring Senior Product Manager positions and, potentially, creating an eligibility list for future opportunities as well. Two branches that IMB is hiring for are:

  • The Corporate Privacy Office (CPO) provides services, support, and leadership to help ministries understand their legislative responsibilities under the Freedom of Information and Protection of Privacy Act (FOIPPA). CPO provides training, consultative support on strategic privacy issues, supports Ministry Privacy Officers and the implementation of the Privacy Management and Accountability Policy and reviews Privacy Impact Assessments for all ministries. CPO is also responsible for the coordination, investigation, and resolution of all government information incidents, including privacy breaches.

  • The Planning and Performance Branch designs and leads shared ways of working together to deliver services and to facilitate alignment, innovation and collaboration across the Division. Its work includes ensuring good stewardship of Enterprise Services (ES) products and services, organizational change management, governance, and performance and portfolio management to ensure the successful delivery of ES services. Leading the coordination of data to support evidence-driven decision making, the team supports executives in identifying opportunities and risks for a healthy product portfolio in alignment with product roadmaps, industry best practices and client experience.

  
  The Senior Product Manager is responsible for leading a multidisciplinary agile delivery team to develop a new major digital product or service and/or extensive iterations to significant existing products and/or services.
  
  Job Requirements:

  Education and Experience:

  • A degree in Information Technology and/or Information Management discipline or a related technical field, comparable diploma, certification(s) and experience. An equivalent combination of education and experience may be considered:
  • A minimum of four (4) years of combined experience in the following:
    • Using user-centered design practices in the development of digital products and services.
    • Using modern agile project management practices, open source development and cloud platforms to design, deliver and continuously improve high quality digital products and services.
    • Managing complex enterprise IM/IT projects with multiple interdependencies including major business transformations, strategic communications, and the oversight of system integrators.
    • Leading change management initiatives across a large organization.
    • Challenging and removing unnecessary barriers to product delivery
      

  Successful completion of security screening requirements of the BC Public Service, which may include a criminal records check, and/or Criminal Records Review Act (CRRA) check, and/or enhanced security screening checks as required by the ministry (Note: It is important that you read the job posting carefully to understand the specific security screening requirements pertaining to the position).
  
  For questions regarding this position, please contact Berenice.gonzalez@gov.bc.ca.
  
  About this Position:
  There are two (2) positions available
  Remote work is allowed, this position can work up to full time from their home in British Columbia subject to an approved telework agreement. The locations listed above are to assist applicants in searching for this opportunity and are not a complete list of locations.
  An eligibility list may be established to fill future permanent and/or temporary vacancies across the Ministry of Citizens’ Services.
  Employees of the BC Public Service must be located in BC at the time of employment.
  This position is excluded from union membership.
  
  Working for the BC Public Service:
  The BC Public Service is committed to creating a diverse workplace to represent the population we serve and to better meet the needs of our citizens. Consider joining our team and being part of an innovative, inclusive and rewarding workplace.
  
  The Indigenous Applicant Advisory Service is available to applicants that self-identify as Indigenous (First Nations, status or non-status, Métis, or Inuit) seeking work or already employed in the BC Public Service. For guidance on applying and interviewing, please contact IndigenousApplicants@gov.bc.ca or 778-405-3452.
  
  The BC Public Service is an award-winning employer and offers employees competitive benefits, amazing learning opportunities and a chance to engage in rewarding work with exciting career development opportunities. For more information, please see What We Offer.
  
  How to Apply:
  Your application must clearly demonstrate how you meet the job requirements listed above.

  Cover Letter: NO - Please do not submit a cover letter as it will not be reviewed.
  
  Resume: YES - A resume is required as part of your application, however, it may not be used for initial shortlisting purposes.
  
  Questionnaire: YES - You will need to complete a comprehensive questionnaire to demonstrate how you meet the job requirements. Include all relevant information about your educational accomplishments and employment history including job titles, start and end dates (month and year) of your employment, and how you obtained your relevant experience. The questionnaire will take approximately 60 minutes to complete.
  
  Helpful tips, videos and more regarding the application process can be found on the Your Job Application page of MyHR. If you are experiencing technical difficulty applying, e-mail BCPSA.Hiring.Centre@gov.bc.ca, before the stated closing time, and we will respond as soon as possible.
  
  Additional Information:
  A Criminal Record Check (CRC) will be required.
  
  Applicants selected to move forward in the hiring process may be assessed on the Knowledge, Skills, Abilities and Competencies as outlined in the attached Job Profile located at the bottom of the posting.
  
  Applications will be accepted until 11:00 pm Pacific Standard Time on the closing date of the competition.

• About the company

  The provincial government of British Columbia is the body responsible for the administration of the Canadian province of British Columbia.

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