NHS
Band 4 Clinical Pathway Administrator
This job is now closed
Job Description
- Req#: C9391-25-1304?language=en&page=748&sort=publicationDateDesc
- Knowledge of medical terminology2 English and Maths at GCSE level or equivalent2
- Previous experience of working with the public and/or patients in a healthcare environment2 Experience of interaction with all levels of staff2 Previous administrative and organisational experience2
- Excellent written and verbal communication skills2 Excellent organisational skills with meticulous attention to detail2 Excellent customer care practice, being polite, sympathetic, patient and diplomatic2 Understanding patient confidentiality2 Knowledge of Cerner2
- Team work and ability to develop strong collaborative working relationships within different teams and relevant administrative, clinical and management staff2 Ability to work without direct supervision2 Reliability - good time keeping2
- Ability to maintain excellent communication channels and good customer services2 Maintain a high level of professionalism in manner2 Ability to work under pressure and use own initiative to prioritise tasks2 Good interpersonal skills having a friendly and approachable manner2 Proactive, forward-thinking, quick problem solving attitude2
- Awareness of National and Trust pathway targets (such as 18 week RTT target)2 Ability to confidently interact and share knowledge with staff at all levels2 Proof of continuous learning and development2 Ability to learn and assimilate information quickly2 Ability to use databases2
- Knowledge of medical terminology2 English and Maths at GCSE level or equivalent2
- Previous experience of working with the public and/or patients in a healthcare environment2 Experience of interaction with all levels of staff2 Previous administrative and organisational experience2
- Excellent written and verbal communication skills2 Excellent organisational skills with meticulous attention to detail2 Excellent customer care practice, being polite, sympathetic, patient and diplomatic2 Understanding patient confidentiality2 Knowledge of Cerner2
- Team work and ability to develop strong collaborative working relationships within different teams and relevant administrative, clinical and management staff2 Ability to work without direct supervision2 Reliability - good time keeping2
- Ability to maintain excellent communication channels and good customer services2 Maintain a high level of professionalism in manner2 Ability to work under pressure and use own initiative to prioritise tasks2 Good interpersonal skills having a friendly and approachable manner2 Proactive, forward-thinking, quick problem solving attitude2
- Awareness of National and Trust pathway targets (such as 18 week RTT target)2 Ability to confidently interact and share knowledge with staff at all levels2 Proof of continuous learning and development2 Ability to learn and assimilate information quickly2 Ability to use databases2
Job summary
The Renal Clinical Pathway Administrator(CPA )is responsible for providingadministrative support across the Renal Department including General Nephrology,Renal Frailty , Low Clarance ,Renal Transplant , K- Fit, Renal Vascilar Access .The postholder is required to deliver a high standard of customer care to a wide rangeof client groups, including the stakeholders, multi-disciplinary teams, patients, relatives,and their carers.The postholder will support patients through their hospital care journey, providing thepatient with a single named point of contact who will coordinate their care.Work as part of a team within a dedicated speciality/patient group to ensure that alladministrative functions for patients from the time of GP referral to the time ofdischarge are coordinated in line with specific care pathway instructions to facilitate thesmooth running of the patients' journey. Where a patient has multiple specialist needs,assist the patient in coordinating their pathways to reduce multiple appointmentsacross the Trust
Main duties of the job
The successful candidate must have excellent customer service and communication skills, a high degree of empathy, diplomacy and integrity.
The post holder will be required to demonstrate sensitivity, professionalism and awareness of customer service needs.
In addition, should have good organisation skills and administrative experiences are essential. You will be required have IT skills using Microsoft Office and have experience of similar NHS IT system.
As a member of our team, you will have high personal and professional standards and will seek to support those around you to deliver high quality services.
Role and responsibility:
Manage referrals received by the speciality by working closely with clinicians to ensure that patients are placed on the correct clinical pathway.Improve RTT for Renal services.
About us
The Royal Free London NHS Foundation Trust is one of the UK's biggest and most innovative trusts. Across three main hospitals, our dedicated army of staff care for over 1.6million patients, treat more than 200,000 in A&E, deliver over 8,000 babies and carry out more than 17million tests.Our size, scale and influence offer you unrivalled career opportunities and a forward-thinking approach to working that works around your lifestyle. From flexible hours and generous benefits, to next level training, we make it easier to take your career to the topFor more information please follow link https://www.royalfreelondonjobs.co.uk
Details
Date posted
01 July 2025
Pay scheme
Agenda for change
Band
Band 4
Salary
£31,944 to £34,937 a year per annum inclusive of HCAS
Contract
Fixed term
Duration
12 months
Working pattern
Full-time
Reference number
391-RFL-7220473
Job locations
Royal Free Hospital
Pond Street
London
NW3 2QG
Job descriptionJob description
Job responsibilities
Please see attached Job Description for more information about this role and working at royal free London NHS foundation Trust
Job responsibilities
Please see attached Job Description for more information about this role and working at royal free London NHS foundation Trust
Person SpecificationPerson Specification
Demonstrate ability to meet the Trust Values
Essential
Essential
Essential
Demonstrate ability to meet the Trust Values
Essential
Essential
Essential
Additional informationDisclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details
Employer name
Royal Free London NHS Foundation Trust
Address
Royal Free Hospital
Pond Street
London
NW3 2QG
Employer's website
Employer details
Employer name
Royal Free London NHS Foundation Trust
Address
Royal Free Hospital
Pond Street
London
NW3 2QG
Employer's website
About the company
National Health Service (NHS) is the umbrella term for the publicly-funded healthcare systems of the United Kingdom (UK). The founding principles were that services should be comprehensive, universal and free at the point of delivery—a health service based on clinical need, not ability to pay. Each service provides a comprehensive range of health services, free at the point of use for people ordinarily resident in the United Kingdom apart from dental treatment and optical care.
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