Bring your leadership skills and management expertise to this exciting opportunity.

The Director of Quality Assurance (DQA) position is responsible for the oversight of practice and quality assurance across a broad spectrum of services, including Early Childhood Development services, services for Children and Youth with Support Needs, Child and Youth Mental Health, Child Safety, Family Support and Children in Care, Community Youth Justice, and Adoption Services across the province.

The DQA supports the Ministry of Children and Family Development’s (MCFD) strategic priorities, consistent with provincial direction, to ensure MCFD achieves service excellence and meaningful outcomes for children, youth, families, and communities through effective and valued services.

Reporting to the Executive Director of Quality Assurance, the DQA is responsible for the Ministry’s Quality Assurance (QA) program to ensure MCFD achieves service excellence across its six service lines. This responsibility includes regular reporting on all elements of the QA program. The program is consistent with both operational and strategic objectives as set out in the Ministry’s Strategic Framework.

Job Requirements:

• Bachelor Degree or higher in Social Work or Child & Youth Care; OR
• Master Degree or higher in Clinical Psychology, Educational Counselling Psychology; OR
• An equivalent combination of education and experience may be considered.
• Three (3) years of experience in a supervisory role with responsibility for Quality Assurance/Practice oversight or direct client service delivery in child and family services, preferably in a multidisciplinary environment and must possess a strong leadership foundation.
• Two (2) or more years of experience managing human and fiscal resources.
• Experience in conducting qualitative and quantitative methods of analysis.
• Experience with emergent, outcomes based, person focused and restorative service design principles to support the implementation of the QA programs and services model, to assess the impact of service delivery and identify areas for improvement in policy, practice, and service.

Preference may be given to applicants with the following:

• Demonstrated leadership experience in Child Welfare related Quality Assurance.

For questions regarding this position, please contact Wolfgang.Addo@gov.bc.ca.

About this Position:
This position is a Temporary Assignment, with the possibility of extension and/or the position becoming permanent.
Flexible work options are available; this position may be able to work up to one or more days at home per week subject to an approved telework agreement.
An eligibility list may be established to fill future temporary and/or permanent vacancies.
This position is excluded from union membership.
This position can be based in any MCFD office, with EDS approval. The locations listed above are to assist applicants in searching for this opportunity and are not a complete list of locations.
Employees of the BC Public Service must be located in BC at the time of employment.

Working for the BC Public Service:
The BC Public Service is committed to creating a diverse workplace to represent the population we serve and to better meet the needs of our citizens. Consider joining our team and being part of an innovative, inclusive and rewarding workplace.

The Indigenous Applicant Advisory Service is available to applicants that self-identify as Indigenous (First Nations, status or non-status, Métis, or Inuit) seeking work or already employed in the BC Public Service. For guidance on applying and interviewing, please contact IndigenousApplicants@gov.bc.ca or 778-405-3452.

The BC Public Service is an award-winning employer and offers employees competitive benefits, amazing learning opportunities and a chance to engage in rewarding work with exciting career development opportunities. For more information, please see What We Offer.

How to Apply:
Your application must clearly demonstrate how you meet the job requirements listed above.

Cover Letter: NO - Please do not submit a cover letter as it will not be reviewed.

Resume: YES - A resume is required as part of your application, however, it may not be used for initial shortlisting purposes.

Questionnaire: YES - You will need to complete a comprehensive questionnaire to demonstrate how you meet the job requirements. Include all relevant information about your educational accomplishments and employment history including job titles, start and end dates (month and year) of your employment, and how you obtained your relevant experience. The questionnaire will take approximately 60 minutes to complete.

Helpful tips, videos and more regarding the application process can be found on the Your Job Application page of MyHR. If you are experiencing technical difficulty applying, e-mail BCPSA.Hiring.Centre@gov.bc.ca, before the stated closing time, and we will respond as soon as possible.

Additional Information:
A Criminal Record Check (CRC) and Criminal Record Review Act Check (CRRA) will be required.

Applicants selected to move forward in the hiring process may be assessed on the Knowledge, Skills, Abilities and Competencies as outlined in the attached Job Profile located at the bottom of the posting.

Applications will be accepted until 11:00 pm Pacific Standard Time on the closing date of the competition.