• Job Description

  Req#: C9313-24-1018?language=en&page=1024&sort=publicationDateDesc

  Job summary

  We have an exciting opportunity for a Band 3 Team Administrator to join our friendly admin team in the Community Integrated Neurology and Stroke Service and Acquired Brain Injury Service (CINSS/ABI).

  You will be working within a multi-disciplinary team (MDT) comprising of Physiotherapists, Occupational Therapists, Dieticians, Neuropsychologist, Rehabilitation Consultant, Clinical Psychologist and Generic Rehabilitation Technical Instructors.

  The successful applicant must be a great team player, be efficient, well organised and flexible with working hours, covering team members where necessary.

  You will be the first line of contact for patients, carers and professionals, handling queries, ensuring that accurate advice is provided and confidentiality is maintained.

  You must have excellent communication/customer service skills and deal with queries in a helpful, professional and friendly manner.

  You will support a complex booking service for patients on the CINSS waiting list, monitoring the list and clinical diaries to ensure appointments are booked and waiting times compliance is met.

  You must have a good level of education, with NVQ 2 in Administration/Business or equivalent experience, hold a secretarial qualification RSA 2 or equivalent and have experience using Microsoft Office and electronic systems.

  You must be able to demonstrate experience of working with confidential information & have the ability to work using your own initiative as well as working as part of a team.

  Main duties of the job

  • To provide an effective, efficient, and professional booking service for patients on the CINSS waiting list, overseeing a complex booking process.
  • Using the Trusts supply chain and IPROC system for all ordering required by the team to include equipment, stationery, adhoc supplies.
  • To be the first line of contact for patients and professionals regarding clinical appointments and general enquiries.
  • Dealing with tasks from professionals and handling these as required in order to coordinate patient care according to agreed pathways.
  • Undertaking supervision and appraisals for members of the administration team.
  • Inputting of SSNAP national audit data producing reports where necessary working alongside clinicians.
  • Deputising for the Personal Assistant to include minute taking and chairing administration meetings.

  About us

  We may close the advert early, if we receive a sufficient number of applicants, so please apply as soon as possible. About Us Leicestershire Partnership NHS Trust (LPT) provides a range of community health, mental health and learning disability services for people of all ages. Delivered through over 100 settings from inpatient wards to out in the community, our 6,500 staff serve over 1 million people living in Leicester, Leicestershire and Rutland. We aim to develop a workforce that reflects our community. We actively implement equal opportunities in employment and service delivery and seek people who share our commitment. We strongly encourage applications from all sections of the community, particularly from underrepresented groups. Details of our benefits, leadership behaviours and other important information can be found in the Information for Applicants, please view the supporting documents. We will consider requests to work alternative hours or varied working patterns in line with our flexible working policy. For all substantive roles, new staff (excluding medical staff) are appointed subject to a 6-month probationary period (see Probation Policy). All jobs will require permission to work in the UK. For all jobs the cost of any DBS disclosure required will be met by the individual. This will be deducted from salary once started. Applicants at risk within the local NHS who meet essential cri

  Date posted

  14 August 2024

  Pay scheme

  Agenda for change

  Band

  Band 3

  Salary

  £22,816 to £24,336 a year

  Contract

  Permanent

  Working pattern

  Full-time, Part-time

  Reference number

  000923

  Job locations

  Braunstone Health and Social Care Centre

  Hockley Farm Road

  Leicester

  Leicestershire

  LE3 1HN

  
  

  Job description

  Job responsibilities

  If you like what you’ve read and would like more information on the duties and responsibilities of this role, please click onto the attached Job Description and Person Specification.

  Job description

  Job responsibilities

  If you like what you’ve read and would like more information on the duties and responsibilities of this role, please click onto the attached Job Description and Person Specification.

  Person Specification

  Qualifications

  Essential

  • Please click onto apply for this job and you will be redirected to our vacancies page where you can review the job description and person specification. This document outlines the full range of criteria that are required for the role. In your application, you can state how you meet the criteria in the job description and person specification.

  Experience

  Essential

  • Please click onto apply for this job and you will be redirected to our vacancies page where you can review the job description and person specification. This document outlines the full range of criteria that are required for the role. In your application, you can state how you meet the criteria in the job description and person specification.

  Person Specification

  Qualifications

  Essential

  • Please click onto apply for this job and you will be redirected to our vacancies page where you can review the job description and person specification. This document outlines the full range of criteria that are required for the role. In your application, you can state how you meet the criteria in the job description and person specification.

  Experience

  Essential

  • Please click onto apply for this job and you will be redirected to our vacancies page where you can review the job description and person specification. This document outlines the full range of criteria that are required for the role. In your application, you can state how you meet the criteria in the job description and person specification.

  Disclosure and Barring Service Check

  This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

  Employer details

  Employer name

  Leicestershire Partnership NHS Trust

  Address

  Braunstone Health and Social Care Centre

  Hockley Farm Road

  Leicester

  Leicestershire

  LE3 1HN

  
  

  Employer's website

  https://www.leicspart.nhs.uk/jobs/ (Opens in a new tab)

  Employer details

  Employer name

  Leicestershire Partnership NHS Trust

  Address

  Braunstone Health and Social Care Centre

  Hockley Farm Road

  Leicester

  Leicestershire

  LE3 1HN

  
  

  Employer's website

  https://www.leicspart.nhs.uk/jobs/ (Opens in a new tab)

• About the company

  National Health Service (NHS) is the umbrella term for the publicly-funded healthcare systems of the United Kingdom (UK). The founding principles were that services should be comprehensive, universal and free at the point of delivery—a health service based on clinical need, not ability to pay. Each service provides a comprehensive range of health services, free at the point of use for people ordinarily resident in the United Kingdom apart from dental treatment and optical care.

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